Negotiating over email has its own unique challenges and opportunities. For example, people often assume that the emails they have sent are read immediately and so experience anxiety when there isn’t a prompt response, failing to account for reasonable delays. On the other hand, email negotiations also provide a permanent record of what is discussed … Read More 
Discover how to collaborate, negotiate, and bargain with even the most combative opponents with, Dealing with Difficult People, a FREE special report from the Program on Negotiation at Harvard Law School.
how to have difficult conversations
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Fall 2021 HARVARD NEGOTIATION MASTER CLASS
2021 Programs
Articles & Insights
BATNA
- Business Negotiations
- Taking the Plunge: How a Controversial Business Partnership Agreement was Born
- Emotion and the Art of Business Negotiations
- How to Mitigate Stress at the Bargaining Table
- Using Effective Group Leadership to Bring a Multiparty Agreement Back from the Brink
- Negotiation in Business: Starbucks and Kraft’s Coffee Conflict
- Conflict Resolution
- Using Conflict Resolution Skills: Trying to Forgive and Move Forward
- Dealing with Difficult People? Negotiation Lessons from Ronald Reagan
- Do Attitudes in Negotiation Influence Results?
- Learning from Feedback without Losing Your Mind
- Tough Topics in Negotiation: Negotiating a Non-Compete Agreement with Employers
- Crisis Negotiations
- Dealing with Difficult People
- How to Handle Difficult Customers
- Negotiation Tactics for Bargaining with Difficult People: The Comcast Merger
- Ethics in Negotiations: How to Deal with Deception at the Bargaining Table
- Managing Difficult Conversations: Achieving Objectives with Backmapping Negotiation Strategies
- When Dealing with Difficult People, Try a Complementary Approach
- Dealmaking
- Dispute Resolution
- International Negotiation
- Cross Cultural Negotiations in International Business: Four Negotiation Tips for Bargaining in China
- Famous Negotiators: Tony Blair’s 10 Principles to Guide Diplomats in International Conflict Resolution
- International Negotiations and Agenda Setting: Controlling the Flow of the Negotiation Process
- Famous Negotiators: Angela Merkel and Vladimir Putin
- Overcoming Cultural Barriers in Negotiations and the Importance of Communication in International Business Deals
- Leadership Skills
- Servant Leadership and Warren Buffett’s Giving Pledge
- How an Authoritarian Leadership Style Blocks Effective Negotiation
- Negotiations, Gender, and Status at the Bargaining Table
- Women in Leadership: Toward More Equitable Negotiations
- Dear Negotiation Coach: Do Leading Negotiation Experts Practice What they Preach?
- Mediation
- Negotiation Skills
- Negotiation Training
- Salary Negotiations
- Teaching Negotiation
- New Simulation on Negotiating the Future of Dams
- Teaching Mediation: Exercises to Help Students Acquire Mediation Skills
- Redevelopment Negotiation: The Challenges of Rebuilding the World Trade Center
- Power Asymmetry and the Principal Agent Problem
- Learn from the Best with the Great Negotiator Case Studies
- Win-Win Negotiations