When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.


Conflict Management

What is Conflict Management?

Without skilled conflict management, even the smallest disputes can grow to seemingly insurmountable heights.

In short, conflict management is the long-term management of intractable disputes so that they do not escalate out of control and the worst cases, potentially become violent. The challenge is in the fact that simmering resentment, mutual blame for ongoing problems, poor communication, and other deep issues often underlie arguments and make conflict management all the more difficult.

For instance, when parties have a long history of mistrust and suspicion, they tend to assume that the other party is completely unreasonable and acting out of spite. Even in the workplace, misunderstandings, power struggles, and stress can cause conflict to fester and take a toll on productivity.

So how can parties who no longer trust one another jointly make smart decisions for themselves and others?

The best conflict management processes and systems confront conflict directly. Here is some advice to help you improve your conflict management skills:

If you’re attempting to find a resolution on your own, try to allow for the possibility that your counterpart is capable of being rational and reasonable, and look at the causes of conflict from his or her point of view.

When a negotiator balks over seemingly unimportant details, try to get to the root of his or her concern. Deep-seated issues related to respect and identity could lie at the heart of the matter, and may need to be discussed before moving on to more substantive matters. This is as true in a high-stakes negotiation as it is in solving minor disputes between friends or coworkers.

Avoid the temptation to escalate tensions, as well. If a counterpart takes a tough opening stance in a negotiation or conflict management process, most people tend to escalate the situation with a bold move of their own, such as filing a lawsuit or taking the dispute public. Keep your negotiations private as much as possible, remain aware of your varying conflict styles, and offer token concessions to demonstrate your good will.

To find out more, download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation where you can learn how wise negotiators extract unexpected value using an indirect approach to conflict management.

The following items are tagged Conflict Management:

NEW! Harvard Mediation Intensive

Posted by & filed under Harvard Mediation Intensive.

Led by mediation experts Audrey Lee and Alain Lempereur, the Harvard Mediation Intensive delves into mediation principles and processes through interactive presentations and hands-on exercises. From employment and business disagreements to public and international conflicts, you will discover effective ways to enable parties to settle their differences across a variety of contexts. … Read NEW! Harvard Mediation Intensive

Semester Mediation and Conflict Management – Spring 2025

Posted by & filed under Semester Mediation and Conflict Management.

SEMESTER MEDIATION AND CONFLICT MANAGEMENT – ONLINE

Course Dates: Mondays, beginning January 27, 2025 and ending on April 7, 2025 from 6 to 8 p.m. ET (Note: There will be no class the week of February 17, 2025) Faculty: David Seibel and Stevenson Carlebach Register Now – Spring 2025!

After years working on Wall Street and on the launch team … Read More

Business Crisis Management: Crisis Communication Examples and How to Use Police Negotiation Techniques

Posted by & filed under Free Report.

In this free special report negotiation experts offers advice on how to turn crisis situations into collaborative negotiations. Throughout the report, you will discover how to apply the lessons of professional hostage negotiators, avoid disasters through careful planning, diffuse tensions with angry members of the public, and break through impasse with open communication. … Read More

Semester Mediation and Conflict Management – Fall 2024

Posted by & filed under Semester Mediation and Conflict Management.

SEMESTER MEDIATION AND CONFLICT MANAGEMENT – ONLINE

Course Dates: Mondays, beginning September 16, 2024 and ending on November 25, 2024 from 6 to 8 p.m. ET (Note: There will be no class the week of October 14, 2024) Faculty: David Seibel and Dan Green Register Now – Fall 2024!

After years working on Wall Street and on the launch team … Read More

The New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation

Posted by & filed under Free Report.

This report reveals how wise negotiators extract unexpected value using an indirect approach to conflict management. An aggressive management style can set you up for repeated failure. Direct conflict management approaches can be overly combative and counter-productive. Experienced negotiators know that compromise seldom succeeds. Win/lose is really lose/lose. The best negotiation strategy results in … Read More

The Two Koreas Practice Conflict Management

Posted by & filed under Conflict Resolution.

In August 2015, the decades-long conflict between South Korea and North Korea threatened to reach a breaking point. The causes of conflict between North and South go deep, but in this case, the South accused the North of planting landmines that seriously injured two South Korean border guards. South Korea retaliated with an old tactic … Read The Two Koreas Practice Conflict Management

Harvard Negotiation Master Class: Advanced Strategies for Experienced Negotiators – May 13–⁠15, 2024

Posted by & filed under Harvard Negotiation Master Class.

Strictly limited to 60 participants who have completed a prior course in negotiation, this first-of-its-kind program offers unprecedented access to experts from Harvard Law School, Harvard Business School, and the Harvard Kennedy School—all of whom are committed to delivering a transformational learning experience. … Read More

Download Your Next Mediation Video

Posted by & filed under Teaching Negotiation.

Use Video Examples to Teach Your Students to Become Better Mediators Parties engaged in disputes are often unable to reconcile their differences alone, or fail to reach outcomes that are adequate for everyone. Mediators can add a great deal of value by helping parties to efficiently and effectively examine the issues at hand, take the interests … Read Download Your Next Mediation Video

Harvard Mediation Intensive

Posted by & filed under Harvard Mediation Intensive.

Led by mediation experts Audrey Lee and Alain Lempereur, the Harvard Mediation Intensive delves into mediation principles and processes through interactive presentations and hands-on exercises. From employment and business disagreements to public and international conflicts, you will discover effective ways to enable parties to settle their differences across a variety of contexts. … Read Harvard Mediation Intensive

Conflict Management: Intervening in Workplace Conflict

Posted by & filed under Conflict Resolution.

Question: I’m aware of lots of unresolved personnel issues that seem to be festering in my department, such as complaints about someone who is not doing his share of the work, another person whose griping is causing a drop in morale, and two coworkers who can’t seem to get along. I’m comfortable negotiating with customers, … Read More

Negotiation and Leadership: Dealing with Difficult People and Problems

Posted by & filed under Negotiation and Leadership.

Negotiation and Leadership: Dealing with Difficult People and Problems THREE-DAY COURSE | May 6-8, 2024

Our program will feature:

Role plays and negotiation exercises—You’ll have the opportunity to test what you learn by taking part in realistic negotiations with your fellow participants. One-on-one interaction with top faculty—You’ll have the opportunity to talk one-on-one with negotiation experts from Harvard, and … Read More

Negotiating When Parties have Diverse, Deeply Held Convictions

Posted by & filed under 1 Day Courses.

Bonus day for May Negotiation and Leadership program. To help you address conflict-fueled scenarios, this program shares real-life techniques for negotiating with parties with opposing views and strategies for building a culture of respect and acceptance. You will explore your own conflict management strengths and challenges and learn how they can be reshaped for greater effectiveness. … Read More

Negotiation Workshop: Improving Your Negotiating Effectiveness

Posted by & filed under Harvard Negotiation Institute, Harvard Negotiation Institute (Five-Day Programs).

Course Dates: This course is closed Too many negotiators leave value on the table. They painfully divide a small pie after a costly battle while failing to capture offsetting opportunities for joint gain, or win the battle, but at the cost to relationships and reputation that limit long-term value. Reliably negotiating optimal outcomes requires a keen … Read More

Best Negotiators in History: Nelson Mandela and His Negotiation Style

Posted by & filed under International Negotiation.

