When Family Business Disputes Require Conflict Resolution

Resolve your family business disputes using these conflict resolution skills

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When Family Business Disputes Require Conflict Resolution

Some of the Most Difficult Business Disputes in Life are Those with Family

Unfortunately, disputes—and the need for conflict resolution—can be common when family members do business together.

The legacy of Martin Luther King Jr. is marked by lofty ideals like equal rights, peace, and justice. That’s why when King’s three surviving children were locked in a “power struggle,” in the words of the Los Angeles Times, that boiled over into two lawsuits and the need for conflict resolution concerning their father’s personal possessions and other material issues, is disheartening.


In our FREE special report from the Program on Negotiation at Harvard Law School – The New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation – renowned negotiation experts uncover unconventional approaches to conflict management that can turn adversaries into partners.


Separating Family from Legacy – Negotiating with Close Counterparts

Back in in January 2015, Dexter King, Martin Luther King III, and Bernice King became embroiled in legal battles over ownership rights to their father’s annotated Bible and 1964 Nobel Peace Prize medal, the Los Angeles Times reported. A judge was due to rule on whether the valuable items belong to the Estate of Martin Luther King Jr. Inc., whose directors are King’s three children. The two brothers favored selling the items to a private buyer; their sister opposed this plan.

“Our father must be turning over in his grave,” Bernice King said in a public statement about the lawsuit. The brothers accused their sister of having “secreted and sequestered” the items in violation of a 1995 agreement. Bernice King argued that her father gave the Nobel medal to her mother, the late Coretta Scott King, whose estate Bernice King controls.

In 2013, the brothers also sided against their sister when the estate of Dr. Martin Luther King Jr. filed a lawsuit against the Martin Luther King Jr. Center for Nonviolent Social Change, a nonprofit tourist attraction in Atlanta whose CEO is Bernice King, over some of its business decisions.

The King siblings filed several lawsuits against one another after their mother’s death in 2006 but briefly reconciled a few years later. In one case that was settled out of court, Bernice and Martin King sued their brother Dexter, accusing him of improperly transferring money from their late mother’s estate to his own company.

Many in Atlanta’s civil rights community feared the family feud would detract from the 50th anniversary of the march from Selma, Alabama, to the state capital of Montgomery and the passage of the Voting Rights Act.

“She’s my sister and I love her,” Dexter King told the L.A. Times, speaking of Bernice outside the courtroom, “but this is a business issue.”

In August 2016, a judge signed a consent order that released the items to Martin Luther King III, who is chairman of the board of King’s estate.

In their March 2006 Negotiation Briefings article All in the Family: Managing Business Disputes with Relatives, Harvard Law School professors Frank E.A. Sander and Robert C. Bordone recommend that family members who are thinking about doing business together take the following precautions, any and all of which might help the Kings resolve their dispute:

1. Prepare for complications.

By being aware of the web of relationships that are created when family and business intertwine, you can prepare to face them through careful analysis of interests and potential pitfalls.

2. Strive for transparency.

Before negotiating business matters with family members, open up a conversation with them about the challenges and issues raised by the negotiation.

Also discuss in advance the norms and procedures you will apply to any conflict resolution processes that become necessary.

“Addressing difficult issues up front can seem scary or time-consuming, but often it can make conflict and dispute resolution easier in the long run,” write Sander and Bordone.

3. Consult a neutral adviser.

When business negotiations with family members snag on contentious issues, consider raising the possibility of hiring a third-party neutral, such as a mediator, family therapist, or trusted friend. Thanks to their outside perspective, neutral parties may be able to help family members get to the heart of their problems through conflict management and negotiation.

Related Article: Negotiation and Nonviolent Action


In our FREE special report from the Program on Negotiation at Harvard Law School – The New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation – renowned negotiation experts uncover unconventional approaches to conflict management that can turn adversaries into partners.


Comments

4 Responses to “When Family Business Disputes Require Conflict Resolution”

  • Carolyn R.

    It is an excellent suggestion to consider hiring a neutral 3d party when such a conflict arises. These family fights are painful and can be very destructive of relationships forever if they are not resolved. I do not agree that a “therapist or family friend” is the best choice in a neutral 3d party however. Mediation of complex cases requires the skill set of an experienced mediator. As a mediator myself who has dealt with numerous family conflict issues over the years, I can only say that the training and skill required needs to match the size of the family/business dispute. It is not for an untrained person and it is not “therapy” to mediate it. Mediation is different. The goal is to make agreements and resolve the case in the way the parties themselves choose to do so with the guidance of someone who knows how to work with conflict specifically. Thank you to Katie Shonk for pointing out that dispute resolution is called for but note that mediation requires more than a willingness to talk with the parties in conflict. It takes training and knowledge besides the right personality to do the hard job it is. I suggest finding a professional mediator if any similar family fight happens to you. Try the internet, Mediate.com or your local bar association to find one.

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