About: Katie Shonk

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Katie Shonk writes articles on negotiation and dispute resolution for the Program on Negotiation. The former editor of Negotiation Briefings, she is also a research associate at Harvard Business School and the Harvard Kennedy School. Shonk received her BS from the University of Illinois at Urbana-Champaign and her MA in creative writing from the University of Texas at Austin. She has published articles in the Harvard Business Review and other management journals. She is also the author of a novel, Happy Now?, and a short story collection, The Red Passport.

  • Will You Avoid a Negotiation Impasse?
  • How to Handle Difficult Customers
  • 3 Types of Conflict and How to Address Them
  • 5 Win-Win Negotiation Strategies
  • Cross-Cultural Communication in Business Negotiations
  • The Two Koreas Practice Conflict Management
  • Top 10 Negotiation Skills You Must Learn to Succeed
  • What is Anchoring in Negotiation?
  • Causes of Conflict: When Taboos Create Trouble
  • What is Conflict Resolution, and How Does It Work?
  • Negotiation Advice: When to Make the First Offer in Negotiation
  • Negotiation Team Strategy
  • Top 10 Dispute Resolution Skills
  • The Process of Business Negotiation
  • When Dealing with Difficult People, Look Inward
  • Interpersonal Conflict Resolution: Beyond Conflict Avoidance
  • How to Ask for a Salary Increase
  • Moral Leadership: Do Women Negotiate More Ethically than Men?
  • Negotiation Location Contributes to a Troubled Climate Change Summit
  • Major Negotiations in History: In Paris Climate Talks, Planning Was Key
  • Famous Negotiators: Angela Merkel and Vladimir Putin
  • Crisis Communication Examples: What’s So Funny?
  • Take your BATNA to the Next Level
  • Is Cross-Cultural Conflict Resolution Education Collaborative Enough?
  • Everyday Negotiation Situations: Should You Negotiate Service Fees?
  • Dealing with Difficult Clients: Price Negotiations
  • Can AI Mediation Help Bridge Political Divides?
  • Why Negotiations Fail
  • Emotional Intelligence in Negotiation
  • Simplify Multiparty Negotiations with Stakeholder Alignment
  • Learning from Ethical Leadership Failures at Boeing
  • The Winner’s Curse: Will You Be Its Next Victim?
  • When Business Negotiations Fall Flat
  • Negotiation Tools and Techniques: Research Roundup
  • Gender and Negotiation: New Research Findings
  • Should You Negotiate a Job Offer?
  • How Collaborative Leadership Helped Former Competitors Profit
  • A Difficult but Well-Fought Negotiation Campaign
  • Conflicts of Interest: How to Avoid and Manage Them
  • Jeswald Salacuse: A Great Scholar, Leader, and Negotiator
  • Hard Bargaining in Negotiation
  • Power and Negotiation: Advice on First Offers
  • The Winner’s Curse: Avoid This Common Trap in Auctions
  • In Corporate Crisis Management, Don’t Forget Employees
  • Best Negotiation Books: A Negotiation Reading List
  • Strategies to Resolve Conflict: Learning from Star Wars
  • Group Negotiation Challenges and Solutions
  • Star Wars Stories: George Lucas and a Strong BATNA, Passed Over
  • Four Ways to Manage Conflict in the Workplace
  • Collaborative Leadership: Managing Constructive Conflict