About: Katie Shonk

Alternative Text

Katie Shonk writes articles on negotiation and dispute resolution for the Program on Negotiation. The former editor of Negotiation Briefings, she is also a research associate at Harvard Business School and the Harvard Kennedy School. Shonk received her BS from the University of Illinois at Urbana-Champaign and her MA in creative writing from the University of Texas at Austin. She has published articles in the Harvard Business Review and other management journals. She is also the author of a novel, Happy Now?, and a short story collection, The Red Passport.

  • Conflict Resolution Success Stories: A Surprising Tale from Congress
  • Crisis Communication Examples: What’s So Funny?
  • Charismatic Leadership: Weighing the Pros and Cons
  • Cultural Barriers and Conflict Negotiation Strategies: Apple’s Apology in China
  • Finding Mutual Gains In “Non-Negotiation”
  • The Anchoring Bias in Negotiation: Get Ahead with a “Range Offer”
  • Principled Negotiation: Focus on Interests to Create Value
  • What is a Win-Win Negotiation?
  • Contract Negotiation Skills: Setting Yourself Up for Success
  • How to Negotiate Pay in an Interview
  • Advantages and Disadvantages of Leadership Styles: Uncovering Bias and Generating Mutual Gains
  • What is Negotiation?
  • Negotiation in Business: Starbucks and Kraft’s Coffee Conflict
  • Top 10 Dispute Resolution Skills
  • How to Negotiate Salary: 3 Winning Strategies
  • How to Negotiate in Good Faith
  • Mandated Mediation: What to Expect
  • How to Find the ZOPA in Business Negotiations
  • Emotional Intelligence in Negotiation
  • How to Ask for a Salary Increase
  • What is Crisis Management in Negotiation?
  • Negotiation Case Studies: The Bangladesh Factory-Safety Agreements
  • Everyday Negotiation Situations: Should You Negotiate Service Fees?
  • Types of Mediation: Choose the Type Best Suited to Your Conflict
  • Women and Negotiation: Narrowing the Gender Gap in Negotiation
  • Conflict-Management Styles: Pitfalls and Best Practices
  • Conflict Styles and Bargaining Styles
  • Price Anchoring 101
  • The Importance of Negotiation in Business and Your Career
  • Collaborative Negotiation Examples: Tenants and Landlords
  • Negotiation Examples: How Crisis Negotiators Use Text Messaging
  • The Contingency Theory of Leadership: A Focus on Fit
  • Lessons Learned from Cultural Conflicts in the Covid-19 Era
  • Learning from Feedback without Losing Your Mind
  • How to Handle Conflict in Teams: Lessons from Scientific Collaborations
  • Six Guidelines for “Getting to Yes”
  • What Is Distributive Negotiation?
  • Positional Bargaining Pitfalls
  • What Are Circular Deals?
  • Managing a Multiparty Negotiation
  • How to Create Win-Win Situations
  • Dispute Resolution on Facebook: Using a Negotiation Approach to Resolve a Conflict
  • The Trait Theory of Leadership
  • Gender and Negotiation: New Research Findings
  • Types of Conflict in Negotiation
  • 3 Types of Conflict and How to Address Them
  • How an Authoritarian Leadership Style Blocks Effective Negotiation
  • Renegotiate Salary to Your Advantage
  • Dealing with Difficult Clients: Price Negotiations
  • For NFL Players, a Win-Win Negotiation Contract Only in Retrospect?