About: Katie Shonk

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Katie Shonk writes articles on negotiation and dispute resolution for the Program on Negotiation. The former editor of Negotiation Briefings, she is also a research associate at Harvard Business School and the Harvard Kennedy School. Shonk received her BS from the University of Illinois at Urbana-Champaign and her MA in creative writing from the University of Texas at Austin. She has published articles in the Harvard Business Review and other management journals. She is also the author of a novel, Happy Now?, and a short story collection, The Red Passport.

  • Negotiating Change During the Covid-19 Pandemic
  • What is an Arbitration Agreement?
  • How Mediation Can Help Resolve Pro Sports Disputes
  • Managing Difficult Negotiators
  • How to Negotiate Pay in an Interview
  • Learning from Ethical Leadership Failures at Boeing
  • Strategies to Resolve Conflict over Deeply Held Values
  • Communication and Conflict Management: Responding to Tough Questions
  • How to Solve Intercultural Conflict
  • Negotiating a Salary When Compensation Is Public
  • Will You Avoid a Negotiation Impasse?
  • How to Deal with Cultural Differences in Negotiation
  • Leadership and Decision-Making: Empowering Better Decisions
  • AI Negotiation in the News
  • Chatbot Negotiations: What Can AI Do for You?
  • The Winner’s Curse: Will You Be Its Next Victim?
  • Managing Difficult Employees: Listening to Learn
  • Dispute Resolution for India and Bangladesh
  • Value Creation in Negotiation
  • Dealing with Hardball Tactics in Negotiation
  • Taylor Swift’s Negotiation Dream Comes True
  • Persuasion Tactics in Negotiation: Playing Defense
  • AI Mediation: Using AI to Help Mediate Disputes
  • Government Negotiations: The Brittney Griner Case
  • In Conflict Resolution, President Carter Turned Flaws Into Virtues
  • Know Your BATNA: The Power of Information in Negotiation
  • The Mutually Beneficial Agreement Behind the Hit Film Sinners
  • How to Negotiate Mutually Beneficial Noncompete Agreements
  • Managing Difficult Employees, and Those Who Just Seem Difficult
  • How to Deal with Difficult Customers
  • The Anchoring Bias: Consumers, Beware!
  • Former Secretary of State Mike Pompeo Calls for U.S. Global Leadership
  • For Professional Negotiators, Three Is a Magic Number
  • Framing in Negotiation
  • Career Negotiations and the Pay Gap
  • What is Anchoring in Negotiation?
  • Unethical Negotiation Tactics: Are You Prepared for Dirty Tricks?
  • 10 Notable Negotiations of 2021
  • The Two Koreas Practice Conflict Management
  • AI in Negotiation: Seven Lessons
  • When Dealing with Difficult People, Look Inward
  • A Difficult but Well-Fought Negotiation Campaign
  • Negotiating Conflict in Teams
  • How AI Negotiation Bots Can Deepen Classroom Learning
  • Negotiation Skills and Strategies at Work: Negotiating Jewish Identity
  • Interest-Based Negotiation: In Mediation, Focus on Your Goals
  • BATNA Analysis Can Help You Avoid the Agreement Trap
  • Seeking Advice from Others: Framing for Maximum Effect
  • Conflict Resolution in the Ebook Era
  • Try a Contingent Contract if You Can’t Agree on What Will Happen