Suppose you want to hire a mediator to help you resolve a conflict that you’re having with an individual or a company, but for various reasons, meeting face-to-face would be difficult. That’s where online mediation comes in.
… Read More 
a good mediator
The following items are tagged a good mediator:
What Makes a Good Mediator?
What makes a good mediator? And how is it that mediators—who themselves lack any power to impose a solution—nevertheless often lead bitter disputants to agreement?
… Read More
How Mediation Works
When negotiators can’t come to agreement but want to avoid an expensive, time-consuming, and potentially rancorous lawsuit, mediation is often their most logical choice. Mediation can help to resolve a wide range of disputes.
… Read More
How to Deal with a Difficult Mediator
Francesca Gino, Program on Negotiation faculty member and author of the bestselling book, Sidetracked: Why Our Decisions Get Derailed and How We Can Stick to the Plan, tackles this question from a Negotiation Briefings reader concerning how to deal with a mediator that is abrasive, dismissive, or even rude.
… Read More
How Your Organization Can Benefit from Mediation Techniques
If you manage people, disputes will show up at your door. The marketing VP protests that the budget cap you and your new finance VP proposed is hindering a research initiative you supported. Two young sales representatives are embroiled in a turf war. Your administrative assistant is upset because the HR director won’t approve the … Read More
When a private dispute goes public
This past June, a long-standing family feud erupted in public when Arthur S. Demoulas, an owner of the New England low-price grocery chain Market Basket, fired his cousin Arthur T. Demoulas, also an owner, from his position as the company’s CEO. Many of the company’s 25,000 employees, who had received good wages, bonuses, and profit … Read More
Planting the Seeds of Peace
Tucked away in an idyllic corner of Maine is a summer camp that features many traditional American activities: singing around bonfires, flag raising ceremonies, Color Wars, and chilly dips in the lake. Less ordinary, however, are the daily dialogue sessions, where Israeli and Palestinian campers heatedly discuss their identities, homelands, politics, and pain.
Meet Seeds of … Read More
Spring 2020 HARVARD NEGOTIATION MASTER CLASS
2019 & 2020 Programs
Summer Programs
Contact us: Call 1-800-391-8629 (outside the US: +1-301-528-2676) between 9 a.m. and 5 p.m. ET any business day or email hni@law.harvard.edu
Articles & Insights
BATNA
- Business Negotiations
- Conflict Resolution
- Crisis Negotiations
- Crisis Negotiation Skills: The Hostage Negotiator’s Drill
- Hostage Negotiation Techniques for Business Negotiators
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- What is Crisis Management in Negotiation?
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Dealing with Difficult People
- Dealmaking
- Negotiation Techniques: How to Predict a Negotiator’s Decisions
- Negotiation Skills in Business Communication – Use Chaos to Your Advantage at the Bargaining Table
- Deal-Making Negotiation Strategies: Short on Cash? Try Bartering
- How Does Mediation Work in a Lawsuit?
- Try a Contingent Contract if You Can’t Agree on What Will Happen
- Dispute Resolution
- The Right Way to Regulate Emotion in Negotiation
- 3 Negotiation Strategies for Conflict Resolution
- Win Win Negotiation Example – Change the Name of the Game
- What are the Three Basic Types of Dispute Resolution? What to Know About Mediation, Arbitration, and Litigation
- Patience is a Winning Negotiation Skill for Getting What You Want at the Negotiation Table
- International Negotiation
- Leadership Skills
- Body Language in the Negotiation Process and the Impact of Gender at the Bargaining Table
- How to Negotiate in Cross-Cultural Situations
- Pope Francis and the Benefits of Servant Leadership in Negotiations
- Negotiations, Gender, and Status at the Bargaining Table
- Negotiation Skills and Bargaining Techniques from Female Executives
- Mediation
- When Michael Bloomberg and NYC Teachers Both Lost
- Undecided on Your Dispute Resolution Process? Combine Mediation and Arbitration, Known as Med-Arb
- How Mediation Can Help Resolve Pro Sports Disputes
- Mediation Checklist: What to Know When Hiring Mediators
- Definition of Mediation and the Mediation Process: The Impact of Lawyers on Alternative Dispute Resolution (ADR)
- Negotiation Skills
- Body Language in Negotiation: How Facial Expressions Impact a Negotiation
- Metaphorical Negotiation and Defining Negotiation Skills
- In Preparation for Negotiation, Choose the Right Process
- 5 Common Negotiation Mistakes and How You Can Avoid Them
- Negotiation Strategies: Seek Advice from Others When Negotiating
- Negotiation Training
- Salary Negotiations
- Teaching Negotiation
- Negotiation Pedagogy Conference 2019: Register Now!
- NEW! International Investor-State Arbitration Video Course
- Teach Your Students Value Distribution with a Simulation on Solar Power
- Powerful Conflict Resolution Games to Help You Teach Negotiation
- How Negotiation Role-Play Simulations Can Help You Resolve Environmental Disputes
- Win-Win Negotiations