collective leadership, Crisis Negotiations

Leadership and Decision-Making: Empowering Better Decisions

| | Leadership Skills

What is the role of leadership in an organization? Contrary to the traditional image of a sole individual steering the ship, leaders have an obligation to empower … Read This Post

med arb

What is Med-Arb?

| | Mediation

When parties find themselves involved in a serious conflict, they often try to avoid the expense and hassle of litigation by turning to one of the two … Read What is Med-Arb?

ladder of inference

The Ladder of Inference: A Resource List

| | Negotiation Skills

The ladder of inference describes how a negotiator, or any decision maker, relies upon her personal knowledge, or observable data, up the ladder of inference to the … Read The Ladder of Inference: A Resource List

benevolent deception

In Negotiation, Is Benevolent Deception Acceptable?

| | Negotiation Skills

Do you behave as honestly as possible in your negotiations? Do you view honesty as a critical attribute in your negotiation counterparts? You probably answered these questions … Read This Post

Crisis communication examples

Crisis Communication Examples: What’s So Funny?

| | Crisis Negotiations

What’s the best way to respond to a public relations crisis? As recent crisis communication examples show, some organizations and individuals opt for humor, hoping some levity … Read Crisis Communication Examples: What’s So Funny?

Mediation

Teach Your Students to Take Their Mediation Skills to the Next Level

| | Teaching Negotiation

Mediation is a critical conflict resolution skill for students in a variety of fields: business, international relations, law, and public policy, to name a few. Once students … Read This Post

10 Hard-Bargaining Tactics to Watch Out for in a Negotiation

| | BATNA

Some negotiators seem to believe that hard-bargaining tactics are the key to success. They resort to threats, extreme demands, and even unethical behavior to try to get … Read This Post

Negotiation preparation checklist

A Negotiation Preparation Checklist

| | Negotiation Skills

Without a doubt, the biggest mistake that negotiators make—and one that many make routinely—is failing to thoroughly prepare. When you haven’t done the necessary analysis and research, … Read A Negotiation Preparation Checklist

power in negotiation

3 Types of Power in Negotiation

| | Negotiation Skills

Social psychologists have described different types of power that exist in society, and negotiators can leverage these types of power in negotiation as well. … Read 3 Types of Power in Negotiation

mediation

Alternative Dispute Resolution (ADR) Training: Mediation Curriculum

| | Mediation

In 2009, we collected many types of curriculum materials from teachers and trainers who attended the Mediation Pedagogy Conference. We received general materials about classes on … Read This Post

Conflict resolution success stories

Conflict Resolution Success Stories: A Surprising Tale from Congress

| | Conflict Resolution

Conflict resolution success stories in the news can be few and far between. Too often, when a dispute arises, parties escalate the conflict through hardball tactics in … Read This Post

trump negotiating style

Trump’s Negotiating Style as President-Elect

| | Dealmaking

Donald J. Trump entered the Oval Office with considerable dealmaking experience in the business world. But his blank slate as an elected official combined with his fluctuating positions … Read Trump’s Negotiating Style as President-Elect