The choice: arbitration vs. mediation. You’re not sure which of two common dispute resolution processes, mediation or arbitration, to use to resolve your conflict. Mediation is appealing because it would allow you to reach a collaborative settlement, but you’re worried it could end in impasse. You know that arbitration would wrap up your dispute resolution … Read More 
conflict mediation
Mediation process for the resolving a dispute or a conflict permanently, by providing each sides’ needs, and adequately addressing their interests so that they are satisfied with the outcome.
The following items are tagged conflict mediation:
Capture the Best of Mediation and Arbitration
The problem: You’re not sure which of the two most common dispute-resolution processes, mediation or arbitration, to use to resolve your conflict. Mediation is appealing because it would allow you to reach a collaborative settlement, but you’re worried it could end in impasse. You know that arbitration would wrap up your dispute conclusively, but it … Read Capture the Best of Mediation and Arbitration 
“Making Conflict Work”: A Book Talk with Dr. Peter Coleman
The Program on Negotiation at Harvard Law School is pleased to present: Making Conflict Work: Harnessing the Power of Disagreement with Dr. Peter Coleman
Thursday, April 9
12:00 – 1:15 PM
Hauser 102
Harvard Law School Campus
Free and open to the public.
About the book:
Work conflict is risky. It can go bad and poison employee health, work relationships and organizational climates, or … Read More 
Negotiation and Leadership
- Download Program Guide:
Fall 2026 - Register Online:
Fall 2026 - Learn More about Negotiation and Leadership
NEGOTIATION MASTER CLASS
- Download Program Guide:
December 2026 - Register Online:
December 2026 - Learn More about Harvard Negotiation Master Class
Negotiation Essentials Online
- Download Program Guide:
September 2026 - Register Online:
September 2026 - Learn More about Negotiation Essentials Online
Teaching Negotiation Resource Center
Preparing for Negotiation
Understanding how to arrange the meeting space is a key aspect of preparing for negotiation. In this video, Professor Guhan Subramanian discusses a real world example of how seating arrangements can influence a negotiator’s success. This discussion was held at the 3 day executive education workshop for senior executives at the Program on Negotiation at Harvard Law School.
Guhan Subramanian is the Professor of Law and Business at the Harvard Law School and Professor of Business Law at the Harvard Business School.
Articles & Insights

BATNA

Business Negotiations
- Art Buchwald, Paramount Pictures, and the Cost of Litigation Instead of Negotiation
- Top Negotiation Case Studies in Business: Apple and Dispute Resolution in the Courts
- Negotiation Advice for Buying a Car: Tips for Improving Your Negotiating Position
- Meet Your Salary Expectations
- M&A Negotiation Strategy: How Iger and Lucas Launched Star Wars into a New Era

Conflict Resolution

Crisis Negotiations
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Crisis Negotiation Lessons: The U.S.-Russia Prisoner Swap
- Crisis Negotiation Skills: The Hostage Negotiator’s Drill
- What is Crisis Management in Negotiation?

Dealing with Difficult People

Dealmaking

Dispute Resolution

International Negotiation
- Cross Cultural Negotiations in International Business: Four Negotiation Tips for Bargaining in China
- Famous Negotiators: Tony Blair’s 10 Principles to Guide Diplomats in International Conflict Resolution
- How to Overcome Cultural Barriers in Communication – Cultural Approximations of Time and the Impact on Negotiations
- Top 10 International Business Negotiation Case Studies
- Negotiation Case Studies: The Bangladesh Factory-Safety Agreements

Leadership Skills

Mediation

Negotiation Skills

Negotiation Training
- Cole Cannon Esq. Shares His Negotiation and Leadership Experience
- Gender and Negotiation: New Research Findings
- Robert McKersie: An Enduring Negotiation Legacy
- Collaborative Negotiation Examples: Tenants and Landlords
- Ethics and Negotiation: 5 Principles of Negotiation to Boost Your Bargaining Skills in Business Situations

Salary Negotiations

Teaching Negotiation

Win-Win Negotiations
- How to Create Win-Win Agreements in Business Negotiation
- Win-Lose Negotiation Examples
- Streaming Toward Win-Win Negotiation: Spotify Upgrades Its Negotiating Strategy
- Win-Win Negotiation: How to Keep Your Bargaining Partner Satisfied
- Dear Negotiation Coach: What is the Secret to Negotiating with Kids Successfully?
Negotiation and Leadership
- Download Program Guide:
Fall 2026 - Register Online:
Fall 2026 - Learn More about Negotiation and Leadership
NEGOTIATION MASTER CLASS
- Download Program Guide:
December 2026 - Register Online:
December 2026 - Learn More about Harvard Negotiation Master Class
Negotiation Essentials Online
- Download Program Guide:
September 2026 - Register Online:
September 2026 - Learn More about Negotiation Essentials Online
Beyond the Back Table: Working with People and Organizations to Get to Yes
- Download Program Guide:
February 2025 - Register Online:
February 2025 - Learn More about Beyond the Back Table
Teaching Negotiation Resource Center
Preparing for Negotiation
Understanding how to arrange the meeting space is a key aspect of preparing for negotiation. In this video, Professor Guhan Subramanian discusses a real world example of how seating arrangements can influence a negotiator’s success. This discussion was held at the 3 day executive education workshop for senior executives at the Program on Negotiation at Harvard Law School.
Guhan Subramanian is the Professor of Law and Business at the Harvard Law School and Professor of Business Law at the Harvard Business School.
Articles & Insights

BATNA

Business Negotiations
- Art Buchwald, Paramount Pictures, and the Cost of Litigation Instead of Negotiation
- Top Negotiation Case Studies in Business: Apple and Dispute Resolution in the Courts
- Negotiation Advice for Buying a Car: Tips for Improving Your Negotiating Position
- Meet Your Salary Expectations
- M&A Negotiation Strategy: How Iger and Lucas Launched Star Wars into a New Era

Conflict Resolution

Crisis Negotiations
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Crisis Negotiation Lessons: The U.S.-Russia Prisoner Swap
- Crisis Negotiation Skills: The Hostage Negotiator’s Drill
- What is Crisis Management in Negotiation?

Dealing with Difficult People

Dealmaking

Dispute Resolution

International Negotiation
- Cross Cultural Negotiations in International Business: Four Negotiation Tips for Bargaining in China
- Famous Negotiators: Tony Blair’s 10 Principles to Guide Diplomats in International Conflict Resolution
- How to Overcome Cultural Barriers in Communication – Cultural Approximations of Time and the Impact on Negotiations
- Top 10 International Business Negotiation Case Studies
- Negotiation Case Studies: The Bangladesh Factory-Safety Agreements

Leadership Skills

Mediation

Negotiation Skills

Negotiation Training
- Cole Cannon Esq. Shares His Negotiation and Leadership Experience
- Gender and Negotiation: New Research Findings
- Robert McKersie: An Enduring Negotiation Legacy
- Collaborative Negotiation Examples: Tenants and Landlords
- Ethics and Negotiation: 5 Principles of Negotiation to Boost Your Bargaining Skills in Business Situations

Salary Negotiations

Teaching Negotiation

Win-Win Negotiations
- How to Create Win-Win Agreements in Business Negotiation
- Win-Lose Negotiation Examples
- Streaming Toward Win-Win Negotiation: Spotify Upgrades Its Negotiating Strategy
- Win-Win Negotiation: How to Keep Your Bargaining Partner Satisfied
- Dear Negotiation Coach: What is the Secret to Negotiating with Kids Successfully?




