After recently losing an important deal in India, a business negotiator learned that her counterpart felt as if she had been rushing through the talks. The business negotiator thought she was being efficient with their time. In this useful cross-cultural conflict negotiation example, how should this negotiator improve her negotiation skills?
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Learn how to negotiate like a diplomat, think on your feet like an improv performer, and master job offer negotiation like a professional athlete when you download a copy of our FREE special report, Negotiation Skills: Negotiation Strategies and Negotiation Techniques to Help You Become a Better Negotiator, from the Program on Negotiation at Harvard Law School.
cultural negotiation
The following items are tagged cultural negotiation
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Venturing Beyond the ClassroomVolume 2 in the Rethinking Negotiation Teaching Series
This volume presents a cross-section of the new thinking at the midpoint of the Rethinking Negotiation Teaching project. It features 28 chapters authored by scholars reflecting on their participation in Hamline-sponsored international negotiation conference.
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Overcoming Cultural Barriers in Negotiation
Discover how to refine your negotiation skills with this free special report, Negotiation Training: How Harvard Negotiation Exercises, Negotiation Cases and Good Negotiation Coaching Can Make You a Better Negotiator, from Harvard Law School.
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Cross Cultural Communication: Translation and Negotiation
In previous international negotiation articles from cross cultural negotiation case studies, we have focused on how international negotiators can avoid cognitive biases and overcome cultural barriers. But how do negotiators dealing with counterparts that speak another language modify their negotiation techniques to accommodate for the lack of a common language?
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Water on the West Bank
Susan Podziba and Lawrence Susskind
Seven-person, four-issue mediation among three Israeli water authority and regional representatives and three Palestinian water authority and political representatives over plans to drill a new well on the West Bank
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Police Negotiation Techniques from the NYPD Crisis Negotiations Team
Few negotiators can imagine negotiation scenarios more stressful than the kinds of crisis negotiations the New York City Police Department’s Hostage Negotiation Team undertake. But police negotiation techniques employed by the New York City Police Department’s Hostage Negotiations Team (HNT) in high-stakes, high-pressure crisis negotiation situations, outlined in an article from Jeff Thompson and Hugh … Read More
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River Bend
Kelly Davenport with Patrick Field and Lawrence Susskind
Two-team, four-issue negotiation between three members of a Native Canadian band and three representatives of Calgary Central Gas over a planned pipeline through the band’s reservation; includes internal team negotiations as well as external negotiation
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Overcoming Cross-Cultural Barriers to a Negotiated Agreement: Negotiation Ethics and International Negotiations
Cross cultural negotiation examples provide insights into how negotiation techniques change depending on the context in which negotiators find themselves. As Professor Cheryl Rivers of Queensland University of Technology in Brisbane, Australia, points out in a recent negotiation research literature review, seasoned negotiators often hear stories about the unethical behaviors of people of other nationalities.
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Open Lands A Private Planning Negotiation
Patrick Field, Ric Richardson, and John Harrison
Eight-person facilitated negotiation among seven landowners to develop voluntary private land-use plan to provide financial security while preserving open space and agricultural land
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Cross-Cultural Video: Negotiation Examples, Lessons And Advice From PON Faculty
Do you teach negotiation to students from different cultural backgrounds? Are you teaching students how to negotiate in a cross-cultural context? Do you teach a “one world” model of negotiation; or, are there cultural variables that require changes in the basic model of negotiation that you teach?
The Program On Negotiation at Harvard Law School invited … Read More
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Multisumma
Patricia Moore and Hal Movius with Lawrence Susskind
Six-party, four-issue negotiation among representatives of several international aircraft companies over the terms of a potential long-term partnership
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Dispute Resolution for India and Bangladesh
Sometimes in international negotiation, disputes are left to fester for years, even decades, until parties decide there is something to be gained from reaching agreement. In an example of a cross cultural negotiation case study, the nations of Bangladesh and India seized on an opportunity to push the “restart” button on their bumpy relationship by … Read More
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MedLee
Candace Lun and Jeswald W. Salacuse
Two-party, four-issue negotiation between representatives of two companies with different national and corporate cultures regarding a possible joint venture
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Teaching Negotiation Videos – All Downloadable!
Have you been energized by the unique “aha” moment students experience when negotiation videos are used in their class? Us too!
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Managing Groundwater Beneath the Pablo-Burford Border
Lawrence Susskind
Two-team, ten-person, multi-issue, co-chaired negotiation between representatives of two adjacent countries regarding the transboundary management of a severe water shortage crisis
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Teach Your Students Cross-Cultural Negotiation
As our world grows increasingly interconnected, we are more likely to find ourselves negotiating in a cross-cultural context. The diverse makeup of many societies and global nature of business today make cross-cultural negotiation a regular part of life. Also, unfortunately, many major disputes in need of resolution cross ethnic and cultural lines. Furthermore, it is important … Read More
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Flagship Airways
Paddy Moore, Hal Movius and Lawrence Susskind
Six-person, four-issue negotiation between three representatives of an industrial manufacturer and three representatives of its primary client over restructuring of an existing purchase agreement
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The Best Negotiation Exercises, Simulations and Videos
Have you planned your curriculum and purchased your teaching material for next semester? We’re here to help you to find the best negotiation exercises and teaching aids for your negotiation classes.
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Negotiation Exercises to Help Your Students Avoid Cross-Cultural Pitfalls
Avoid cross-cultural misunderstandings with these negotiation exercises
It’s no secret that communication and negotiation etiquette varies widely across cultures. In France, for example, it is rude to talk money over dinner, while in Brazil the American ‘A-OK’ gesture (thumb and forefinger forming a circle) can be a major insult.
