About: Katie Shonk

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Katherine Shonk is the editor of the Negotiation Briefings newsletter, a monthly source of negotiation advice for professionals published by the Program on Negotiation at Harvard Law School. She is also a research associate for Harvard Business School and was formerly employed by the Kellogg School of Management at Northwestern University. Shonk received her BS from the University of Illinois at Urbana-Champaign and her MA in creative writing from the University of Texas at Austin. She has published articles in the Harvard Business Review and other management journals. An accomplished fiction writer, Shonk is the author of a novel, Happy Now?, and a short story collection, The Red Passport.

  • Pros and Cons of Email Communication
  • Participative Leadership: What It Can Do for Organizations
  • What is Crisis Management in Negotiation?
  • How to Handle Difficult Customers
  • Dispute Resolution on Facebook: Using a Negotiation Approach to Resolve a Conflict
  • Star Wars Stories: George Lucas and a Strong BATNA, Passed Over
  • The Art of Negotiation: Anger Management at the Bargaining Table
  • Everyday Negotiation Situations: Should You Negotiate Service Fees?
  • Four Ways to Manage Conflict in the Workplace
  • Collaborative Leadership: Managing Constructive Conflict
  • Michael Scott, Negotiation Genius? Lessons from TV Negotiations
  • 6 Bargaining Tips and BATNA Essentials
  • Team Negotiation: Tackle Common Pitfalls
  • In Real-Life Conflict Scenarios, Promote Constructive Dissent
  • 5 Common Negotiation Mistakes and How You Can Avoid Them
  • 5 Good Negotiation Techniques
  • How to Resolve Cultural Conflict: Overcoming Cultural Barriers at the Negotiation Table
  • Negotiation Skills and Strategies: Winning Over Reluctant Counterparts
  • Interest-Based Negotiation: In Mediation, Focus on Your Goals
  • How to Overcome Barriers and Save Your Negotiated Agreement at the Bargaining Table
  • The Difficulty of Achieving a Win-Win Negotiation Outcome
  • When Dealing with Difficult People, Try a Complementary Approach
  • Closing the Deal in Negotiations: 3 Tips for Sequential Dealmaking
  • In Business Negotiations, Eat Before You Negotiate
  • Why Great Negotiators Earn More Money
  • Make the Most of Your Salary Negotiations
  • Power in Negotiations: How to Maximize a Weak BATNA
  • Great Women Leaders Negotiate
  • Win-Win Negotiation Strategies for Rebuilding a Relationship
  • Dispute Resolution for India and Bangladesh
  • A Token Concession: In Negotiation, the Gift that Keeps on Giving
  • What Can Business Negotiators Learn from Principal Agent Theory?
  • Emotion and the Art of Business Negotiations
  • Will You Avoid a Negotiation Impasse?
  • Dealing with Difficult People? Negotiation Lessons from Ronald Reagan
  • How to Have Difficult Conversations During the Holidays and Beyond
  • Learning from Feedback without Losing Your Mind
  • Negotiation Tactics for Bargaining with Difficult People: The Comcast Merger
  • Ethics in Negotiation: Avoid Complicity in Wrongdoing
  • Managing Difficult Negotiations: Lessons from the 2015-2017 Illinois Budget Impasse
  • Closing the Deal in Negotiations: A Gun-Safety Law Clears Congress
  • When Strategies to Resolve Conflict in the Workplace Backfire
  • BATNA Analysis Can Help You Avoid the Agreement Trap
  • Tough Negotiator: Insights on Vladimir Putin from Former U.S. Secretaries of State
  • Leadership Principles: The Importance of Follow-Through
  • When Hard Bargaining Wastes Valuable Time
  • Closing the Deal in Negotiations: Should “Deal” Be a Dirty Word?
  • Business Skills: Make Concessions Strategically in Negotiation
  • Salary Expectations: Calibrating Pay During a Labor Shortage
  • Women in Leadership: Toward More Equitable Negotiations