The late Nelson Mandela will certainly be remembered as one of the best negotiators in history. He was clearly “the greatest negotiator of the twentieth century,” wrote Harvard Law School professor and former Program on Negotiation Chairman Robert H. Mnookin in his seminal book, Bargaining with the Devil, When to Negotiate, When to Fight. … Read More

Top Ten Posts About Conflict Resolution

Posted by & filed under Conflict Resolution.

Conflict resolution is the process of resolving a dispute or a conflict by meeting at least some of each side’s needs and addressing their interests. Conflict resolution sometimes requires both a power-based and an interest-based approach, such as the simultaneous pursuit of litigation (the use of legal power) and negotiation (attempts to reconcile each party’s … Read Top Ten Posts About Conflict Resolution

Teach Your Students to Negotiate Climate Change

Posted by & filed under Teaching Negotiation.

How Can Communities Negotiate Climate Change Risks? With ocean temperatures rising and hurricanes growing more frequent and severe, the impacts of climate change are dramatically affecting many communities. The severe flooding brought on by repeated storms has forced the impacted communities to confront a range of public health risks, as well as evaluations of drainage and … Read Teach Your Students to Negotiate Climate Change

Case Study of Conflict Management: To Resolve Disputes and Manage Conflicts, Assume a Neutral 3rd Party Role

Posted by & filed under Conflict Resolution.

In their book Difficult Conversations: How to Discuss What Matters Most (Penguin Putnam, 2000), authors Douglas Stone, Bruce Patton, and Sheila Heen tell us how to engage in the conversations in our professional or personal lives that make us uncomfortable by examining a case study of conflict management. Tough, honest conversations are critical for managers, … Read More

Business Conflict Management

Posted by & filed under Conflict Resolution.

In the business world, workplace disputes are all too common. Consider these real-life conflict scenarios: a group of employees who, working overtime to make up for staff shortages, complain to their manager that they aren’t getting paid enough for the extra time. A colleague confides about his boss’s verbal abuse. Two employees argue openly about … Read Business Conflict Management

India’s Direct Approach to Conflict Resolution

Posted by & filed under International Negotiation.

In our global economy, organizations have unprecedented opportunities to grow by forming partnerships worldwide. Yet when we are negotiating abroad, cultural, language, and other differences can lead to misunderstandings that may eventually spiral into conflicts ranging from labor strikes to lawsuits to broken partnerships that require conflict resolution. … Read India’s Direct Approach to Conflict Resolution

What is Conflict Resolution, and How Does It Work?

Posted by & filed under Conflict Resolution.

If you work with others, sooner or later you will almost inevitably face the need for conflict resolution. You may need to mediate a dispute between two members of your department. Or you may find yourself angered by something a colleague reportedly said about you in a meeting. Or you may need to engage in … Read More

Learn from the Best with the Great Negotiator Case Studies

Posted by & filed under Teaching Negotiation.

No one can provide perspective on conflict resolution like experts who have been involved in some of the world’s most complex negotiations. Since 2001, the Program on Negotiation (PON) has bestowed the Great Negotiator Award upon distinguished leaders whose lifelong accomplishments in the fields of negotiation and dispute resolution have had compelling and lasting results. The Great … Read More

Lessons for Business Negotiators: Negotiation Techniques from International Diplomacy

Posted by & filed under Dealmaking.

Executives rarely view themselves as diplomats engaged in international diplomacy but business negotiators often find the two fields share negotiation skills and negotiation techniques. Rightly or wrongly, diplomacy evokes images of frivolity – days spent wandering exotic capitals, nights spent cruising embassy cocktail parties. … Read More

Four Ways to Manage Conflict in the Workplace

Posted by & filed under Business Negotiations.

Samantha was livid. While making a presentation during a meeting that both attended, Brad, a newcomer in her department, had shared some slides during a presentation that were clearly based on ideas for a project she’d shared with him privately—without giving her credit. Samantha angrily confronted Brad in his office after the meeting; he became … Read Four Ways to Manage Conflict in the Workplace

Team Negotiation: Tackle Common Pitfalls

Posted by & filed under Dealmaking.

When a team negotiates on behalf of an organization, it can often achieve more than an individual would, thanks to team members’ cumulative knowledge and experience. Yet team negotiation can create new problems. Groupthink—the tendency to go along with the dominant point of view rather than challenging it—can promote overly simplistic decision making in teams … Read Team Negotiation: Tackle Common Pitfalls

How to Control Your Emotions in Conflict Resolution

Posted by & filed under Conflict Resolution.

To guard against acting irrationally or in ways that can harm you, authors of Beyond Reason: Using Emotions As You Negotiate Roger Fisher and Daniel Shapiro advise you to take your emotional temperature during a negotiation. Specifically, try to gauge whether your emotions are manageable, starting to heat up, or threatening to boil over. … Read More

Alternative Dispute Resolution (ADR) Training: Mediation Curriculum

Posted by & filed under Mediation.

In 2009, we collected many types of curriculum materials from teachers and trainers who attended the Mediation Pedagogy Conference. We received general materials about classes on Alternative Dispute Resolution (ADR) as well as highly specific and idiosyncratic units like Conflict Resolution through Literature: Romeo and Juliet and a negotiating training package for female managers … Read More

Simple Conflict Management Tools Keep Order in the Senate

Posted by & filed under Crisis Negotiations.

On January 19, 2018, the government was on the brink of a shutdown due to the Senate’s inability to agree on a spending bill. About 17 centrist Democratic and Republican senators crowded into the Capitol Hill office of Republican senator Susan Collins of Maine. But their common goal—negotiating a deal to end the shutdown—was reportedly … Read More

Preparation for Negotiation: Get Off on the Right Foot

Posted by & filed under Negotiation Skills.

The opening stages of negotiation can be filled with uncertainty. How assertive should you be? How can you set yourself up for success? What should an opening offer look like? To answer these questions accurately, thorough preparation for negotiation is key. Negotiation research offers guidelines to get talks off on the right track. … Read More

How Your Communication Style Impacts Value Creation

Posted by & filed under Negotiation Skills.

In negotiation, we bring our unique personalities and styles to the table. A reserved, cautious person is likely to bargain differently than someone who is outgoing and proactive, for example. There is much we can do to improve our negotiation performance—such as preparing thoroughly and using proven persuasion strategies. But can we also improve our … Read More

BATNA Analysis Can Help You Avoid the Agreement Trap

Posted by & filed under BATNA.

In both our personal and our business negotiations, “getting to yes” is typically the ultimate goal. Negotiation research and advice tend to focus on identifying the conditions that can help people overcome their differences, relax firm positions, and reach harmonious terms that could lead to a mutually fulfilling long-term relationship. This mindset risks downplaying the fact … Read More

Negotiation Research You Can Use: Are Women More or Less Likely than Men to Use Deceptive Tactics in Negotiation

Posted by & filed under Business Negotiations.

Men tend to claim more resources than women in negotiation. Why? Gender discrimination and men’s greater propensity to negotiate are two explanations backed up by research. In a study, University of North Carolina professor Jason R. Pierce and Northwestern University professor Leigh Thompson identified another reason: men are more willing than women to resort to … Read More

Digitally Enhanced Simulation Packages – With Live Data Analytics

Posted by & filed under Teaching Negotiation.

