Organizations have long recognized the value of hiring professional mediators to help resolve disputes. More and more, managers have begun to also see value in securing mediation training for themselves and their employees. Although there are times when the services of an unbiased, professional mediator are needed, there may also be instances in which employees … Read More 
mediating disputes
The following items are tagged mediating disputes:
Mediating Disputes
In this popular program, you will acquire the practical skills and techniques for facilitating negotiations between disputing parties. From family and employment matters to public policy and business disagreements, you will discover effective ways to settle differences and mediate disputes across a variety of contexts.
This program will provide you with core mediation skills and training … Read More
Mediation Techniques – Resolve Disputes and Manage Conflict with These Mediation Skills
If you manage people, disputes will show up at your door. The marketing VP protests that the budget cap you and your new finance VP proposed is hindering a research initiative you supported.
… Read More
Advanced Negotiation Techniques: Online Dispute Resolution
Amid the Covid-19 pandemic, negotiators are increasingly making deals and resolving disputes online. But a trend toward online dispute resolution (ODR) was already in the making before we all began to quarantine. On July 15, experts discussed how technology can help us effectively and efficiently resolve disputes in a roundtable discussion, “AI Agents Negotiating Deals … Read More
Spring 2022 Programs
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NOVEMBER 2022 HARVARD NEGOTIATION MASTER CLASS
Articles & Insights
BATNA
- Business Negotiations
- Conflict Resolution
- Crisis Negotiations
- Dealing with Difficult People
- Negotiating with the Enemy
- How to Handle Difficult Customers
- Negotiation Tactics for Bargaining with Difficult People: The Comcast Merger
- Ethics in Negotiations: How to Deal with Deception at the Bargaining Table
- Managing Difficult Conversations: Achieving Objectives with Backmapping Negotiation Strategies
- Dealmaking
- Dispute Resolution
- International Negotiation
- Cross Cultural Negotiations in International Business: Four Negotiation Tips for Bargaining in China
- Famous Negotiators: Tony Blair’s 10 Principles to Guide Diplomats in International Conflict Resolution
- International Negotiations and Agenda Setting: Controlling the Flow of the Negotiation Process
- Famous Negotiators: Angela Merkel and Vladimir Putin
- Overcoming Cultural Barriers in Negotiations and the Importance of Communication in International Business Deals
- Leadership Skills
- Mediation
- When Lose-Lose is the Best Alternative to a Negotiated Agreement (BATNA)
- What Makes a Good Mediator?
- Mediation Training: What Can You Expect?
- Dear Negotiation Coach: Can External Advisers Hinder a Problem Solving Approach?
- Arbitration vs Mediation: The Definition of Mediation as a Problem Solving Process
- Negotiation Skills
- Dear Negotiation Coach: Is There a Negotiating Strategy That Will Make Ideas Resonate?
- Building Coalitions: Apple and the Art of Persuasion
- Negotiation Research Examines Ethics in Negotiating
- Dear Negotiation Coach: Moving From “Should” to “Could” in Difficult Ethical Situations
- 5 Common Negotiation Mistakes and How You Can Avoid Them
- Negotiation Training
- Best Negotiation Books: A Negotiation Reading List
- Use a Negotiation Preparation Worksheet for Continuous Improvement
- The Importance of a Relationship in Negotiation
- Ethics and Negotiation: 5 Principles of Negotiation to Boost Your Bargaining Skills in Business Situations
- 10 Negotiation Training Skills Every Organization Needs
- Salary Negotiations
- Teaching Negotiation
- Teaching with Multi-Round Simulations: Balancing Internal and External Negotiations
- Teaching the Fundamentals: The Best Introductory Negotiation Role Play Simulations
- Planning Your Syllabus for Next Semester? Check Out the Brief Course Outlines from the TNRC
- Teaching Critical Leadership Skills
- Sally Soprano All-In-One Curriculum Package is Now Available!
- Win-Win Negotiations