Dealing with difficult people is one of the most unpleasant challenges a negotiator can face. Here’s what to do when a demanding negotiating partner stands in the way of your goals.
… Read More 
Discover how to collaborate, negotiate, and bargain with even the most combative opponents with, Dealing with Difficult People, a FREE special report from the Program on Negotiation at Harvard Law School.
negotiating with difficult people
The following items are tagged negotiating with difficult people:
The New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation
Posted by PON Staff & filed under Free Report.
This report reveals how wise negotiators extract unexpected value using an indirect approach to conflict management. An aggressive management style can set you up for repeated failure. Direct conflict management approaches can be overly combative and counter-productive. Experienced negotiators know that compromise seldom succeeds. Win/lose is really lose/lose. The best negotiation strategy results in … Read More 
PON Film Series presents “The Interrupters”
Posted by PON Staff & filed under Conflict Resolution, Negotiation and Nonviolent Action, PON Film Series, Student Events.
The PON Film Series presents
“The Interrupters”
followed by a post-screening discussion with
William Ury, co-author of Getting to YES &
Gary Slutkin, Executive Director of Chicago’s Ceasefire
Date: Tuesday, November 15, 2011
Time: 6:30 PM
Location: Ames Courtroom, Austin Hall, Harvard Law School Campus
The Interrupters tells the moving and surprising stories of three Violence Interrupters who try to protect their Chicago … Read PON Film Series presents “The Interrupters” 
Dealing with Difficult People
Posted by PON Staff & filed under Free Report.
Top help you handle difficult people, our free, special report Dealing with Difficult People is packed full of concrete tips and strategies. Discover how to collaborate, negotiate, and bargain with even the most combative opponents.
… Read Dealing with Difficult People 
Negotiation and Leadership
- Download Program Guide:
Spring 2026
Fall 2026 - Register Online:
Spring 2026
Fall 2026 - Learn More about Negotiation and Leadership
NEGOTIATION MASTER CLASS
- Download Program Guide:
December 2026 - Register Online:
December 2026 - Learn More about Harvard Negotiation Master Class
Negotiation Essentials Online
- Download Program Guide:
September 2026 - Register Online:
September 2026 - Learn More about Negotiation Essentials Online
Select Your Free Special Report
- Managing Complex Negotiations Fall 2026 Program Guide
- Negotiation Essentials Online (NEO) Fall 2026 Program Guide
- Negotiation Master Class Fall 2026 Program Guide
- Negotiation and Leadership Fall 2026 Program Guide
- AI and Negotiation
- Managing Complex Negotiations March and June 2026 Program Guide
- Negotiation Essentials Online (NEO) March and May 2026 Program Guide
- Negotiation Master Class Spring 2026 Program Guide
- Effective Negotiation Preparation for an Uncertain World
- Negotiation and Leadership Spring 2026 Program Guide
Teaching Negotiation Resource Center
Preparing for Negotiation
Understanding how to arrange the meeting space is a key aspect of preparing for negotiation. In this video, Professor Guhan Subramanian discusses a real world example of how seating arrangements can influence a negotiator’s success. This discussion was held at the 3 day executive education workshop for senior executives at the Program on Negotiation at Harvard Law School.
Guhan Subramanian is the Professor of Law and Business at the Harvard Law School and Professor of Business Law at the Harvard Business School.
Articles & Insights

BATNA
- BATNA Examples—and What You Can Learn from Them
- Negotiation Examples: How Crisis Negotiators Use Text Messaging
- 10 Hard-Bargaining Tactics to Watch Out for in a Negotiation
- What is BATNA? How to Find Your Best Alternative to a Negotiated Agreement
- Know Your BATNA: The Power of Information in Negotiation

Business Negotiations

Conflict Resolution

Crisis Negotiations

Dealing with Difficult People

Dealmaking

Dispute Resolution

International Negotiation

Leadership Skills

Mediation
- Employee Mediation Techniques – Resolve Disputes and Manage Conflict with These Mediation Skills
- Why is Negotiation Important: Mediation in Transactional Negotiations
- Arbitration vs Mediation: The Definition of Mediation as a Problem Solving Process
- AI Mediation: Using AI to Help Mediate Disputes
- Using E-Mediation and Online Mediation Techniques for Conflict Resolution

