In August 2015, the decades-long conflict between South Korea and North Korea threatened to reach a breaking point. The causes of conflict between North and South go deep, but in this case, the South accused the North of planting landmines that seriously injured two South Korean border guards. South Korea retaliated with an old tactic … Read More 
When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.
conflict management techniques
A diverse collection of techniques used to facilitate the management of intractable conflicts so that they do not escalate out of control or become violent. Conflict management techniques are varied and should be tailored to the individual conflict(s) in question.
The following items are tagged conflict management techniques:
Business Negotiations: Win-Win Strategy for Hospices de Beaune Vineyards
When the old ways of doing business aren’t working anymore, it may be time to break with tradition. Of course, doing so can be easier said than done.
… Read More
Fall 2020 HARVARD NEGOTIATION MASTER CLASS
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Articles & Insights
BATNA
- Business Negotiations
- Conflict Resolution
- Crisis Negotiations
- Combatting COVID-19 with Common Interests
- What is Crisis Management in Negotiation?
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Harvard Law Professor Guhan Subramanian Moderates Panel on Difficult Negotiation Scenarios
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- Dealing with Difficult People
- Dealing with Difficult People: Lies, Lies, and More Lies
- How to Deal with Difficult Customers
- Managing Difficult Conversations: Achieving Objectives with Backmapping Negotiation Strategies
- When Dealing with Difficult People, Try a Complementary Approach
- Ethics in Negotiations: How to Deal with Deception at the Bargaining Table
- Dealmaking
- How Does Mediation Work in a Lawsuit?
- Dealmaking Tips: 7 Negotiation Tactics for Saving a Deal from Collapse
- Business Contract Mistakes—and How to Avoid Them
- Lessons for Business Negotiators: Negotiation Techniques from International Diplomacy
- Business Negotiation Skills: How to Enhance Your Negotiated Agreement
- Dispute Resolution
- 3 Negotiation Strategies for Conflict Resolution
- Win Win Negotiation Example – Change the Name of the Game
- What are the Three Basic Types of Dispute Resolution? What to Know About Mediation, Arbitration, and Litigation
- Patience is a Winning Negotiation Skill for Getting What You Want at the Negotiation Table
- How Fast-Food Workers Used Alternative Dispute Resolution (ADR) to Demand Higher Wages
- International Negotiation
- Negotiation Case Studies: The Bangladesh Factory-Safety Agreements
- A Crisis Negotiations Case Study: Chen Guangcheng, the United States, China, and Diplomatic Negotiations
- Overcoming Cultural Barriers in Negotiation: China and the Gold Rush Mentality
- How to Overcome Cultural Barriers in Negotiation
- Negotiation Analysis: The US, Taliban, and the Bergdahl Exchange
- Leadership Skills
- How to Negotiate in Cross-Cultural Situations
- Organizational Leadership in High-Stakes Business Negotiations
- Negotiations, Gender, and Status at the Bargaining Table
- Leadership Styles in Negotiation: The Case of Ebay and Paypal
- Leadership Skills in Negotiation: How to Negotiate Equity Incentives with Senior Management
- Mediation
- Undecided on Your Dispute Resolution Process? Combine Mediation and Arbitration, Known as Med-Arb
- How Mediation Can Help Resolve Pro Sports Disputes
- Definition of Mediation and the Mediation Process: The Impact of Lawyers on Alternative Dispute Resolution (ADR)
- Why is Negotiation Important: Mediation in Transactional Negotiations
- Mediation: Sitting Down at the Table
- Negotiation Skills
- Negotiation Training
- Salary Negotiations
- Teaching Negotiation
- Win-Win Negotiations