In-depth Teaching Materials with Real Time Data Analytics Designed to Enhance Teaching Negotiation  From the Teaching Negotiation Resource Center (TNRC) at PON, and iDecisionGames: digitally enhanced simulation packages designed to take your teaching to the next level. The Enhanced Simulation Package from the TNRC and iDecisionGames brings a new, interactive learning experience to teaching negotiation. This easy … Read More

What Are Our Students Actually Learning? Gauging Effectiveness in Teaching Negotiation

Posted by & filed under Pedagogy at PON, Teaching Negotiation.

Ways of Gauging Effectiveness in Teaching Negotiation Most instructors aspire to do more than simply teach students about negotiation. They want to teach students how to negotiate more effectively. That’s an ambitious goal, given the complexity of the process. Negotiation success requires keen analysis and deft social skills, along with a mix of confidence and humility. … Read More

Negotiating Organizational Development

Posted by & filed under Teaching Negotiation.

Teach Your Students to Promote Organizational Development and Build Leadership Skills Efforts to impact change in any kind of organization usually involve multiple kinds of negotiations or consensus-building efforts. Organizational development is most effective when the participants in the organization, whether public, private or civil society, are directly engaged in deciding what might need to change, … Read Negotiating Organizational Development

Teach Your Students Value Distribution with a Simulation on Solar Power

Posted by & filed under Teaching Negotiation.

Do your students really understand the difference between value distribution and integrative negotiation, and have you given them a chance to practice their distributive bargaining skills? Do they understand that every negotiation includes elements of both value creation and value distribution? To help teach these key negotiation skills the Teaching Negotiation Resource Center (TNRC) has developed a … Read More

Entrepreneurship and Negotiation: Call for Papers and Proposals

Posted by & filed under Pedagogy at PON, Teaching Negotiation.

The Negotiation Journal is Hosting a Virtual Conference for its Special Issue on Entrepreneurship and Negotiation While negotiation and entrepreneurship scholars have traditionally worked in different circles, their work increasingly intersects as the two fields co-evolve. Both entrepreneurship and negotiation involve dynamic, strategic, interpersonal activities that seek to create and claim some form of value.  Both … Read More

Tips for Teaching Simulations Online: Q&A with David Seibel

Posted by & filed under Pedagogy at PON, Teaching Negotiation.

Check out the video from our recent session on teaching simulations online to pick up tips for running negotiation exercises remotely! Apprehensive about using role-play simulations in your remote or online blended course? Pick up tips on how to make simulations run smoothly over video, including how to best manage breakouts, run multiparty simulations, report results, … Read More

Dealing with Difficult Employees

Posted by & filed under Dealing with Difficult People.

When dealing with difficult employees, leaders often feel overwhelmed and frustrated by a task that can seem like a distraction from broader organizational goals. But managing personnel issues, including conflict among employees, is a pivotal leadership task—and one that can be improved with knowledge and practice. The following solutions for dealing with difficult employees will … Read Dealing with Difficult Employees

Conflict Resolution in the Family

Posted by & filed under Conflict Resolution.

In Lessons in Domestic Diplomacy, the New York Times’ Bruce Feiler, drawing on family conflict resolution negotiation examples in his past, offers a case study of conflict management by focusing on disputes in the home, asking, “how do we break out of negative patterns of conduct and proactively approach problems encountered in our everyday lives?” … Read Conflict Resolution in the Family

Integrative Negotiations: Dispute Resolution Through Joint Fact-Finding

Posted by & filed under Conflict Resolution.

Sometimes parties to a dispute disagree on key facts and forecasts but lack the technical or scientific expertise needed to come to a consensus. Suppose, for instance, that a developer is seeking to build a high-rise condominium building in a village that is experiencing a development boom. Longtime residents fight the proposal, arguing that another … Read More

New Conflict Management Skills: Understand How to Resolve “Hot Conflicts”

Posted by & filed under Business Negotiations.

Negotiating effectively with colleagues can be more challenging than dealing with outsiders. Conventional wisdom advises addressing team conflict by staying focused on tasks and avoiding relationship issues. Yet a case study of conflict management by Harvard Business School professor Amy Edmondson and Diana McLain Smith of The Monitory Group concludes that this approach to dispute … Read More

International Negotiation Role Playing: Understanding the Theory and Practice of Systemic Peacebuilding

Posted by & filed under Conflict Resolution.

Policymakers, practitioners, and academics have seized on the need for peacebuilding negotiation strategies in international negotiation to be as complex and adaptive as the societies within which they work. As a result, there are loud calls for “whole of government” or “whole of community” approaches that cross traditional sectoral boundaries.  The problem is that these approaches are … Read More

Teaching with Video-Based Negotiation Scenarios

Posted by & filed under Teaching Negotiation.

Access to multimedia content has rapidly increased throughout the world, with videos and short clips permeating our daily life. We are consuming, producing, and interacting with videos more now than ever before. In light of increasing video fluency and interest in using videos in education, the Program on Negotiation’s Teaching Negotiation Resource Center is creating … Read Teaching with Video-Based Negotiation Scenarios

Internal Negotiation: How to Set Up For Success

Posted by & filed under Teaching Negotiation.

U.S. Federal Agency Personnel Negotiate Inter-Agency Issues to Better Collaborate with Host Government Officials and Combat HIV/AIDS Most negotiations between companies, organizations, or governments are broken down into internal negotiation and external negotiation. Internal negotiation occurs between members of the same company, organization, or government in preparation for negotiations with an external entity. There is a … Read Internal Negotiation: How to Set Up For Success

Negotiation research you can use: To build rapport, be a (subtle) copycat

Posted by & filed under Negotiation Skills.

When people spend time together, they often begin to unconsciously mimic each other’s nonverbal behaviors, such as their body language and facial expressions, and verbal behaviors, including words, expressions, and phrases. While being deliberately mimicked for laughs is annoying (ask any parent of young kids), people actually tend to like those who subtly mimic them better … Read More

Culture in Negotiation: Preparing for International Negotiation

Posted by & filed under International Negotiation.

In his book How to Negotiate Anything with Anyone Anywhere Around the World, Frank L. Acuff advises readers to expect Germans to be reserved, hard bargainers who may be offended by personal questions and tardiness. Those negotiating with Chinese counterparts are cautioned to avoid direct questions and to prepare to make numerous concessions. And negotiators … Read More

Negotiation and Conflict Management Styles

Posted by & filed under Conflict Resolution.

In negotiation and conflict management, we bring our unique personalities and styles to the table. A reserved, cautious person is likely to bargain differently than someone who is outgoing and proactive, for example. There is much we can do to improve our negotiation performance—such as preparing thoroughly and using proven persuasion strategies. But should we … Read Negotiation and Conflict Management Styles

Advanced Negotiation Techniques: Online Dispute Resolution

Posted by & filed under Negotiation Skills.

Amid the Covid-19 pandemic, negotiators are increasingly making deals and resolving disputes online. But a trend toward online dispute resolution (ODR) was already in the making before we all began to quarantine. On July 15, experts discussed how technology can help us effectively and efficiently resolve disputes in a roundtable discussion, “AI Agents Negotiating Deals … Read More

Cross-Cultural Video: Negotiation Examples, Lessons And Advice From PON Faculty

Posted by & filed under Teaching Negotiation.

