As compared with other forms of dispute resolution, mediation can have an informal, improvisational feel. Mediation can include some or all of the following six steps.
… Read The Mediation Process and Dispute Resolution 
forms of dispute resolution
The following items are tagged forms of dispute resolution:
Dispute Resolution Case Study: Conflict on the High Seas
Posted by PON Staff & filed under Dispute Resolution.
Conflicts over scarce resources are notoriously difficult to resolve. In dispute resolution, long-term thinking can help parties recognize their common goals, a case study from Europe suggests.
… Read More 
Make the Most of Mediation in Negotiations and Dispute Resolution
What at first seemed like a minor misunderstanding has spiraled out of control. A Chicago-based printing company hired your Chicago-based IT consulting firm to train its staff to use its new computer system.
… Read More 
For Kesha, Support of Peers Could Bring Settlement Leverage
Posted by Katie Shonk & filed under Dispute Resolution.
Business negotiators are typically advised to keep their dealmaking and dispute resolution efforts private. Complaining about an adversary’s negotiation and conflict resolution strategies to the press or on social media can escalate disputes and increase the likelihood of impasse.
Yet when a negotiation becomes so contentious that it requires formal dispute resolution, such as a lawsuit, … Read More 
How Does Mediation Work?
How does mediation work in practice? As compared with other forms of dispute resolution, mediation can have an informal, improvisational feel. Mediation can include some or all of the following six steps, writes Kimberlee K. Kovach in The Handbook of Dispute Resolution (Jossey-Bass, 2005):
1. Planning. Before mediation begins, the mediator helps the parties decide where … Read How Does Mediation Work? 
Negotiation and Leadership
NEGOTIATION MASTER CLASS
- Download Program Guide:
December 2026 - Register Online:
December 2026
April 2027 - Learn More about Harvard Negotiation Master Class
Negotiation Essentials Online
- Download Program Guide:
January 2027
March 2027 - Register Online:
January 2027
March 2027 - Learn More about Negotiation Essentials Online
Select Your Free Special Report
- Negotiation Master Class Spring 2027 Program Guide
- Managing Complex Negotiations Spring 2027 Program Guide
- Negotiation Essentials Online (NEO) Spring 2027 Program Guide
- Negotiation Essentials Online (NEO) Fall 2026 Program Guide
- Negotiation Master Class Fall 2026 Program Guide
- Negotiation and Leadership Program Guide
Teaching Negotiation Resource Center
Preparing for Negotiation
Understanding how to arrange the meeting space is a key aspect of preparing for negotiation. In this video, Professor Guhan Subramanian discusses a real world example of how seating arrangements can influence a negotiator’s success. This discussion was held at the 3 day executive education workshop for senior executives at the Program on Negotiation at Harvard Law School.
Guhan Subramanian is the Professor of Law and Business at the Harvard Law School and Professor of Business Law at the Harvard Business School.
Articles & Insights

BATNA

Business Negotiations

Conflict Resolution

Crisis Negotiations
- How to Gain Leverage with Stronger Parties in Negotiation
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Crisis Negotiation Lessons: The U.S.-Russia Prisoner Swap
- Crisis Negotiation Skills: The Hostage Negotiator’s Drill

Dealing with Difficult People

Dealmaking

Dispute Resolution

International Negotiation
- Diplomatic Negotiations: The Surprising Benefits of Conflict and Teamwork at the Negotiation Table
- Overcoming Cultural Barriers in Negotiations and the Importance of Communication in International Business Deals
- The Multi-Door Courthouse: How Alternative Dispute Resolution Expands Access to Justice
- International Negotiations and Agenda Setting: Controlling the Flow of the Negotiation Process
- In Cross-Cultural Negotiations, Improve Your Awareness

Leadership Skills

Mediation

Negotiation Skills
- Use Integrative Negotiation Strategies to Create Value at the Bargaining Table
- Top 10 Negotiation Skills You Must Learn to Succeed
- Identify Your Negotiation Style: Advanced Negotiation Strategies and Concepts
- Communication in Negotiation: Should Your Meeting Be an Email?
- Reading Body Language in Negotiation

Negotiation Training

Salary Negotiations

Teaching Negotiation

Win-Win Negotiations
Negotiation and Leadership
NEGOTIATION MASTER CLASS
- Download Program Guide:
December 2026 - Register Online:
December 2026
April 2027 - Learn More about Harvard Negotiation Master Class
Negotiation Essentials Online
- Download Program Guide:
January 2027
March 2027 - Register Online:
January 2027
March 2027 - Learn More about Negotiation Essentials Online
Beyond the Back Table: Working with People and Organizations to Get to Yes
- Download Program Guide:
February 2025 - Register Online:
February 2025 - Learn More about Beyond the Back Table
Select Your Free Special Report
- Negotiation Master Class Spring 2027 Program Guide
- Managing Complex Negotiations Spring 2027 Program Guide
- Negotiation Essentials Online (NEO) Spring 2027 Program Guide
- Negotiation Essentials Online (NEO) Fall 2026 Program Guide
- Negotiation Master Class Fall 2026 Program Guide
- Negotiation and Leadership Program Guide
Teaching Negotiation Resource Center
Preparing for Negotiation
Understanding how to arrange the meeting space is a key aspect of preparing for negotiation. In this video, Professor Guhan Subramanian discusses a real world example of how seating arrangements can influence a negotiator’s success. This discussion was held at the 3 day executive education workshop for senior executives at the Program on Negotiation at Harvard Law School.
Guhan Subramanian is the Professor of Law and Business at the Harvard Law School and Professor of Business Law at the Harvard Business School.
Articles & Insights

BATNA

Business Negotiations

Conflict Resolution

Crisis Negotiations
- How to Gain Leverage with Stronger Parties in Negotiation
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Crisis Negotiation Lessons: The U.S.-Russia Prisoner Swap
- Crisis Negotiation Skills: The Hostage Negotiator’s Drill

Dealing with Difficult People

Dealmaking

Dispute Resolution

International Negotiation
- Diplomatic Negotiations: The Surprising Benefits of Conflict and Teamwork at the Negotiation Table
- Overcoming Cultural Barriers in Negotiations and the Importance of Communication in International Business Deals
- The Multi-Door Courthouse: How Alternative Dispute Resolution Expands Access to Justice
- International Negotiations and Agenda Setting: Controlling the Flow of the Negotiation Process
- In Cross-Cultural Negotiations, Improve Your Awareness

Leadership Skills

Mediation

Negotiation Skills
- Use Integrative Negotiation Strategies to Create Value at the Bargaining Table
- Top 10 Negotiation Skills You Must Learn to Succeed
- Identify Your Negotiation Style: Advanced Negotiation Strategies and Concepts
- Communication in Negotiation: Should Your Meeting Be an Email?
- Reading Body Language in Negotiation

Negotiation Training

Salary Negotiations

Teaching Negotiation

Win-Win Negotiations




