Suppose you want to hire a mediator to help you resolve a conflict that you’re having with an individual or a company, but for various reasons, meeting face-to-face would be difficult. That’s where online mediation comes in.
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a good mediator
The following items are tagged a good mediator:
What Makes a Good Mediator?
What makes a good mediator? And how is it that mediators—who themselves lack any power to impose a solution—nevertheless often lead bitter disputants to agreement?
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How Mediation Works
When negotiators can’t come to agreement but want to avoid an expensive, time-consuming, and potentially rancorous lawsuit, mediation is often their most logical choice. Mediation can help to resolve a wide range of disputes.
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How to Deal with a Difficult Mediator
Francesca Gino, Program on Negotiation faculty member and author of the bestselling book, Sidetracked: Why Our Decisions Get Derailed and How We Can Stick to the Plan, tackles this question from a Negotiation Briefings reader concerning how to deal with a mediator that is abrasive, dismissive, or even rude.
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How Your Organization Can Benefit from Mediation Techniques
If you manage people, disputes will show up at your door. The marketing VP protests that the budget cap you and your new finance VP proposed is hindering a research initiative you supported. Two young sales representatives are embroiled in a turf war. Your administrative assistant is upset because the HR director won’t approve the … Read More
When a private dispute goes public
This past June, a long-standing family feud erupted in public when Arthur S. Demoulas, an owner of the New England low-price grocery chain Market Basket, fired his cousin Arthur T. Demoulas, also an owner, from his position as the company’s CEO. Many of the company’s 25,000 employees, who had received good wages, bonuses, and profit … Read More
Planting the Seeds of Peace
Tucked away in an idyllic corner of Maine is a summer camp that features many traditional American activities: singing around bonfires, flag raising ceremonies, Color Wars, and chilly dips in the lake. Less ordinary, however, are the daily dialogue sessions, where Israeli and Palestinian campers heatedly discuss their identities, homelands, politics, and pain.
Meet Seeds of … Read More
FALL 2019 HARVARD NEGOTIATION MASTER CLASS
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Articles & Insights
BATNA
- Business Negotiations
- Conflict Resolution
- How to Deal with Threats: 4 Negotiation Tips for Managing Conflict at the Bargaining Table
- Case Study of Conflict Management: To Resolve Disputes and Manage Conflicts, Assume a Neutral 3rd Party Role
- Integrative Negotiations: Dispute Resolution Through Joint Fact-Finding
- What is an Arbitration Agreement?
- Cognitive Biases in Negotiation and Conflict Resolution – Common Negotiation Mistakes
- Crisis Negotiations
- Hostage Negotiation Techniques for Business Negotiators
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- What is Crisis Management in Negotiation?
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Crisis Negotiation Skills: The Hostage Negotiator’s Drill
- Dealing with Difficult People
- Dealing with Difficult People and Negotiation: When Should You Give Up the Fight?
- Managing Difficult Employees, and Those Who Just Seem Difficult
- Trust and Honesty in Negotiations: Dealing with Dishonest Negotiators
- Negotiation Tips: Listening Skills for Dealing with Difficult People
- Examples of Difficult Situations at Work: Consensus and Negotiated Agreements
- Dealmaking
- Dispute Resolution
- International Negotiation
- Best Negotiators in History: Nelson Mandela and His Negotiation Style
- Top International Negotiation Case Studies in Business: The Microsoft-Nokia Deal
- Top International Negotiation Examples: Apple’s Apology in China
- Cross-Cultural Communication in Business Negotiations
- Top International Negotiation Examples: The East China Sea Dispute
- Leadership Skills
- Negotiations, Gender, and Status at the Bargaining Table
- Negotiation Skills and Bargaining Techniques from Female Executives
- Advantages and Disadvantages of Leadership Styles: Uncovering Bias and Generating Mutual Gains
- Challenges Facing Women Negotiators
- How to Negotiate in Cross-Cultural Situations
- Mediation
- Mediation Techniques – Resolve Disputes and Manage Conflict with These Mediation Skills
- Using E-Mediation and Online Mediation Techniques for Conflict Resolution
- Why is Negotiation Important: Mediation in Transactional Negotiations
- Communicate Your Interests Behind the Deal
- What is Divorce Mediation?
- Negotiation Skills
- Negotiation Training
- Use a Negotiation Preparation Worksheet for Continuous Improvement
- Ethics and Negotiation: 5 Principles of Negotiation to Boost Your Bargaining Skills in Business Situations
- 10 Negotiation Training Skills Every Organization Needs
- The Importance of a Relationship in Negotiation
- 3-D Negotiation Strategy
- Salary Negotiations
- Teaching Negotiation
- Win-Win Negotiations