Do you teach negotiation to students from different cultural backgrounds? Are you teaching students how to negotiate in a cross-cultural context? Do you teach a “one world” model of negotiation; or, are there cultural variables that require changes in the basic model of negotiation that you teach? The Program On Negotiation at Harvard Law School invited … Read More

Communication and Conflict Management: Responding to Tough Questions

Posted by & filed under Conflict Resolution.

Here are a few interview questions that job candidates often dread:

“How much do you earn at your current position?” “Can you see yourself working here in five years?” “Do you have any other offers?”

Most of us feel compelled to respond honestly and completely to direct questions in negotiation, communication and conflict management, even when doing so could … Read More

Negotiation research you can use: When men are—and aren’t—more likely to negotiate than women

Posted by & filed under Leadership Skills.

Women can be less likely than men to initiate negotiations, a meta-analysis of existing studies on the topic concluded last year. Because negotiation is widely perceived as requiring stereotypically “masculine” traits, such as assertiveness and independence, rather than stereotypically “feminine” traits, such as concern for others and passivity, women may feel less comfortable launching negotiations than … Read More

Mediation and Conflict Management Seminar: Attend in Person or Online!

Posted by & filed under Teaching Negotiation.

The Mediation and Conflict Management Seminar starts Monday January 27 – don’t miss your last chance to register!  The Program on Negotiation (PON) offers a semester-length seminar on mediation and conflict management designed to raise your awareness of your own approach to conflict. Led by David Seibel and Stevenson Carlebach, renowned mediators and dynamic instructors, this … Read More

Conflict Management and Negotiating When Pride is at Stake

Posted by & filed under Conflict Resolution.

The fallout from Iceland’s financial crisis offers a case study in dealing with those who have suffered a significant blow to their self-esteem. In late 2008, Iceland teetered on the edge of bankruptcy following the collapse of its three largest banks. Since becoming independent of the government in 2002, the banks had pursued a strategy … Read More

Powerful Conflict Resolution Games to Help You Teach Negotiation

Posted by & filed under Teaching Negotiation.

From complicated negotiation strategies to artful subterfuge, conflict resolution games are one of the very best ways to prepare for the challenges of real-world negotiation. Games that employ a Prisoner’s Dilemma structure (where rational parties may not cooperate despite their best interests) enable participants to analyze negotiations, make strategic decisions, and anticipate their counterpart’s next … Read More

How Negotiation Role-Play Simulations Can Help You Resolve Environmental Disputes

Posted by & filed under Teaching Negotiation.

From complicated land use debates to the regulation of pollutants, environmental negotiations are fraught with dynamic legal, scientific, and societal considerations. Because many of the natural resources in question are limited and fragile, disputes over them can be particularly difficult. To help educate professionals about how to work through challenging environmental and sustainability negotiations, the Program … Read More

Teaching Real Estate Negotiation: How to Identify and Create Value

Posted by & filed under Teaching Negotiation.

How do you teach your students to identify and create value in real estate negotiations?  Real estate negotiation can be difficult for both the buyer and the seller. Teaching real estate negotiation can involve value creation, distributive bargaining, as well as issue linkages. It is important for both buyers, sellers, and agents to identify ways to … Read More

Teach Your Students Cross-Cultural Negotiation

Posted by & filed under Teaching Negotiation.

As our world grows increasingly interconnected, we are more likely to find ourselves negotiating in a cross-cultural context. The diverse makeup of many societies and global nature of business today make cross-cultural negotiation a regular part of life. Also, unfortunately, many major disputes in need of resolution cross ethnic and cultural lines. Furthermore, it is important … Read Teach Your Students Cross-Cultural Negotiation

Creating Value in Negotiations through Word Choice

Posted by & filed under Negotiation Skills.

When the delegates from the Group of 20—the world’s 20 largest economies, or G20—met in Buenos Aires, Argentina, in December 2018 to negotiate reforms to the global trading system, the words they didn’t use turned out to be just as important as the ones they did when it came to creating value in negotiations. … Read More

Best-In-Class Negotiation Case Studies

Posted by & filed under Teaching Negotiation.

What’s one of the best ways to teach the art and science of negotiation? Case studies and articles that spark lively discussion or facilitate self-reflection. Based on real-world examples, these teaching resources are designed to help students envision how to apply what they’ve learned in the classroom and beyond. The Teaching Negotiation Resource Center (TNRC) at … Read Best-In-Class Negotiation Case Studies

Role Play Simulations to Help You Become a Better Mediator

Posted by & filed under Teaching Negotiation.

When opposing parties cannot come to a satisfactory resolution, a strong mediator can make all the difference. By effectively examining the issues at hand and helping parties identify creative solutions, a well-trained mediator builds consensus where there once was none. To help professionals learn the art of mediation, the Program on Negotiation’s Teaching Negotiation Resource Center … Read More

Negotiation Case Studies: Teach By Example

Posted by & filed under Teaching Negotiation.

There are good negotiators and there are great ones. Once a year, the Program on Negotiation at Harvard Law School selects an outstanding individual who embodies what it means to be a truly great negotiator. To earn the Great Negotiator Award, the honoree must be a distinguished leader whose lifelong accomplishments in the field of dispute … Read Negotiation Case Studies: Teach By Example

Negotiation Exercises to Help Your Students Avoid Cross-Cultural Pitfalls

Posted by & filed under Teaching Negotiation.

Avoid cross-cultural misunderstandings with these negotiation exercises It’s no secret that communication and negotiation etiquette varies widely across cultures. In France, for example, it is rude to talk money over dinner, while in Brazil the American ‘A-OK’ gesture (thumb and forefinger forming a circle) can be a major insult. The increasingly diverse and global nature of business … Read More

Global Impact Negotiation Simulation

Posted by & filed under Teaching Negotiation.

International law and diplomacy is a rapidly evolving field that depends on the brokering of agreements between nations and other stakeholders. Whether there are language barriers, cultural differences, or both, some of the most challenging negotiations involve parties from different nations. Because of the relative lack of clear legal precedents and the difficulties of enforcement, … Read Global Impact Negotiation Simulation

Workable Peace Curriculum Series

Posted by & filed under Teaching Negotiation.

Note: Each of the seven individual Workable Peace Series curriculum units can be purchased separately. Please click on the links below for information about purchasing individual units.  About Workable Peace The Workable Peace curriculum – a conflict resolution program for high school students and young adults – is a product of the Workable Peace Project, directed by … Read Workable Peace Curriculum Series

Conflict-Solving Strategies: The Value of Taking a Break

Posted by & filed under Conflict Resolution.

Business negotiators coping with deeply entrenched conflict often feel defeated and hopeless when conflict-solving strategies fail. However, research from the world of international conflict suggests that taking repeated breaks from conflict can improve the odds of reaching agreement down the road. The research and resulting negotiation strategies may offer new hope to business negotiators. … Read More

In business negotiation, get your words’ worth

Posted by & filed under International Negotiation.

Wise negotiators put a lot of time and effort into making sure they’re ready to do business. They set ambitious goals, research their bottom line, explore their alternatives, and find out as much as they can about their counterpart. They may give less consideration, however, to the words they’ll use to persuade, question, debate, and brainstorm … Read In business negotiation, get your words’ worth

The Wired Negotiator: Using Technology in Negotiation

Posted by & filed under Teaching Negotiation.