The increasingly diverse and global nature of business … Read More
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How to Negotiate in Cross-Cultural Situations
Figuring out how to negotiate in cross-cultural situations can seem like a daunting endeavor, and for good reason. Negotiating across the cultural divide adds an entire dimension to any negotiation, introducing language barriers, differences in body language and dress, and alternative ways of expressing pleasure or displeasure with the elements of a deal. As a … Read More
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International Negotiation Role Playing: Understanding the Theory and Practice of Systemic Peacebuilding
Policymakers, practitioners, and academics have seized on the need for peacebuilding negotiation strategies in international negotiation to be as complex and adaptive as the societies within which they work.
As a result, there are loud calls for “whole of government” or “whole of community” approaches that cross traditional sectoral boundaries. The problem is that these approaches are … Read More
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Case Studies: Examples of Conflict Resolution
Conflict resolution is the process of resolving a dispute or a conflict by meeting at least some of each side’s needs and addressing their interests. Conflict resolution sometimes requires both a power-based and an interest-based approach, such as the simultaneous pursuit of litigation (the use of legal power) and negotiation (attempts to reconcile each party’s … Read More
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Negotiate International Energy Contracts with ENCO
ENCO: Negotiating International Contracts in the Face of Political Instability
Negotiating international contracts can be tricky, and unstable, especially when governments are parties in the negotiation. ENCO is a Texas-based power company that has begun to move aggressively into emerging markets. The Indian government has approached ENCO to build an electrical generating plant to increase the power … Read More
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Culture and Teaching Negotiation: A Presentation by David Fairman
David Fairman—Managing Director of the Consensus Building Institute—recently shared his extensive experience in negotiating with, and teaching negotiation to, a variety of groups from a broad range of cultural backgrounds.
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For Paris Climate Accord, April 22 Marks Moment of Truth
The global climate change accord talks are some of the most interesting negotiations to have taken place in the past year. This article examines the at-the-table issues the negotiators faced with China and other world leaders in attempting to forge a negotiated agreement on climate change.
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Modest Goals Gave Hope to Syria Peace talks
In international negotiations and other complex multiparty negotiations, should you set ambitious goals right from the start or begin with more modest ones?
Aiming high can lead to dramatic payoffs if you succeed, but the difficulty of orchestrating complicated international negotiations can increase the risk of impasse. By contrast, starting with more modest goals may suggest … Read More
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Negotiation Tactics: How Improvisation Can Improve Your Negotiation
When managing cultural differences in international negotiations, improvisation is a key negotiation skills, one that mimics the quick-thinking and improvisational quality of the art of jazz music.
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Articles & Insights
BATNA
- Business Negotiations
- Conflict Resolution
- Crisis Negotiations
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- What is Crisis Management in Negotiation?
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- Crisis Negotiation Skills: The Hostage Negotiator’s Drill
- In This Greece Crisis Negotiation, Tough Conditions May Have Affected the Deal
- Dealing with Difficult People
- Negotiation Strategies: Bernie Sanders’ Pragmatic Approach to Negotiating in the Senate
- Managing Difficult Employees: Listening to Learn
- Dealing with Difficult People and Negotiation: When Should You Give Up the Fight?
- Thoughts from Harvard Business School Faculty Member James Sebenius: A Negotiated Solution to the Government Shutdown
- Ethics in Negotiations: How to Deal with Deception at the Bargaining Table
- Dealmaking
- Claiming Value in Negotiation: Do Extreme Requests Backfire?
- MESO Negotiation: The Benefits of Making Multiple Equivalent Simultaneous Offers in Business Negotiations
- How Does Mediation Work in a Lawsuit?
- Case Study of Business Negotiations and Deal Making: Giving Voice to Negotiators Away from the Bargaining Table
- Six Strategies for Creating Value at the Negotiation Table
- Dispute Resolution
- Negotiation Ethics: How to Navigate Ethical Dilemmas at the Bargaining Table
- Cultural Barriers and Conflict Negotiation Strategies: Apple’s Apology in China
- Diagnose Your Negotiation Techniques and Negotiation Style
- 3 Negotiation Strategies for Conflict Resolution
- What are the Three Basic Types of Dispute Resolution? What to Know About Mediation, Arbitration, and Litigation
- International Negotiation
- Negotiation Analysis: The US, Taliban, and the Bergdahl Exchange
- Cross Cultural Negotiations in International Business: Four Negotiation Tips for Bargaining in China
- How to Overcome Cross Cultural Barriers in Negotiation
- Famous Negotiators: Angela Merkel and Vladimir Putin
- Managing Cultural Differences in Negotiation
- Leadership Skills
- Challenges Facing Women Negotiators
- Negotiation Skills and Bargaining Techniques from Female Executives
- Negotiations, Gender, and Status at the Bargaining Table
- “Getting to Yes” Author Bill Ury on the Government Shutdown
- Leadership Skills in Negotiation: How to Negotiate Equity Incentives with Senior Management
- Mediation
- Alternative Dispute Resolution: Values-Based Role Play Simulations for Improving Mediation Skills
- Arbitration vs Mediation: The Definition of Mediation as a Problem Solving Process
- Negotiations and Logrolling: Discover Opportunities to Generate Mutual Gains
- What is Med-Arb?
- What Makes a Good Mediator?
- Negotiation Skills
- Negotiation Training
- Salary Negotiations
- Teaching Negotiation
- Win-Win Negotiations
- Win-Win Negotiation Skills: Motivate Good Behavior in the #MeToo Era
- 5 Win-Win Negotiation Strategies
- Google’s Negotiations with Groupon: How Business Negotiators Can Maximize Value Claiming When Engaging in Integrative Negotiations
- Win Win Negotiation: Managing Your Counterpart’s Satisfaction
- 4 Negotiation Tactics Robert Kraft Used to End the NFL Lockout