Online Programs

In addition to our in-person programs, we’re pleased to offer a diverse portfolio of online programs, including two semester-long seminars—Mediation and Conflict Resolution, and Negotiation and Dispute Resolution—and several one-day, online-only PON Expert (PONx) programs. Designed to address specialized negotiation challenges, PONx sessions focus on timely topics, including overcoming psychological barriers, navigating complex business deals, and leveraging emotions in negotiations—all taught by expert PON faculty. Our newest two-day program, Negotiation Essentials Online (NEO), launched in January 2023. It has been very positively received and we will be running more NEO programs this year.

ONLINE

This highly-interactive, online course is designed to raise your awareness of your own approach to conflict, introduce a range of theories about mediation and participatory processes, and improve your conflict management skills. While we will discuss a wide range of dispute resolution processes that involve third parties, we will focus on mediation. … LEARN MORE ABOUT THIS PROGRAM

ONLINE

This virtual and highly interactive semester-length seminar explores the ways that people negotiate to create value and resolve disputes. Designed to improve understanding of negotiation theory and build negotiation skills, the curriculum integrates negotiation research from several academic fields with experiential learning exercises. … LEARN MORE ABOUT THIS PROGRAM

ONLINE

Difficult Conversations are an important part of the human experience – at times uncomfortable or painful, however, it is possible to learn how to manage a difficult conversation in a constructive way. From business partners and relationships with customers, clients, supplier and colleagues, to dynamics with family, friends, and members of our communities, the difficult conversations we do and don’t have cause lasting impact on all of our relationships. … LEARN MORE ABOUT THIS PROGRAM

ONLINE

Beyond the Back Table, a two-day online course, will help you enhance your negotiation skill by exploring concepts that focus on strategies for improving interpersonal relationships—both external and within organizations—and how they impact the outcome of your negotiations. … LEARN MORE ABOUT THIS PROGRAM

ONLINE

Empower yourself with proven negotiation skills, techniques, and strategies in Negotiation Essentials Online. This course features lessons distilled from PON’s flagship in-person program, Negotiation and Leadership. … LEARN MORE ABOUT THIS PROGRAM

ONLINE

Faculty: Stevenson Carlebach

Through breakout sessions, exercises, role plays, and other hands-on experiences, Carlebach will explain what to do when you encounter resistance. This session will introduce you to the Influence Equation—a simple, high-impact framework that can help you identify and overcome three major factors that fuel resistance in any given negotiation. … Learn More About This Program