Everyone negotiates every day. How we negotiate is changing dramatically due to the use of various technological tools. People need not fear this change. Rather, they should understand the different technology at their disposal, grasp the pros and cons, and determine how to select the best medium to suit their needs, negotiation style, and approach. … Read More

Add Variety to Your Curriculum with These Top Simulations

Posted by & filed under Teaching Negotiation.

Update Your Teaching Materials with Our Top Negotiation Role Play Simulations The field of negotiation is constantly evolving, and as such, requires new ways of teaching negotiation. It can sometimes happen that students come into a class having already encountered the negotiation simulation being used in the course, or that a different kind of exercise is … Read More

Teach Coalition Management in Multiparty Negotiations

Posted by & filed under Teaching Negotiation.

Multiparty negotiations can be difficult to manage if you are unprepared for the formation of coalitions. Two-party and multiparty negotiations share some important similarities: the goal of discovering the zone of possible agreement, for example. However, there are some key differences that set them apart. As soon as the number of parties increases past two, … Read More

Teaching Negotiation Online: Where Do We Start?

Posted by & filed under Pedagogy at PON, Teaching Negotiation.

Best Practices of Course Design and Delivery When Teaching Negotiation Online At the May, 2018 Teaching Negotiation Resource Center (TNRC) Faculty Seminar, Professors Lawrence Susskind and Michael Wheeler discussed the pedagogical implications of teaching negotiation online. In a follow-up to the December, 2017 TNRC Faculty Seminar on Gauging Effectiveness in Teaching Negotiation, Professor Susskind and Professor Wheeler  … Read Teaching Negotiation Online: Where Do We Start?

The Moral Quandary: Negotiation Exercises Featuring Ethical Dilemmas

Posted by & filed under Teaching Negotiation.

In a negotiation, few issues heighten tensions faster than when one party feels that the other party has done something ethically or morally incorrect. To help professionals prepare for times like this, the Program on Negotiation’s Teaching Negotiation Resource Center (TNRC) offers a variety of negotiation exercises designed to teach participants how to handle disputes that … Read More

Entrepreneurial Negotiation – New Book on Negotiation Challenges for Entrepreneurs

Posted by & filed under Teaching Negotiation.

Entrepreneurial Negotiation: Understanding and Managing the Relationships that Determine Your Entrepreneurial Success The great majority of startups fail, and most entrepreneurs who have succeeded have had to bounce back from serious mistakes. Entrepreneurs fumble key interactions because they don’t know how to handle the negotiation challenges that almost always arise. They mistakenly believe that deals … Read More

Kissinger the Negotiator: New Book on Dealmaking and Diplomacy

Posted by & filed under Teaching Negotiation.

Lessons from Dealmaking at the Highest Level In this groundbreaking, definitive guide to the art of negotiation, PON faculty James Sebenius (Harvard Business School) and Robert Mnookin (Harvard Law School), along with R. Nicholas Burns of the Harvard Kennedy School, offer a comprehensive examination of one of the most successful dealmakers of all time: Henry Kissinger. Politicians, … Read More

Teach Your Students Dispute Resolution for Their Everyday Lives

Posted by & filed under Teaching Negotiation.

Negotiation refers to the process of working out agreements that meet each party’s needs and address their interests. People negotiate all the time in their everyday lives: in the workplace, within families, and when buying goods and services. Knowing which negotiation strategies to use in different circumstances can make a significant difference. The Teaching Negotiation … Read More

Negotiation Research You Can Use: When anger helps and hurts at the office

Posted by & filed under Negotiation Skills.

Most of us dread displays of anger at work, whether we’re the aggrieved party, the target of someone’s wrath, or just an innocent bystander. But anger can have benefits in the workplace when expressed constructively, airing differences that need to be addressed, improving relationships, and bringing injustice and mistreatment to light. Despite the potential benefits of … Read More

Teach Your Students to Manage Two Party and Multiparty Negotiations

Posted by & filed under Teaching Negotiation.

Check Out Our Bestselling Two Party and Multiparty Negotiation Simulations More than just the increased number of parties at the table, there are key differences in how negotiators manage two party versus multiparty negotiations. Power disparities can be exacerbated in two party negotiations, however the opportunities for option generation can also be increased. The formation of … Read More

Learn from the Best with the Great Negotiator

Posted by & filed under Negotiation Skills.

No one can provide perspective on conflict resolution like experts who have been involved in some of the world’s most complex negotiations. Since 2001, the Program on Negotiation (PON) has bestowed the Great Negotiator Award upon distinguished leaders whose lifelong accomplishments in the fields of negotiation and dispute resolution have had compelling and lasting results. The Great … Read Learn from the Best with the Great Negotiator

Family Business Conflict Resolution and Negotiation

Posted by & filed under Conflict Resolution.

Business transactions between family members and friends can be difficult. Close ties are generally founded on the expectation that we’ll look out for each other’s welfare and not “keep score.” In business relationships, by contrast, we expect to be compensated based on how much effort, time, and money we expend. We’re likely to experience a … Read More

Teach Your Students Negotiation Psychology

Posted by & filed under Teaching Negotiation.

The negotiation psychology of the parties at the table can contribute significantly to the likelihood of reaching an agreement. In Beyond Reason, world-renowned negotiator Roger Fisher and psychologist Daniel Shapiro advise “ignore emotions at your own peril. Emotions are always present and often affect your experience. You may try to ignore them, but they will not … Read Teach Your Students Negotiation Psychology

NEW BOOK! Conflict Resolution for Children

Posted by & filed under Teaching Negotiation.

Trouble at the Watering Hole: Teach Your Children About Conflict Resolution With This New Book This fun and educational book from the Teaching Negotiation Resource Center (TNRC) builds a foundation for kids to learn ways to constructively resolve problems and to build strong skills that can be used to resolve conflict for the rest of their … Read NEW BOOK! Conflict Resolution for Children

Conflict Negotiation Strategies for Business Negotiators

Posted by & filed under Conflict Resolution.

When closing a deal, new business partners are typically optimistic about the path ahead. But somewhere down the line, conflict is almost inevitable. One party may miss a deadline. The two sides may interpret contract terms differently. Changing economic conditions may make it difficult for one side to uphold its end of the deal. When a … Read More

Negotiating with Family

Posted by & filed under Teaching Negotiation.

Legal Disputes Where Emotions Override Reason Negotiating with a colleague or client can be complicated, but negotiating with a family member can cause us to leave reason at the door. Negotiating with family, where emotions are heightened, can lead to a reluctance to compromise. This is especially true when it comes to legal disputes between family … Read Negotiating with Family

Teach Your Students to Negotiate the Principal-Agent Relationship with Fie’s Agent

Posted by & filed under Teaching Negotiation.

Negotiate International Sports Contracts In many business negotiations, especially those involving athletes, you will find an agent negotiating on behalf of the principal party. This unique principal-agent relationship can cause challenges at the negotiating table. The agent may have different preferences from their principal party. Agents may also have different incentives from the principal. Agents may … Read More

Negotiate International Energy Contracts with ENCO

Posted by & filed under Teaching Negotiation.

