In many negotiations, both parties are aware of what their interests are, and are willing to engage in a give-and-take process with the other party to come to agreement.
… Read More 
Discover how to collaborate, negotiate, and bargain with even the most combative opponents with, Dealing with Difficult People, a FREE special report from the Program on Negotiation at Harvard Law School.
managing difficult conversations
The following items are tagged managing difficult conversations:
Negotiation Strategies: Bernie Sanders’ Pragmatic Approach to Negotiating in the Senate
When dealing with difficult people, we tend to expect them to be rigid negotiators who will walk away if they don’t get everything they want. But a gruff demeanor may not necessarily translate into a hard-nosed negotiating style.
… Read More
How to Remain Detached Yet Fully Engaged in Negotiations: Tips for Business Negotiators
“The test of a first-rate intelligence is the ability to hold two opposed ideas in the mind at the same time,” F. Scott Fitzgerald observed, “and still retain the ability to function.”
… Read More
Spring 2020 HARVARD NEGOTIATION MASTER CLASS
2019 & 2020 Programs
Summer Programs
Contact us: Call 1-800-391-8629 (outside the US: +1-301-528-2676) between 9 a.m. and 5 p.m. ET any business day or email hni@law.harvard.edu
Articles & Insights
BATNA
- Business Negotiations
- Conflict Resolution
- Crisis Negotiations
- Crisis Negotiation Skills: The Hostage Negotiator’s Drill
- Hostage Negotiation Techniques for Business Negotiators
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- What is Crisis Management in Negotiation?
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Dealing with Difficult People
- Dealmaking
- Negotiation Techniques: How to Predict a Negotiator’s Decisions
- Negotiation Skills in Business Communication – Use Chaos to Your Advantage at the Bargaining Table
- Deal-Making Negotiation Strategies: Short on Cash? Try Bartering
- How Does Mediation Work in a Lawsuit?
- Try a Contingent Contract if You Can’t Agree on What Will Happen
- Dispute Resolution
- The Right Way to Regulate Emotion in Negotiation
- 3 Negotiation Strategies for Conflict Resolution
- Win Win Negotiation Example – Change the Name of the Game
- What are the Three Basic Types of Dispute Resolution? What to Know About Mediation, Arbitration, and Litigation
- Patience is a Winning Negotiation Skill for Getting What You Want at the Negotiation Table
- International Negotiation
- Leadership Skills
- Body Language in the Negotiation Process and the Impact of Gender at the Bargaining Table
- How to Negotiate in Cross-Cultural Situations
- Pope Francis and the Benefits of Servant Leadership in Negotiations
- Negotiations, Gender, and Status at the Bargaining Table
- Negotiation Skills and Bargaining Techniques from Female Executives
- Mediation
- When Michael Bloomberg and NYC Teachers Both Lost
- Undecided on Your Dispute Resolution Process? Combine Mediation and Arbitration, Known as Med-Arb
- How Mediation Can Help Resolve Pro Sports Disputes
- Mediation Checklist: What to Know When Hiring Mediators
- Definition of Mediation and the Mediation Process: The Impact of Lawyers on Alternative Dispute Resolution (ADR)
- Negotiation Skills
- Body Language in Negotiation: How Facial Expressions Impact a Negotiation
- Metaphorical Negotiation and Defining Negotiation Skills
- In Preparation for Negotiation, Choose the Right Process
- 5 Common Negotiation Mistakes and How You Can Avoid Them
- Negotiation Strategies: Seek Advice from Others When Negotiating
- Negotiation Training
- Salary Negotiations
- Teaching Negotiation
- Negotiation Pedagogy Conference 2019: Register Now!
- NEW! International Investor-State Arbitration Video Course
- Teach Your Students Value Distribution with a Simulation on Solar Power
- Powerful Conflict Resolution Games to Help You Teach Negotiation
- How Negotiation Role-Play Simulations Can Help You Resolve Environmental Disputes
- Win-Win Negotiations