Frequently Asked Questions

The Program on Negotiation (PON) offers a number of programs and courses taught by leading Harvard faculty and experts in the fields of negotiation, mediation, and conflict management. The programs range from one-day seminars to semester-length courses and are attended by participants from around the world.

For additional information about specific programs, please refer to the individual program webpages.

Reset Password for the PON Website:

1. Please visit
2. Once on that page, enter your email address and click the red button:

3. You will receive an email from the Program on Negotiation confirming your request to reset your password. Click on the BOTTOM link in the email, and you will be taken to the website to choose a new password. Enter your new password twice and then click the “Update Profile” button.

4. You will then see a message on the screen confirming that your profile has been updated.

General Information:

Where is the Program on Negotiation (PON) located?

Our offices are located at 501 Pound Hall, Harvard Law School, 1563 Massachusetts Avenue, Cambridge, Massachusetts, 02138.

In addition, PON faculty members maintain offices at Harvard Law School, Harvard Business School, the Harvard Kennedy School, MIT, and the Fletcher School of Law and Diplomacy at Tufts University.

How do I contact PON?

You may contact PON by telephone at 1-800-391-8629 (if calling from outside the US: 301-528-2676) and by e-mail at

PON’s mailing address is:
The Program on Negotiation at Harvard Law School, Pound Hall, 1563 Massachusetts Avenue, Cambridge MA 02138.

How do I replace or request additional copies of a PON certificate of completion?

Past participants can replace or request additional copies of a certificate for a fee ($40 plus shipping) via the MyReOrder module. The request form will direct individuals to provide details including name, course taken and course dates. Once submitted, individuals will receive email notifications throughout the process on the status of their request.

Requests will be reviewed by PON staff and approved if enrollment and participation can be verified. Certificates requests will be processed at the end of each month so please plan for at least 4-6 weeks for fulfillment from the date of your approval. Please note, requests will reflect the current certificate layout regardless of when individuals participated in the course.

If you participated in a course prior to September 2009, please plan for a longer fulfillment timeline. Please note: if you participated in the Program of Instruction for Lawyers prior to 2006, we are unable to provide a certificate. However, our office can issue a letter of completion if we can verify your enrollment and attendance. You do not need to submit through MyReOrder; please email

How can I purchase negotiation exercises, videotapes, case studies, teaching notes, course syllabi, texts, and other publications produced by PON?

Negotiation materials are available through the PON Teaching Negotiation Resource center, PON’s educational resource center. PON Teaching Negotiation Resource center products have been developed or endorsed by PON faculty or affiliates. For information and access to the online catalog, visit the PON Teaching Negotiation Resource center.

How can I get involved with PON?

We invite you to join our LinkedIn group, and to find us on Facebook and Twitter. You can also find out about local events and upcoming courses by signing up to receive emails at our website. Once you have registered on our website, go to the “My Account” section, to manage your email subscriptions.

How do I find out additional information about courses?

Should you have questions about our courses, Customer Service is available to assist at 1-800-391-8629 (if calling from outside the US: 301-528-2676). For additional information on our Executive Education programs, please email