Skills and Methods of Health Care Negotiation and Conflict Resolution
HARVARD SCHOOL OF PUBLIC HEALTH (HPM 278-1)
SPRING 2013
Instructors:
Leonard J. Marcus
Barry C. Dorn
Program for Health Care Negotiation and Conflict Resolution
677 Huntington Ave.
Boston, MA 02115
617-496-0867
This course builds upon the basic Skills and Methods course, providing students the opportunity to more deeply explore the concepts and techniques of negotiation and conflict resolution. (Students enrolled in this course must be enrolled simultaneously in the basic course, which meets on the same day and in the two-hour time slot just prior to this course session.) For example, on topics of negotiation, students in the advanced class examine methods to create common ground and agreement on highly polarized issues upon which parties are contentiously divided. This advanced class also more thoroughly develops practice skills, including strategies and techniques of mediation. This additional material is covered by a combination of lecture, in class discussion, and advanced simulation and role play exercises. (Thursday 8:30-10:20 a.m.)