ENCO: Negotiating International Contracts in the Face of Political Instability Negotiating international contracts can be tricky, and unstable, especially when governments are parties in the negotiation. ENCO is a Texas-based power company that has begun to move aggressively into emerging markets. The Indian government has approached ENCO to build an electrical generating plant to increase the power … Read More

Negotiation research you can use: When being yourself gets you the job

Posted by & filed under Business Negotiations.

“Just be yourself”: It’s probably the most common advice given to job interviewees. But research suggests most people don’t follow the old cliché: in a study by Julia Levashina and Michael A. Campion, at least 65% of job candidates actively misrepresented themselves, and at least 87% concealed aspects of themselves to create what they felt … Read More

Crossed Wires? Negotiation Games To Help Your Business Deal Sidestep Legal, Technical And Emotional Glitches

Posted by & filed under Teaching Negotiation.

What’s faster than the pace of technological development? The pace of lawsuits being filed about the adoption of new technologies, patent infringement, and intellectual property rights. In our modern world, professionals must be able to resolve highly challenging technology-related disputes – often before they reach the courtroom. That’s where the Program on Negotiation’s Teaching … Read More

Gender Discrimination: How to Reach a Negotiated Agreement

Posted by & filed under Teaching Negotiation.

As you know, gender stereotypes often enter the negotiation process. Women and men are perceived to, and often do, act differently in negotiations. Furthermore, gender-based discrimination—such as less pay, unequal treatment, and sexual harassment—is often a source of conflict. With the resources available through the Teaching Negotiation Resource Center (TNRC), professionals can learn how to … Read More

Negotiating Indigenous Land Rights

Posted by & filed under Teaching Negotiation.

Teach Your Students to Address Fundamental Value Differences While Negotiating Indigenous Land Rights Indigenous land rights have been a key aspect of negotiations by private companies and governments around the world. Indigenous land rights are the rights of indigenous peoples to land and natural resources, which they have occupied for hundreds, if not thousands, of years. … Read Negotiating Indigenous Land Rights

Bullard Houses Role-Play Simulation Helps Researchers Explore Gender Inequality

Posted by & filed under Teaching Negotiation.

In a recent Slate.com article, writer and PhD in Psychology Jane Hu described the findings of a research study by Professor Laura J. Kray, University of California, Berkeley. Kray, along with co-authors Jessica Kennedy, PhD, and Alex Van Zant, PhD, investigated the role gender played in negotiation and focused specifically on whether the stereotype of women … Read More

Manage Family Conflict When Business Negotiations Go Bad

Posted by & filed under Conflict Resolution.

Conventional wisdom warns us against doing business with family members. Negotiations between people linked by close ties can result in hurt feelings, damaged relationships, or simply the nagging feeling that a better deal was within reach. Yet circumstances sometimes require us to negotiate financial matters with a relative. In other situations, someone close to you may … Read More

Real Leaders Negotiate to Meet Their Organization’s Goals

Posted by & filed under Leadership Skills.

Imagine a typical leader, and you might think of someone who is bold, decisive, visionary, assertive, and charismatic. Now think about the kinds of actions that such a leader might regularly engage in. Delegating, making top-down decisions, and otherwise exerting one’s power might immediately come to mind. A behavior that’s not typically at the top of … Read More

Revolutionize How You Teach TNRC Negotiation Exercises and Role-Plays

Posted by & filed under Teaching Negotiation.

You’ve told us that using technology in your teaching is important so we spent some time evaluating various platforms and software that help negotiation teachers and trainers to utilize the power of role-plays in their classes. The team at iDecisionGames has created a web-based platform that offers many benefits and opportunities to transform how you … Read More

Arbitration vs Mediation: Using Teambuilding and ADR in Negotiation

Posted by & filed under Mediation.

During his years as George H.W. Bush’s Secretary of State, one of James A. Baker, III’s, goals was to encourage the free-market reforms that Communist Party of the Soviet Union General Secretary Mikhail Gorbachev had launched in the late 1980s. One day during his tenure, a high-level Bush administration official commented in the press that … Read More

BATNA: Negotiation Preparation to Help Avoid Giving Up at the Bargaining Table

Posted by & filed under Dealmaking.

When you expect an opponent to be competitive, your confidence in the outcomes you can achieve in negotiation is likely to plummet. In negotiation research with Adam Galinsky of Northwestern’s Kellogg School of Management, negotiators were provided with some background about their counterpart including information on how competitive their counterpart has been in previous negotiations. … Read More

Negotiation Scenario: Hammering out Local Strategies for Managing Climate-related Public Health Risks

Posted by & filed under Teaching Negotiation.

Climate change is already causing increased temperatures, more intense storms, and rising sea levels in many parts of the world. The threats, particularly the impacts on human health, are daunting. Despite uncertainties about the timing and severity of the impacts of climate change in each location, this simulation asserts that cities and towns must take … Read More

Conflict Resolution Games: Life, Death, and Career Consequences

Posted by & filed under Teaching Negotiation.

High-Stakes Conflict Resolution Games In Drug Testing in the Workplace—a popular role-play from the TNRC—a truck driver tests positive for marijuana in a random drug test. To play this conflict resolution game, participants assume the roles of truck driver, personnel director, and a representative from the Employee Assistance Program Center, and then explore the question: What is the … Read More

World in Crisis! One of the Most Immersive and Rewarding Negotiation Games Ever Created

Posted by & filed under Teaching Negotiation.

This negotiation simulation comprised “the most intense, challenging and educational days of my life” reported one participant. What sort of experience could possibly elicit such a comment? One of the most immersive and rewarding negotiation games ever developed: a 72-party mega-simulation called the Transition Exercise!

The Transition (Excercise Trailer) from MediaTank on Vimeo. This one-of-a-kind, intensive, multi-party … Read More

Conflict Management Training and Negotiation Research: How Nervous Energy Affects Negotiation Scenarios and Attempts at Conflict Resolution

Posted by & filed under Conflict Resolution.

Negotiation is often characterized as a physiologically arousing event marked by pounding hearts, queasy stomachs, and flushed faces. We might assume that heightened physiological arousal would mar our negotiation performance, but this is only true for some, researchers Ashley D. Brown and Jared R. Curhan of the Massachusetts Institute of Technology found in a new … Read More

Case Study: Teaching with a Powerful Negotiated Agreement

Posted by & filed under Teaching Negotiation.

What do a Nobel Peace Prize recipient, the CEO of an international financial advisory firm, and the former United States ambassador to the United Nations have in common? They’ve all received the Great Negotiator Award. Every year, the Program on Negotiation at Harvard Law School bestows this prestigious honor on distinguished leaders whose lifelong accomplishments in … Read More

In Acrimonious Disputes, Conflict Management is Key

Posted by & filed under Conflict Resolution.

Parties to a business dispute often become so focused on beating the other party that they lose sight of their most important goals. Conflict management efforts can be even more intense and seeming insurmountable between estranged romantic partners with a history of acrimony and distrust. Consider rock star Madonna’s ongoing legal dispute with her ex-husband, film … Read More

The Negotiation Simulation Method: Teach Legal Lessons by Immersive Means

Posted by & filed under Teaching Negotiation.

In complex legal negotiations, money, reputations, and sometimes even lives are often at stake. Legal professionals must know how to read and debate the law as well as fully embrace the art and science of negotiation. To help attorneys and other legal professionals become well versed in law and court-based negotiation, the Program on Negotiation’s Teaching … Read More

Bridging the Religious Divide: Transforming Conflict when Emotions and Religion are at Play

Posted by & filed under Daily, Events, Middle East Negotiation Initiatives.

