Dispute Resolution Resources

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For more advice on leading an ADR process in your organization, consult these books: 

Dispute Resolution: Negotiation, Mediation, and Other Processes by Stephen B. Goldberg, Frank E. A. Sander, Nancy Rogers, and Sara Rudolph Cole.

The Handbook of Dispute Resolution edited by Michael L. Moffitt and Robert C. Bordone

Mediation Practice Guide: A Handbook for Resolving Business Disputes by Bennett G. Picker

When Talk Works: Profiles of Mediators by Deborah M. Kolb

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• What is Dispute System Design?
• Three Questions to Ask About the Dispute Resolution Process

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