Frequently Asked Questions

The Program on Negotiation (PON) offers a number of programs and courses taught by leading Harvard faculty and experts in the fields of negotiation, mediation, and conflict management. The programs range from one-day seminars to semester-length courses and are attended by participants from around the world.

Negotiation and Leadership – Our flagship, three-day executive education program equips professionals to become more successful negotiators and leaders. The program is designed to help you broaden your understanding of negotiation concepts, leverage your strengths to obtain better results at the bargaining table, and put your learning into practice by engaging in dynamic, interactive exercises. Augmenting this program are in-depth, one-day sessions that address tough negotiation problems.

The Harvard Negotiation Institute (HNI) – Each program focuses on a critical aspect of negotiation — from structuring high-stakes deals and mediating complex disputes to resolving intractable problems and strengthening difficult relationships.

Advanced Negotiation Master Class – The Program on Negotiation is offering a unique, master-level course for negotiators. The program is highly personalized and taught by 4 negotiation experts from Harvard and MIT.

PON Seminars – Semester-length courses on negotiation and mediation for participants from all disciplines and professions.

COVID-19 Information:

Following Harvard University policy and recommendations from the Centers for Disease Control and Prevention and the World Health Organization, we are not currently holding in-person Executive Education programs. We will regularly update this page with information about our programs as the COVID-19 pandemic continues to evolve.

For general information on how Harvard University and Harvard Law School are responding to the pandemic and advising students, participants, faculty, staff, and the community, please visit:
Harvard University: Coronavirus (COVID-19)

PROGRAM CANCELLATIONS, TRANSFERS, AND REFUNDS

Which PON Executive Education programs are cancelled?

  • The April session of the Harvard Negotiation Master Class is cancelled.
  • Negotiation and Leadership is cancelled through June.
  • The Harvard Negotiation Institute summer programs that run during the first two weeks of June are cancelled.

Please check this page for ongoing updates.

Which programs are cancelled?
April 6-8      Harvard Negotiation Master Class
April 20-22      Negotiation and Leadership
April 23      Practical Lessons from Great Negotiators
May 18-20      Negotiation and Leadership
May 21      Difficult Conversations
June 1-5      Harvard Negotiation Institute
June 8-12      Harvard Negotiation Institute
June 15-17      Negotiation and Leadership
June 18      Leveraging the Power of Emotions as You Negotiate

Do you plan to offer any remote/virtual/online programs?
PON is offering the September and October sessions of Negotiation and Leadership online. Harvard Negotiation Institute, October 5-9 and the Master Class, November 2-4 are online.

Will participants in cancelled programs have the option to transfer to future program sessions?
Yes, transfers for Negotiation and Leadership will extend until December 2021. Harvard Negotiation Institute participants may transfer their registration to the June 2021 programs. To begin the transfer process, please email: negotiation@law.harvard.edu or call: 1-800-391-8629 (outside the US: +1-310-528-2676).

My program session was cancelled, but there are no future program dates on the website. What are my options?
Once new program sessions are scheduled, you will be notified by email about options for transferring your registration. Alternately, you may receive a refund for your paid program tuition, less any exchange rate difference and/or bank fees.

What will happen if I transfer to another program and the tuition fees are more than my cancelled program?
We do not plan to increase tuition at this time and you will be enrolled at the same tuition rate that you paid.

Can I get a refund on my cancelled program?
Yes, you may receive a refund for your paid program tuition, less any exchange rate difference and/or bank fees.

Will PON refund travel fees or other incurred costs related to attendance of a cancelled program?
We are unable to refund travel costs or related fees—and you are responsible for cancelling your own hotel and travel arrangements.

How long will it take to receive my tuition refund?
The timeframe for a refund depends on your original method of payment. The refund process usually takes 4-6 weeks; however, given the high volume of cancellations, it will likely take longer. We will try our best to issue your refund as soon as possible.

Thank you very much.  We appreciate your understanding during this difficult time, and we wish you and your families and communities the best.

Reset Password:

1. Please visit https://www.pon.harvard.edu/account/change-password/
2. Once on that page, enter your email address and click the red button:

3. You will receive an email from the Program on Negotiation confirming your request to reset your password. Click on the BOTTOM link in the email, and you will be taken to the website to choose a new password. Enter your new password twice and then click the “Update Profile” button.

4. You will then see a message on the screen confirming that your profile has been updated.

General Information:

Where is the Program on Negotiation (PON) located?

Our offices are located at 501 Pound Hall, Harvard Law School, 1563 Massachusetts Avenue, Cambridge, Massachusetts, 02138.

In addition, PON faculty members maintain offices at Harvard Law School, Harvard Business School, the Harvard Kennedy School, MIT, and the Fletcher School of Law and Diplomacy at Tufts University.

Is the PON office open to the public?

Yes. Visitors are welcome to visit PON’s offices, where various materials about PON’s courses, events, publications, teaching materials, and other resources are available. Visitors are also welcome to browse PON’s non-circulating library, which contains many books on negotiation topics; please contact the office to make an appointment.

How do I contact the PON office?

You may contact the PON office by telephone at +1-617-495-1684, by fax at +1-617-495-7818, and by e-mail at pon@law.harvard.edu. PON’s mailing address is:

The Program on Negotiation at Harvard Law School, Pound Hall, 1563 Massachusetts Avenue, Cambridge MA 02138

How do I replace a lost certificate if I took a PON course in the past?

To request a copy of your lost certificate, please email negotiation@law.harvard.edu. The email should list your full name (including your name at the time you took the course), the title and duration of the course you took, and the dates it occurred.

How can I purchase negotiation exercises, videotapes, case studies, teaching notes, course syllabi, texts, and other publications produced by PON?

Negotiation materials are available through the PON Teaching Negotiation Resource center, PON’s educational resource center. PON Teaching Negotiation Resource center products have been developed or endorsed by PON faculty or affiliates. For information and access to the online catalog, visit the PON Teaching Negotiation Resource center.

How can I get involved with PON?

We invite you to join our LinkedIn group, and to find us on Facebook and Twitter. You can also find out about local events and upcoming courses by signing up to receive emails at our website. Once you have registered on our website, go to the “My Account” section, to manage your email subscriptions.

How do I find out additional information about courses?

Should you have questions about our courses, Customer Service is available to assist at 1-800-391-8629 (If calling from outside the US: 301-528-2676). For HNI, please email hni@law.harvard.edu.  For Negotiation and Leadership, the Master Class, and PON Seminars, please email negotiation@law.harvard.edu