The Program on Negotiation at Harvard Law School, the Harvard International Negotiation Program, and the Religions and the Practice of Peace Colloquium are pleased to host: Bridging the Religious Divide: Transforming Conflict when Emotions and Religion are at Play

with

Daniel L. Shapiro Director, Harvard International Negotiation Program Associate Professor of Psychology, Harvard Medical School/McLean Hospital and

Rev. Septemmy E. Lakawa Research Associate … Read More

Announcing the 2015 Winners of the PON Paper Prizes

Posted by & filed under Awards, Grants, and Fellowships, Daily.

The Program on Negotiation has awarded Bruno Verdini the 2015 Howard Raiffa Doctoral Student Paper Award for his paper “Charting New Territories Together: Laying the Foundations for Mutual Gains in United States – Mexico Water and Energy Negotiations.” This paper was submitted as his dissertation for the Ph.D. program at the Massachusetts Institute of Technology. Emily Cole Groden … Read More

Analyzing the Name Dispute between the Republic of Macedonia and Greece: Twenty Years after the Interim Agreement

Posted by & filed under Daily, Events.

The Program on Negotiation at Harvard Law School is proud to present Analyzing the Name Dispute between the Republic of Macedonia and Greece: Twenty Years after the Interim Agreement  with

Mr. Matthew Nimetz Personal Envoy of the Secretary-General of the United Nations and

Dr. Daniel Serwer Senior Research Professor of Conflict Management Johns Hopkins School of Advanced International Studies and

Mr. Boshko Stankovski

Graduate Research Fellow, Program … Read More

In Rome, Conflict Management Turns Operatic

Posted by & filed under Conflict Resolution.

When financial disputes arise between longstanding partners, both insiders and outsiders often note, “It’s not about the money.” Simmering resentment, mutual blame for ongoing problems, poor communication, and other deep issues often underlie arguments over money and make conflict management all the more difficult. Parties may reach agreement on monetary issues, but if they fail … Read More

Lawyers in Mediation and the Mediation Process

Posted by & filed under Dispute Resolution.

How does the presence of lawyers affect the process of mediation? You might guess that when one or both sides bring an attorney to a mediation, the process would become more contentious and adversarial, with impasse more likely, than if the parties worked solely with a mediator. That conventional wisdom is contradicted by new research … Read Lawyers in Mediation and the Mediation Process

At the Office, Conflict Management is Key

Posted by & filed under Conflict Resolution.

In the workplace, misunderstandings, power struggles, and stress can cause conflict to fester and take a toll on productivity. The best organizations put in place conflict management processes and systems to confront conflict directly. Unfortunately, too many organizations fail to do so—and suffer the consequences of sweeping conflict under the rug. Take the case of Paradigm … Read At the Office, Conflict Management is Key

Intercultural Negotiations: When Negotiators Try Too Hard

Posted by & filed under Conflict Resolution.

Adapted from “Coping with Culture at the Bargaining Table,” first published in the May 2009 issue of Negotiation. Though intercultural negotiating schemas can be useful, negotiators often give too much weight to them, according to an article in the May issue of the journal Negotiation and Conflict Management Research, “Starting Out on the Right Foot: Negotiation Schemas When … Read More

Conflict Management – What You Need to Know Before You Click “Like”

Posted by & filed under Conflict Resolution.

A new conflict-management policy from General Mills, the food company behind products such as Cheerios, Bisquick, and Betty Crocker, may lead it to lose some friends on social media. The manufacturer recently added language to its website alerting consumers that they relinquish their right to sue the company simply by downloading coupons, “liking” General Mills on … Read More

Bet you didn’t know…When learning is the best goal of all

Posted by & filed under Negotiation Skills.

Abundant negotiation research suggests that negotiators are better off setting specific, challenging goals rather than vague “I’ll do my best” goals. In a new study, Kevin Tasa of York University in Toronto and his colleagues take a first look at whether it’s better to focus your specific goals on the negotiation process or on its … Read More

Conflict Management: Obama Compromises on Birth Control Rule

Posted by & filed under Conflict Resolution.

On February 1, the Obama administration proposed a compromise to a federal policy requiring health insurance plans to provide free contraceptives to women. The proposal would expand the number of groups that need not pay directly for birth control coverage, the New York Times reports. Some religiously affiliated hospitals, universities, and social service agencies would join … Read More

Thirteen Days in the Age of Nuclear Threat: Negotiation Lessons for Peaceful Coexistence

Posted by & filed under Events, International Negotiation, Student Events.

In recognition of the 50th Anniversary of the Cuban Missile Crisis, PON is pleased to present Thirteen Days in the Age of Nuclear Threat: Negotiation Lessons for Peaceful Coexistence with Bruce Allyn Author and Practitioner in the field of Conflict Resolution and Alain Lempereur Professor of Coexistence and Conflict Resolution at Brandeis University Thursday, October 25, 2012 5:30 pm Langdell North, Room 225 Harvard Law School campus About … Read More

Daniel Shapiro receives award for his innovative work on identity-based conflict

Posted by & filed under International Negotiation, News.

Harvard psychologist and PON affiliated faculty member, Daniel L. Shapiro, Ph.D., has been awarded the highly competitive Otto Klineberg Intercultural and International Relations Award by the Society for the Psychological Study of Social Issues (SPSSI).  SPSSI recently announced the award in recognition of his article, “Relational Identity Theory: A Systematic Approach for Transforming the Emotional … Read More

Professor Shapiro in the Harvard Gazette

Posted by & filed under Negotiation Skills.

Daniel L. Shapiro, an assistant professor of psychology, invited a special guest lecturer, actor Richard Olivier (Sir Laurence Olivier’s son), to give a talk to his Harvard negotiation and conflict management class about William Shakespeare’s play, “Henry V.” Olivier and Shapiro showed how the play offers powerful examples on why being an inspired leader helps … Read Professor Shapiro in the Harvard Gazette

Announcing the 2011 PON Summer Fellows

Posted by & filed under Awards, Grants, and Fellowships, Daily, Summer Fellowship Grants.

About the PON Summer Fellowship Program: PON offers fellowship grants to students at Harvard University, MIT, Tufts University and other Boston-area schools who are doing internships or undertaking summer research projects in negotiation and dispute resolution in partnership with public, non-profit or academic organizations. The Summer Fellowship Program’s emphasis is on advancing the links between … Read Announcing the 2011 PON Summer Fellows

2011 Winner of the Roger Fisher/Frank E. A. Sander Student Paper Prize Announced

Posted by & filed under Awards, Grants, and Fellowships, Daily, News.

Congratulations to Jessica Beess und Chrostin (HLS ’13), the 2011 Fisher/Sander Prize Winner, for her paper “Cross-Border Class Actions and Aggregate Dispute Resolution: Where We Are and How to Move Forward.” This prize was established in 2007 by the Program on Negotiation in honor of Professors Roger Fisher, the Williston Professor of Law, Emeritus, and Frank … Read More

To Reflect and Trust

Posted by & filed under Daily, International Negotiation.

