In August 2015, the decades-long conflict between South Korea and North Korea threatened to reach a breaking point. The causes of conflict between North and South go deep, but in this case, the South accused the North of planting landmines that seriously injured two South Korean border guards. South Korea retaliated with an old tactic … Read More
When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.
conflict management techniques
A diverse collection of techniques used to facilitate the management of intractable conflicts so that they do not escalate out of control or become violent. Conflict management techniques are varied and should be tailored to the individual conflict(s) in question.
The following items are tagged conflict management techniques:
Business Negotiations: Win-Win Strategy for Hospices de Beaune Vineyards
Posted by PON Staff & filed under Win-Win Negotiations.
When the old ways of doing business aren’t working anymore, it may be time to break with tradition. Of course, doing so can be easier said than done.
… Read More
Spring 2021 HARVARD NEGOTIATION MASTER CLASS
2021 Programs
Summer Programs
Contact us: Call 1-800-391-8629 (outside the US: +1-301-528-2676) between 9 a.m. and 5 p.m. ET any business day or email hni@law.harvard.edu
Select Your Free Special Report
- Negotiation and Leadership Summer 2021 Brochure
- Negotiation Master Class Spring 2021 Program Guide
- Negotiation and Leadership Spring 2021 Brochure
- PON Global — Online February and March 2021 Brochure
- Negotiation and Leadership December 2020 Brochure
- PON Global — Online November 2020 Brochure
- Make the Most of Online Negotiations
- Negotiation Master Class Fall 2020 Program Guide
- Negotiation and Leadership October 2020 Brochure
- Managing Multiparty Negotiations
Teaching Negotiation Resource Center
Preparing for Negotiation
Understanding how to arrange the meeting space is a key aspect of preparing for negotiation. In this video, Professor Guhan Subramanian discusses a real world example of how seating arrangements can influence a negotiator’s success. This discussion was held at the 3 day executive education workshop for senior executives at the Program on Negotiation at Harvard Law School.
Guhan Subramanian is the Professor of Law and Business at the Harvard Law School and Professor of Business Law at the Harvard Business School.
Articles & Insights
BATNA
Business Negotiations
- Bargaining for a New Car: Real World Negotiations Examples
- Contract Negotiations and Business Communication: How to Write an Iron-Clad Contract
- Business Negotiation Skills to Curb Your Overconfidence
- Negotiation Skills: Four Steps for Changing Negotiation Practices in Your Organization
- Amazon–Whole Foods Negotiation: Did the Exclusive Courtship Move Too Fast?
Conflict Resolution
Crisis Negotiations
- What is Crisis Management in Negotiation?
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Negotiation in the News: Last Negotiating Moves From A Never-Boring President
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- Negotiating Change During the Covid-19 Pandemic
Dealing with Difficult People
- Examples of Difficult Situations at Work: Consensus and Negotiated Agreements
- Dealing with Difficult People and Negotiation: When Should You Give Up the Fight?
- Negotiation Tips: Listening Skills for Dealing with Difficult People
- How to Handle Difficult Customers
- Bargaining in Bad Faith: Dealing with “False Negotiators”
Dealmaking
Dispute Resolution
- Negotiation Case Studies: Google’s Approach to Dispute Resolution
- Cultural Barriers and Conflict Negotiation Strategies: Apple’s Apology in China
- Difficult Situations at Work – Negotiation Skills for Dealing with Difficult People
- Dispute Resolution on Facebook: Using a Negotiation Approach to Resolve a Conflict
- Alternative Dispute Resolution In-House: Mediation, Arbitration, or Med-Arb?
International Negotiation
- Dear Negotiation Coach: How Can I Improve My Cross-Cultural Negotiation Skills?
- Dispute Resolution for India and Bangladesh
- Cross Cultural Negotiations in International Business: Four Negotiation Tips for Bargaining in China
- Famous Negotiators: Tony Blair’s 10 Principles to Guide Diplomats in International Conflict Resolution
- International Negotiations and Agenda Setting: Controlling the Flow of the Negotiation Process
Leadership Skills
Mediation
- Negotiation Research on Mediation Techniques: Focus on Interests
- Mediation vs Arbitration – The Alternative Dispute Resolution Process
- Interest-Based Negotiation: In Mediation, Focus on Your Goals
- Using E-Mediation and Online Mediation Techniques for Conflict Resolution
- Negotiations and Logrolling: Discover Opportunities to Generate Mutual Gains
Negotiation Skills
Negotiation Training
Salary Negotiations
Teaching Negotiation
Win-Win Negotiations
Executive Seminars
- Negotiation and Leadership: Dealing with Difficult People and Problems BR
- Negotiation and Leadership: Dealing with Difficult People and Problems AQ
- Negotiation and Leadership NL P
- Negotiation and Leadership NL O
- Negotiation and Leadership: Dealing with Difficult People and Problems
- Negotiation and Leadership: Dealing with Difficult People and Problems
Harvard Negotiation Institute Seminars
- Mediating Disputes – Now Live and Online
- Negotiation Workshop: Improving Your Negotiating Effectiveness
- Negotiation Workshop: Strategies, Tools, and Skills for Success
- Secrets of Successful Dealmaking
- Negotiating Difficult Conversations: Dealing with Tough Topics Productively
- Advanced Mediation Workshop: Mediating Complex Disputes