Business Negotiations

Effective business negotiation is a core leadership and management skill. This is the ability to negotiate effectively in a wide range of business contexts, including dealmaking, employment discussions, corporate team building, labor/management talks, contracts, handling disputes, employee compensation, business acquisitions, vendor pricing and sales, real estate leases, and the fulfillment of contract obligations. Business negotiation is critical to be creative in any negotiation in a business setting. Business negotiation strategies include breaking the problem into smaller parts, considering unusual deal terms, and having your side brainstorm new ideas.

Leveraging the contrast effect is also a powerful tool in negotiations. You might ask for more than you realistically expect, accept rejection, and then shade your offer downward. Your counterpart is likely to find a reasonable offer even more appealing after rejecting an offer that’s out of the question. Additionally, offering several equivalent offers that aim higher than your counterpart is likely to accept will elicit reactions that can help you frame a subsequent set that, thanks in part to the contrast effect, are more likely to hit the mark.

Building a team is critical to negotiations in business. To prevent conflicts among diverse, strong-minded team members from overshadowing group goals, negotiation teams should spend at least twice as much time preparing for upcoming talks as they expect to spend at the table. Because the other side will be ready and willing to exploit any chinks in your team’s armor, it’s important to hash out your differences in advance.

Other business negotiation tips include curbing overconfidence, creating value in the negotiation, establishing a powerful BATNA, effective use of emotions at the bargaining table, caucusing, delineating your zone of possible agreement, and other skills geared toward an integrative bargaining outcome rather than a distributive, or haggling, bargaining outcome.

In addition, considering the ethical and legal repercussions of a deal to insure that it is a true win-win is the hallmark of every experienced business negotiator.

Articles include many business negotiation examples, and explore concepts such as creative dealmaking, renegotiating unfavorable deals, seeking advice from a negotiation opponent, identifying a solid BATNA and crafting draft agreements.

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Mutually Beneficial Agreements: Tips for Creating Deals that Last

Katie Shonk   •  10/05/2020   •  Filed in Business Negotiations

mutually beneficial

David Schwimmer, the actor who played Ross on the hit television comedy Friends, famously convinced the show’s five other leads in the early years of its run to negotiate their contracts with NBC as a team. The “mini union” formed by the actors ultimately helped them negotiate an unprecedented $1 million each per episode during … Learn More About This Program

Negotiation Update: Not playing at a theater near you?

PON Staff   •  09/30/2020   •  Filed in Business Negotiations

Long before the Covid-19 pandemic, people increasingly were staying home to watch movies on streaming services such as Netflix rather than heading out to the local multiplex. Film studios and other content providers were eager to capitalize on the trend by shortening the traditional “three-month theatrical window”— the exclusive period of time that theater companies … Learn More About This Program

Ask a Negotiation Expert: Better Calibrate Your Confidence

PON Staff   •  08/03/2020   •  Filed in Business Negotiations

Our decisions in negotiation depend greatly on our predictions about how the future will unfold. But, as has never been more apparent than in 2020, the future has a way of surprising us. In his new book Perfectly Confident: How to Calibrate Your Decisions Wisely (Harper Business, 2020), University of California, Berkeley professor Don Moore … Learn More About This Program

Stronger together: Achieving goals through negotiation and nonviolent action

PON Staff   •  08/03/2020   •  Filed in Business Negotiations

Black Lives Matter

Since 2013, the Black Lives Matter (BLM) movement has been organizing nonviolent action to defund police forces and invest in Black communities. For years, many Americans—particular White Americans—viewed BLM as a radical fringe group. That swiftly changed in May. Horrified by a bystander’s video of the death of George Floyd, millions of people worldwide have … Learn More About This Program

Negotiation In The News: The NBA’s Roller-Coaster Disney Deal

PON Staff   •  08/03/2020   •  Filed in Business Negotiations

Wide World of Sports

As a model of how negotiators can make lemonade out of lemons amid the global pandemic, the agreement
between the National Basketball Association (NBA) and the National Basketball Players Association (NBPA) to wrap up their disrupted 2019–20 season appeared to stand out as a nearly textbook case. The two sides reached a deal in early June … Learn More About This Program

Why diversity efforts fail—and how your organization can do better

PON Staff   •  08/03/2020   •  Filed in Business Negotiations

The death of George Floyd beneath the knee of a White Minneapolis police officer provoked many Americans to protest police brutality and racial injustice for the first time. Floyd’s killing has also prompted U.S. organizations, most of which are led by Whites, to reckon with the fact that they have failed to create workplaces where … Learn More About This Program

Negotiation In The News: Dissolution of a Deal

PON Staff   •  06/30/2020   •  Filed in Business Negotiations

Store with closing sign

One of the biggest negotiation stories of the Covid-19 era is how many deals are collapsing. As we described in last month’s issue, lots of agreements that made perfect sense just a few months ago have become inadvisable or impossible to carry out. Here’s how one troubled acquisition unfolded recently.
A change in fortune
Corporate buyout firm Sycamore … Read Negotiation In The News: Dissolution of a Deal

In Times of Crisis, Collaboration Must Come First

PON Staff   •  05/31/2020   •  Filed in Business Negotiations

Sold Out Sign on Facemasks Sanitizer

In the best of times, negotiators thrive by striking a careful balance between cooperation and competition. Collaborating with our counterparts to create new sources of value, and then trying to claim a fair share of that value for our side, is typically a recipe for success.

In the worst of times, working with other parties to create … Read In Times of Crisis, Collaboration Must Come First

Contract Renegotiation in a Time of Crisis

Katie Shonk   •  04/27/2020   •  Filed in Business Negotiations

contract renegotiation

The COVID-19 pandemic has left many of us negotiating circumstances we never envisioned just months ago, from health crises to lost jobs to plummeting sales. Businesses of all sizes, in particular, are faced with the difficult task of contract renegotiation as a result of parties’ inability to meet current deal terms.

Unfortunately, contract renegotiation is much … Read Contract Renegotiation in a Time of Crisis

Videoconferencing in Business Negotiation

Katie Shonk   •  04/06/2020   •  Filed in Business Negotiations

videoconferencing

With face-to-face negotiations currently hazardous to our health, businesspeople across the world have switched to Zoom meetings, Skype calls, Google Hangouts, and other forms of videoconferencing. In addition to enabling social distancing, videoconferencing seems at first glance to have all the advantages of in-person meetings. It eliminates the costs of meeting face to face, including … Read Videoconferencing in Business Negotiation

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