Learn how to negotiate like a diplomat, think on your feet like an improv performer, and master job offer negotiation like a professional athlete when you download a copy of our FREE special report, Negotiation Skills: Negotiation Strategies and Negotiation Techniques to Help You Become a Better Negotiator, from the Program on Negotiation at Harvard Law School.


online negotiation

The following items are tagged online negotiation:

Lessons Learned from Teaching Online: Pedagogy in a Pandemic

Posted by & filed under Teaching Negotiation.

The exercises and videos developed for teaching online can also help improve in-person courses. As teachers and trainers around the world are working to transition their courses online and wondering about how their approach to teaching will be altered moving forward, the Teaching Negotiation Resource Center (TNRC) asked some of our experienced online teachers to share … Read More 

How to Negotiate Online

Posted by & filed under Negotiation Skills.

International negotiators are often faced with the problem of how to overcome cultural barriers to communication. When you communicate in person, social norms – including body language, manners, and physical appearance – guide your behavior and ease the process. Here are some tips on how to negotiate online and building a rapport with your counterpart … Read More 

Videoconferencing in Business Negotiation

Posted by & filed under Business Negotiations.

With face-to-face negotiations currently hazardous to our health, businesspeople across the world have switched to Zoom meetings, Skype calls, Google Hangouts, and other forms of videoconferencing. In addition to enabling social distancing, videoconferencing seems at first glance to have all the advantages of in-person meetings. It eliminates the costs of meeting face to face, including … Read More 

Moving Online: Pedagogy in a Pandemic

Posted by & filed under Teaching Negotiation.

While teachers and trainers around the world work to transition their courses into remote formats, we asked some of our experienced online teachers to share their experiences with the Teaching Negotiation Resource Center (TNRC) so as to provide insights to those who might be working to teach online for the first time. Samuel “Mooly” Dinnar is … Read More 

Negotiation Pedagogy in a Pandemic

Posted by & filed under Teaching Negotiation.

How do we adapt learning objectives to online instruction? As the Coronavirus spreads around the world, many universities are moving to a remote learning structure with online classes. This raises a very crucial question for instructors: how do you transition a course designed to be in-person into an online format while ensuring students remain engaged and … Read More 

Check Out Video Highlights from the 2019 Negotiation Pedagogy Conference

Posted by & filed under Teaching Negotiation.

On November 15th, 2019, the Teaching Negotiation Resource Center (TNRC) hosted a conference on excellence and innovation in negotiation pedagogy. Negotiation and dispute resolution teachers and trainers from around the world came to Cambridge to learn about new approaches and share their experiences. Speakers at the conference spotlighted innovative instructional techniques in many diverse fields of … Read More 

Online Negotiation Strategies: Email and Videoconferencing

Posted by & filed under Negotiation Skills.

Online negotiation has become ubiquitous, as it allows us to negotiate across the miles cheaply and quickly. Yet online negotiation creates special challenges. With email, instant messaging, and text messages, negotiators typically lack visual, verbal, and other sensory cues to interpret how their counterpart is feeling. And while videoconferencing—via Skype, Google Hangouts, and so on—adds … Read More 

Need Some Negotiating Help? In the future, ask your phone

Posted by & filed under Negotiation Skills.

Today, many people use “virtual assistants,” such as the iPhone’s Siri or Amazon’s Alexa, to perform simple tasks and provide answers to straightforward questions. So-called chatbots, or bots, grease the wheels of everyday life by giving directions, looking up arcane facts, providing customer service, and much more. The best bots can also carry out lengthy conversations … Read More 

Negotiation research you can use: To curb dishonesty in negotiation, confront “paranoid pessimism”

Posted by & filed under Teaching Negotiation.

Business negotiators often worry about being deceived, and understandably so. The potential for being lied to or swindled can be high in negotiation, given that our counterparts typically have access to information about preferences, alternatives, product quality, and so on, that we lack. Yet research shows that negotiators often behave honestly even when doing so costs them money. Interestingly, … Read More 

Ask A Negotiation Expert: The Promise of Web-Based Negotiation

Posted by & filed under Negotiation Skills.

In this new monthly feature, we ask experts from the Program on Negotiation to share their latest ideas and insights on negotiation. This month, Harvard Business School professor Max H. Bazerman describes how web-based negotiations could increase efficiency and trust in many realms. Negotiation Briefings: In-person negotiations can offer advantages over electronic negotiations—for example, in terms … Read More 

Back up your offer with a strong rationale

Posted by & filed under Dealmaking.

Imagine that you are a café owner who is soliciting quotes for a redesign of your space. One of the interior designers you’ve been talking to is known for being affordable, if not innovative. But the designer’s initial estimate, $20,000, is well over your $16,000 budget for the project and, you believe, excessive. As you … Read More 

In Negotiation, Display Anger with Caution

Posted by & filed under Negotiation Skills.

Virtually all of us experience feelings of anger from time to time during our negotiations. Past research findings reassured business negotiators that their displays of anger could benefit them by conveying toughness and motivating their counterparts to make concessions. But a new research study by professors Hajo Adam of Rice University and Jeanne M. Brett … Read More 

The insincere negotiator: The risks of emotional displays

Posted by & filed under Negotiation Skills.

Anger can carry an advantage in negotiation, past research has shown. When we display anger, our counterparts tend to view us as powerful and intimidating. Consequently, they make more concessions than they would ordinarily and lower their demands. On the flip side, negotiators who appear happy tend to do worse than others. Happiness and contentedness appear … Read More 

Training for Non-Face-to-Face Negotiations

Posted by & filed under Negotiation Skills.

Negotiating by email poses a set of challenges that one doesn’t often encounter in face-to-face negotiations. Without the benefit of seeing your counterpart’s body language, what one person might intend to be a straightforward request the other might perceive to be rude. A legitimate delay responding to an email offer by one party might be construed … Read More 

Former Clearinghouse Customers Speak!

Posted by & filed under Daily, Negotiation Skills, Pedagogy at PON.

In an effort to understand more about how the former PON Clearinghouse does and doesn’t meet its customers’ needs, we interviewed a number of long-time Clearinghouse clients. We asked what teaching materials they found most valuable and for what reasons. We also asked how they found out about the former Clearinghouse and what additional teaching and … Read More