What makes a good mediator? And how is it that mediators—who themselves lack any power to impose a solution—nevertheless often lead bitter disputants to agreement?
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Download the FREE special report from the Program on Negotiation at Harvard Law School, Mediation Secrets for Better Business Negotiations: Top Techniques from Mediation Training Experts, and you will discover mediation techniques for selecting the right mediator, understand the mediation process and learn how to engage the mediator to ensure a good outcome.
a good mediator
The following items are tagged a good mediator:
Using E-Mediation and Online Mediation Techniques for Conflict Resolution
Suppose you want to hire a mediator to help you resolve a conflict that you’re having with an individual or a company, but for various reasons, meeting face-to-face would be difficult. That’s where online mediation comes in.
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Ask A Negotiation Expert: To Get Unstuck, Enlist A Mediator
Most businesspeople understand the value of using mediation to resolve conflicts, but did you know that professional mediators can help you reach agreement during the dealmaking phase? Stephen Goldberg, professor emeritus at Northwestern School of Law, describes how mediators can aid parties in creating value at the negotiating table.
Negotiation Briefings: Mediators are typically only called … Read More
How Mediation Works
When negotiators can’t come to agreement but want to avoid an expensive, time-consuming, and potentially rancorous lawsuit, mediation is often their most logical choice. Mediation can help to resolve a wide range of disputes.
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How to Deal with a Difficult Mediator
Francesca Gino, Program on Negotiation faculty member and author of the bestselling book, Sidetracked: Why Our Decisions Get Derailed and How We Can Stick to the Plan, tackles this question from a Negotiation Briefings reader concerning how to deal with a mediator that is abrasive, dismissive, or even rude.
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How Your Organization Can Benefit from Mediation Techniques
If you manage people, disputes will show up at your door. The marketing VP protests that the budget cap you and your new finance VP proposed is hindering a research initiative you supported. Two young sales representatives are embroiled in a turf war. Your administrative assistant is upset because the HR director won’t approve the … Read More
When a private dispute goes public
This past June, a long-standing family feud erupted in public when Arthur S. Demoulas, an owner of the New England low-price grocery chain Market Basket, fired his cousin Arthur T. Demoulas, also an owner, from his position as the company’s CEO. Many of the company’s 25,000 employees, who had received good wages, bonuses, and profit … Read More
Planting the Seeds of Peace
Tucked away in an idyllic corner of Maine is a summer camp that features many traditional American activities: singing around bonfires, flag raising ceremonies, Color Wars, and chilly dips in the lake. Less ordinary, however, are the daily dialogue sessions, where Israeli and Palestinian campers heatedly discuss their identities, homelands, politics, and pain.
Meet Seeds of … Read More
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Articles & Insights
BATNA
- Business Negotiations
- Conflict Resolution
- Using Conflict Resolution Skills: Trying to Forgive and Move Forward
- Communication and Conflict Management: Responding to Tough Questions
- Dealing with Difficult People? Negotiation Lessons from Ronald Reagan
- Conflict Management: Intervening in Workplace Conflict
- Conflict Off the Rink: The NHL Negotiations
- Crisis Negotiations
- Dealing with Difficult People
- Dealmaking
- Dispute Resolution
- International Negotiation
- Cross Cultural Negotiations in International Business: Four Negotiation Tips for Bargaining in China
- Famous Negotiators: Tony Blair’s 10 Principles to Guide Diplomats in International Conflict Resolution
- How to Overcome Cultural Barriers in Communication – Cultural Approximations of Time and the Impact on Negotiations
- Best Negotiators in History: Nelson Mandela and His Negotiation Style
- International Negotiations and Agenda Setting: Controlling the Flow of the Negotiation Process
- Leadership Skills
- Collaborative Leadership at the Louvre
- Servant Leadership and Warren Buffett’s Giving Pledge
- Leadership Skills: Negotiating for Diversity, Equity, and Inclusion
- Ethics in Business Negotiations and in Leadership: How Collusion Limits Value Creating Opportunities
- A Global Leadership Vacuum During the Covid-19 Crisis
- Mediation
- What Makes a Good Mediator?
- Mediation Training: What Can You Expect?
- Mediation Techniques – Resolve Disputes and Manage Conflict with These Mediation Skills
- Arbitration vs Mediation: The Definition of Mediation as a Problem Solving Process
- Mediation Checklist: 5 Questions to Ask When Hiring Mediators
- Negotiation Skills
- Negotiation Training
- Salary Negotiations
- Teaching Negotiation
- Cross-Cultural Video: Negotiation Examples, Lessons And Advice From PON Faculty
- Power Asymmetry and the Principal Agent Problem
- Boosting Active Engagement while Teaching Online: Pedagogy in a Pandemic
- Negotiating Identity and Values-Based Disputes
- Register Now for the Online Fall Negotiation and Dispute Resolution Seminar!
- Win-Win Negotiations