Eileen Babbitt (Professor of International Conflict Management Practice at the Fletcher School of Law and Diplomacy, Tufts University) Building consensus and sharpening problem solving skills should be part of every negotiation. Some divisions between groups are so emotionally fraught, however, that the facilitators need enhanced training first. In this interview, Eileen Babbitt discusses a “to reflect … Read To Reflect and Trust

New Constitutionalism: An Approach to Human Rights from a Conflict Transformation Perspective

Posted by & filed under Conflict Resolution.

Author: Eileen Babbitt, Professor of International Conflict Management Practice at the Fletcher School of Law and Diplomacy, Tufts University The pursuit of human rights can be helped along by paying more attention to the principles of conflict transformation. This piece shows how countries that have known violent internal conflict can use the negotiating of a constitution … Read More

Multiparty Negotiation wins IACM Outstanding Book Award

Posted by & filed under Conflict Resolution, Daily.

Multiparty Negotiation by Lawrence Susskind and Larry Crump (2008) won the International Association for Conflict Management’s 2008-2009 Outstanding Book Award at the 23rd annual IACM Conference last week. The IACM committee stated that: – This book is one of the most ambitious set of readings in recent memory, along side the Druckman and Diehl volumes on Conflict … Read More

Sreedhari Desai wins IACM Graduate Scholarship

Posted by & filed under Daily, Negotiation Skills.

Ms. Sreedhari Desai, the PON 2009-2010 Graduate Research Fellow, received the International Association for Conflict Management’s Graduate Scholarship award for two of her papers. The first, “Some Like it Hot: Why Some People Respond Negatively to Procedural Fairness,” (co-authored with Drs. Harris Sondak and Kristina Diekmann) can be downloaded here. The second, “When Executives Rake … Read Sreedhari Desai wins IACM Graduate Scholarship

International Association for Conflict Management’s 23rd Annual Conference

Posted by & filed under Conflict Resolution.

In collaboration with the Program on Negotiation and other cosponsors,  the 23rd annual International Association for Conflict Management conference will be held in Boston July 24-27. The conference will feature a combination of poster and paper sessions, workshops, symposia, and roundtables. The IACM conference highlights the interdisciplinary nature of IACM and the excellent scholarship of … Read More

The beginning of organized labor

Posted by & filed under Daily, Negotiation Skills.

The Clearinghouse at PON offers hundreds of role simulations, from two-party, single-issue negotiations to complex multi-party exercises. The Pullman Strike Role Play is a simulation from the Workable Peace Curriculum Series unit on the rise of organized labor in the United States. This role play is set in the town of Pullman, Illinois, outside of Chicago, … Read The beginning of organized labor

Announcing the 2010 PON Summer Fellows

Posted by & filed under Daily, Summer Fellowship Grants.

About the PON Summer Fellowship Program: PON offers fellowship grants to students at Harvard University, MIT, Tufts University and other Boston-area schools who are doing internships or undertaking summer research projects in negotiation and dispute resolution in partnership with public, non-profit or academic organizations. The Summer Fellowship Program’s emphasis is on advancing the links between … Read Announcing the 2010 PON Summer Fellows

2010 Winner of the Roger Fisher/Frank E. A. Sander Student Paper Prize Announced

Posted by & filed under Awards, Grants, and Fellowships, Daily, News.

Congratulations to Jamison Davies (HLS ’11), the 2010 Fisher/Sander Prize Winner, for his paper “Formalizing Legal Reputation Markets.” This prize was established in 2007 by the Program on Negotiation in honor of Professors Roger Fisher, the Williston Professor of Law, Emeritus, and Frank E. A. Sander, the Bussey Professor of Law, Emeritus, two founders of the … Read More

What should journalists and conflict management professionals learn from each other?

Posted by & filed under Conflict Resolution.

“In the Global Village, Can War Survive?” by Program on Negotiation managing director Susan G. Hackley looks at the work of journalists and conflict management professionals, two groups who operate in the demanding world of conflict, and suggests ways they could – and should – learn from each other. “Conflict management professionals should tell their … Read More

Summary of Mediation Pedagogy Conference Participant Survey Results

Posted by & filed under Daily, Mediation, Pedagogy at PON.

To better understand the teaching needs of the mediation community, Negotiation Pedagogy at the Program on Negotiation (NP@PON) organized a Mediation Pedagogy Conference in May of 2009. In advance of the conference, an 18-question online survey was sent to the 175 conference presenters and registered participants. The 75% response rate allowed us to illuminate important … Read More

The Role of Track I actors in Reconciliation: The UN in Iraq

Posted by & filed under Conflict Resolution, Daily, Events, International Negotiation, The Kelman Seminar.

“The Role of Track I actors in Reconciliation: The UN in Iraq”

with Eileen Babbitt

Date: December 8, 2009 Time: 4-6 PM Where: CGIS Building, Weatherhead Center for International Affairs, 1737 Cambridge Street, Second Floor, N-262 (Bowie Vernon Room), Cambridge MA Contact Chair: Donna Hicks (dhicks@wcfia.harvard.edu). Speaker Bio Eileen F. Babbitt is Professor of International Conflict Management Practice and Director of the International Negotiation … Read More

Boston Globe highlights mediation trainings for Iraqis

Posted by & filed under Daily, International Negotiation, News.

“The Program on Negotiation at Harvard Law School is a renowned source of expertise in the field,” reported the Boston Globe today in its story, “Iraq latest crucible for Harvard mediation.” Reporting on the work done by conflict resolution professionals at Conflict Management Group in Cambridge, Massachusetts, the report notes that “The blood not spilled … Read More

2009 Winner of the Roger Fisher/Frank E. A. Sander Student Paper Prize Announced

Posted by & filed under Awards, Grants, and Fellowships, Daily, News.

Congratulations to Sean McDonnell (HLS ’09), the 2009 Fisher/Sander Prize Winner, for his paper “Fighting With Faith: The Role of Religion in Dealing With Modern Conflict.” This prize was established in 2007 by the Program on Negotiation in honor of Professors Roger Fisher, the Williston Professor of Law, Emeritus, and Frank E. A. Sander, the Bussey … Read More

Mediation Pedagogy Conference

Posted by & filed under Daily, Events, Pedagogy at PON, Webcasts.

Registration is now closed for the NP@PON Mediation Pedagogy Conference. Professors Lawrence Susskind (MIT) and Michael Wheeler (Harvard Business School) are pleased to announce a Mediation Pedagogy Conference to be held by Negotiation Pedagogy at the Program on Negotiation at Harvard Law School (NP@PON). This two-day Conference will be held Friday, May 15 and Saturday, May … Read Mediation Pedagogy Conference

PON’s New Website

Posted by & filed under Daily.

Welcome to the new website for the Program on Negotiation at Harvard Law School! As we come fully online, we welcome your comments and patience as we finish launching the new site. We hope to be a resource for you by providing comprehensive information on all aspects of negotiation and conflict management through our research, … Read PON’s New Website

Conflict Management in South Asia: A Discussion of Mercy Corps CMG’s Programs in the Region

Posted by & filed under Daily, Events.

Dr. Rebecca Wolfe is a Senior Program Officer with Mercy Corps Conflict Management Group. She is responsible for developing and implementing conflict management programs, including writing proposals, designing assessments, conducting evaluations and designing and delivering trainings. Since joining Mercy Corps, she has spent the majority of her time working in Asia, including Sri Lanka, Nepal, … Read More