In your negotiations, have you ever faced a truly difficult negotiator—someone whose behavior seems designed to provoke, thwart, and annoy you beyond all measure?
For some Western leaders these days, the negotiator who best fits that description might be Russian president Vladimir Putin. Since the beginning of the crisis in Ukraine, the Russian leader has seemed … Read More 
Discover how to collaborate, negotiate, and bargain with even the most combative opponents with, Dealing with Difficult People, a FREE special report from the Program on Negotiation at Harvard Law School.
negotiating with difficult people
The following items are tagged negotiating with difficult people:
The Art of Saying No: Save the Deal, Save the Relationship, and Still Say No
No is perhaps the most important and certainly the most powerful word in the language. For many people, it is
also the hardest to say. Yet every day we and ourselves in situations where we need to say no—to people at work, at home, and in our communities—because it is the word we must use to … Read More
The New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation
This report reveals how wise negotiators extract unexpected value using an indirect approach to conflict management. An aggressive management style can set you up for repeated failure. Direct conflict management approaches can be overly combative and counter-productive. Experienced negotiators know that compromise seldom succeeds. Win/lose is really lose/lose. The best negotiation strategy results in … Read More
PON Film Series presents “The Interrupters”
The PON Film Series presents
“The Interrupters”
followed by a post-screening discussion with
William Ury, co-author of Getting to YES &
Gary Slutkin, Executive Director of Chicago’s Ceasefire
Date: Tuesday, November 15, 2011
Time: 6:30 PM
Location: Ames Courtroom, Austin Hall, Harvard Law School Campus
The Interrupters tells the moving and surprising stories of three Violence Interrupters who try to protect their Chicago … Read More
Dealing with Difficult People
At the Program on Negotiation at Harvard Law School (PON), we are dedicated to helping professionals deal with hard bargainers and resolve even the most challenging disputes. To help you understand the principles of negotiation and conflict resolution, we put together a special report: Dealing With Difficult People.
Discover how to collaborate, negotiate, and bargain … Read More
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Articles & Insights
BATNA
- Business Negotiations
- Conflict Resolution
- How to Keep Lines of Communication Open at the Thanksgiving Dinner Table
- Conflict Management: The Challenges of Negotiating Online
- Teach Your Children How to Resolve Conflicts With This Book
- Why Is Sincerity Important? How to Avoid Deception in Negotiation
- Negotiation with Your Children: How to Resolve Family Conflicts
- Crisis Negotiations
- Dealing with Difficult People
- Negotiation Strategies: Bernie Sanders’ Pragmatic Approach to Negotiating in the Senate
- Trust and Honesty in Negotiations: Dealing with Dishonest Negotiators
- Managing Difficult Employees, and Those Who Just Seem Difficult
- Dealing with Difficult People: Lies, Lies, and More Lies
- Coping with Difficult Coworkers
- Dealmaking
- Dispute Resolution
- The Importance of Power in Negotiations: Taylor Swift Shakes it Off
- Employee Grievances: Are Most Legal Disputes Resolved in Litigation or Arbitration?
- Repairing Relationships Using Negotiation Skills
- Negotiation Ethics: How to Navigate Ethical Dilemmas at the Bargaining Table
- The Right Way to Regulate Emotion in Negotiation
- International Negotiation
- International Negotiations: North and South Korea Talks Collapse
- How to Solve Intercultural Conflict
- How to Overcome Cross Cultural Barriers in Negotiation
- Negotiation Case Studies: The Bangladesh Factory-Safety Agreements
- A Crisis Negotiations Case Study: Chen Guangcheng, the United States, China, and Diplomatic Negotiations
- Leadership Skills
- Mediation
- Negotiation Skills
- Negotiation Training
- Implement Negotiation Training in Your Organization
- Make the Most of Negotiation Skills Training
- The Book of Real-World Negotiations: Successful Strategies from Government, Business, and Daily Life
- Negotiation Training: What’s Special About Technology Negotiations?
- 10 Negotiation Training Skills Every Organization Needs
- Salary Negotiations
- Teaching Negotiation
- Win-Win Negotiations
- Labor Negotiation Strategies
- Win-Win Negotiations: Should You Consider a Deal Sweetener?
- Google’s Negotiations with Groupon: How Business Negotiators Can Maximize Value Claiming When Engaging in Integrative Negotiations
- Break a Competitive Cycle with Win-Win Negotiation Strategies
- Why Win-Win Negotiation Has Been Elusive in Covid-19 Vaccine Talks