Negotiations and Organizational Conflict Resolution
BOSTON UNIVERSITY METROPOLITAN COLLEGE (MET AD 725)
A communications skills course designed to better understand the nature of conflict and its resolution through persuasion, collaboration, and negotiation. Students will learn theories of interpersonal and organizationalconflict and its resolution as applied to personal, corporate, historical, and political contexts. Students will assess their own styles, skills, and values, and develop techniques to better resolve disputes, achieve objectives, and exert influence.