What do you do when you believe you’ve been wronged, the offending party won’t talk to you, and you have no legal recourse? Would you look for new paths for communication and conflict resolution? Or would you go public? That’s what the world-renowned art museum the Uffizi Gallery in Florence, Italy, did in January 2019 to … Read More
When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.
communication and conflict resolution
The following items are tagged communication and conflict resolution:
Conflict Resolution and Opportunities for Mutual Gains in Negotiation
Poor communication explains many of our negotiation mistakes, write Roger Fisher, William Ury, and Bruce Patton in Getting to Yes, their landmark book. Here are four negotiation skills tips adapted from Susan Hackley’s May 2005 article “Can You Break the Cycle of Bad Communication?,” first published in Negotiation. … Read More
Robert Bordone and HNMCP featured in the HLS Bulletin
“Uncommon Loss: Common Bond,” published in the Harvard Law School Bulletin discusses Project Common Bond, which was started by two former Harvard Negotiation and Mediation Clinical Program students working with Professor Robert Bordone and clinic associate, Toby Berkman. “For teens… from around the globe with family members killed or seriously injured in acts of violence, … Read More