mediation process

The Mediation Process and Dispute Resolution

| | Mediation

As compared with other forms of dispute resolution, mediation can have an informal, improvisational feel. Mediation can include some or all of the following six steps. … Read The Mediation Process and Dispute Resolution

elements of conflict

Elements of Conflict: Diagnose What’s Gone Wrong

| | Conflict Resolution

In the heat of conflict, it can be difficult to think rationally about how you got where you are and how you might make things better. But … Read This Post

how to counter offer

How to Counter Offer Successfully With a Strong Rationale

| | Dealmaking

In negotiation, some justifications are more persuasive than others, research suggests. And learning how to counter offer in the right way can make significant differences in outcomes. … Read This Post

Cognitive Biases

Cognitive Biases in Negotiation and Conflict Resolution – Common Negotiation Mistakes

| | Conflict Resolution

Negotiators planning to engage in conflict resolution in a personal or business disputes should be aware of cognitive biases in negotiation, particularly when your dispute is being … Read This Post

negotiation process

The Negotiation Process in China

| | International Negotiation

With its booming economy and growing international consumer influence, the role of negotiation in international business is more important than ever and negotiation skills appropriate for China … Read The Negotiation Process in China

causes of conflict

Causes of Conflict: When Taboos Create Trouble

| | Conflict Resolution

Among the many causes of conflict, taboo issues that arise in negotiation and other realms can be difficult to address. Here’s how to identify and broach these … Read Causes of Conflict: When Taboos Create Trouble

all-in-one

Check Out the All-In-One Curriculum Packages!

| | Teaching Negotiation

Introducing a new way to go in-depth when teaching the most important negotiation concepts and to measure learning outcomes.
If you are new to teaching negotiation or are … Read Check Out the All-In-One Curriculum Packages!

Daniel Kahneman Showed Negotiators a More Rational Path

| | Negotiation Skills

The late psychologist Daniel Kahneman, with his research partner Amos Tversky, spurred a scientific revolution in economics by pinpointing predictable ways in which intuition impairs our judgment. … Read This Post

improving your negotiation skills

5 Tips for Improving Your Negotiation Skills

| | Negotiation Skills

The prospect of boosting our negotiation skills can be so overwhelming that we often delay taking the necessary steps we can follow to improve, such as taking … Read 5 Tips for Improving Your Negotiation Skills

counteroffer in business negotiation skills

How to Counteroffer in Business Negotiation

| | Dealmaking

Imagine you’ve received a salary offer for a new job that’s less than you’d hoped for, or a client has delivered a “take it or leave it” … Read How to Counteroffer in Business Negotiation

managing cultural differences

Managing Cultural Differences in Negotiation

| | International Negotiation

It’s important to educate yourself about your counterpart’s culture so that you don’t risk offending her or seeming unprepared. At the same time, it would be a … Read Managing Cultural Differences in Negotiation

How to Negotiate a Business Deal

How to Negotiate a Business Deal

| | Business Negotiations

In late 2016 and early 2017, news stories abounded of companies that were having second thoughts about planned mega-mergers. Abbott Laboratories began looking for ways to exit … Read How to Negotiate a Business Deal