In August 2015, the decades-long conflict between South Korea and North Korea threatened to reach a breaking point. The causes of conflict between North and South go deep, but in this case, the South accused the North of planting landmines that seriously injured two South Korean border guards. South Korea retaliated with an old tactic … Read More 
When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.
conflict management techniques
A diverse collection of techniques used to facilitate the management of intractable conflicts so that they do not escalate out of control or become violent. Conflict management techniques are varied and should be tailored to the individual conflict(s) in question.
The following items are tagged conflict management techniques:
Business Negotiations: Win-Win Strategy for Hospices de Beaune Vineyards
When the old ways of doing business aren’t working anymore, it may be time to break with tradition. Of course, doing so can be easier said than done.
… Read More
Spring 2021 HARVARD NEGOTIATION MASTER CLASS
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Articles & Insights
BATNA
- What is BATNA? How to Find Your Best Alternative to a Negotiated Agreement
- Negotiation research you can use: The irrational impact of disappearing BATNAs
- BATNA and Other Sources of Power at the Negotiation Table
- Negotiation Examples: How Crisis Negotiators Use Text Messaging
- Take your BATNA to the Next Level
- Business Negotiations
- Conflict Resolution
- Using Conflict Resolution Skills: Trying to Forgive and Move Forward
- Dealing with Difficult People? Negotiation Lessons from Ronald Reagan
- Do Attitudes in Negotiation Influence Results?
- Case Study of Conflict Management: To Resolve Disputes and Manage Conflicts, Assume a Neutral 3rd Party Role
- Learning from Feedback without Losing Your Mind
- Crisis Negotiations
- Learning from crisis negotiations
- What is Crisis Management in Negotiation?
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Negotiation in the News: Last Negotiating Moves From A Never-Boring President
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- Dealing with Difficult People
- How to Handle Difficult Customers
- Negotiating with the Enemy
- Negotiation Tactics for Bargaining with Difficult People: The Comcast Merger
- Ethics in Negotiations: How to Deal with Deception at the Bargaining Table
- Managing Difficult Conversations: Achieving Objectives with Backmapping Negotiation Strategies
- Dealmaking
- Dispute Resolution
- International Negotiation
- International Negotiations and Agenda Setting: Controlling the Flow of the Negotiation Process
- Negotiation Team Dynamics: The Divide-and-Conquer Strategy
- Famous Negotiators: Angela Merkel and Vladimir Putin
- Overcoming Cultural Barriers in Negotiations and the Importance of Communication in International Business Deals
- Cross-Cultural Communication in Business Negotiations
- Leadership Skills
- Mediation
- Negotiation Skills
- Negotiation Training
- Best Negotiation Books: A Negotiation Reading List
- Use a Negotiation Preparation Worksheet for Continuous Improvement
- The Importance of a Relationship in Negotiation
- Ethics and Negotiation: 5 Principles of Negotiation to Boost Your Bargaining Skills in Business Situations
- 10 Negotiation Training Skills Every Organization Needs
- Salary Negotiations
- Teaching Negotiation
- New Simulation: Having Difficult Conversations Over Email
- Download Your Next Mediation Video
- Redevelopment Negotiation: The Challenges of Rebuilding the World Trade Center
- New Simulation on Negotiating the Future of Dams
- Negotiating with Colleagues: Training for Collaborative Human Resources Negotiations
- Win-Win Negotiations