Negotiation Skills

Negotiation Training
- Collaborative Negotiation Examples: Tenants and Landlords
- Ethics and Negotiation: 5 Principles of Negotiation to Boost Your Bargaining Skills in Business Situations
- 3-D Negotiation Strategy
- Gender and Negotiation: New Research Findings
- Use a Negotiation Preparation Worksheet for Continuous Improvement

Salary Negotiations

Teaching Negotiation
- New International Negotiation Simulations: Teaching International Negotiation with Current Global Dynamics
- New Great Negotiator Case: Christiana Figueres and the Road to the Paris Agreement
- New Simulation: Teaching Multi‑Party Negotiation on Energy, Environment, and Community Impacts
- Camp Lemonnier: Negotiating a Lease Agreement for a Key Military Base in Africa
- When Deceptive Tactics in Negotiation Arise from “Paranoid Pessimism

Win-Win Negotiations
Negotiation and Leadership
- Download Program Guide:
Spring 2026
Fall 2026 - Register Online:
Spring 2026
Fall 2026 - Learn More about Negotiation and Leadership
NEGOTIATION MASTER CLASS
- Download Program Guide:
December 2026 - Register Online:
December 2026 - Learn More about Harvard Negotiation Master Class
Negotiation Essentials Online
- Download Program Guide:
September 2026 - Register Online:
September 2026 - Learn More about Negotiation Essentials Online
Beyond the Back Table: Working with People and Organizations to Get to Yes
- Download Program Guide:
February 2025 - Register Online:
February 2025 - Learn More about Beyond the Back Table
Select Your Free Special Report
- Managing Complex Negotiations Fall 2026 Program Guide
- Negotiation Essentials Online (NEO) Fall 2026 Program Guide
- Negotiation Master Class Fall 2026 Program Guide
- Negotiation and Leadership Fall 2026 Program Guide
- AI and Negotiation
- Managing Complex Negotiations March and June 2026 Program Guide
- Negotiation Essentials Online (NEO) March and May 2026 Program Guide
- Negotiation Master Class Spring 2026 Program Guide
- Effective Negotiation Preparation for an Uncertain World
- Negotiation and Leadership Spring 2026 Program Guide
- Negotiation Essentials In-House Program Guide
Teaching Negotiation Resource Center
Preparing for Negotiation
Understanding how to arrange the meeting space is a key aspect of preparing for negotiation. In this video, Professor Guhan Subramanian discusses a real world example of how seating arrangements can influence a negotiator’s success. This discussion was held at the 3 day executive education workshop for senior executives at the Program on Negotiation at Harvard Law School.
Guhan Subramanian is the Professor of Law and Business at the Harvard Law School and Professor of Business Law at the Harvard Business School.
Articles & Insights

BATNA
- BATNA Examples—and What You Can Learn from Them
- Negotiation Examples: How Crisis Negotiators Use Text Messaging
- 10 Hard-Bargaining Tactics to Watch Out for in a Negotiation
- What is BATNA? How to Find Your Best Alternative to a Negotiated Agreement
- Know Your BATNA: The Power of Information in Negotiation

Business Negotiations

Conflict Resolution

Crisis Negotiations

Dealing with Difficult People

Dealmaking

Dispute Resolution

International Negotiation

Leadership Skills

Mediation
- Employee Mediation Techniques – Resolve Disputes and Manage Conflict with These Mediation Skills
- Why is Negotiation Important: Mediation in Transactional Negotiations
- Arbitration vs Mediation: The Definition of Mediation as a Problem Solving Process
- AI Mediation: Using AI to Help Mediate Disputes
- Using E-Mediation and Online Mediation Techniques for Conflict Resolution

Negotiation Skills

Negotiation Training
- Collaborative Negotiation Examples: Tenants and Landlords
- Ethics and Negotiation: 5 Principles of Negotiation to Boost Your Bargaining Skills in Business Situations
- 3-D Negotiation Strategy
- Gender and Negotiation: New Research Findings
- Use a Negotiation Preparation Worksheet for Continuous Improvement

Salary Negotiations

Teaching Negotiation
- New International Negotiation Simulations: Teaching International Negotiation with Current Global Dynamics
- New Great Negotiator Case: Christiana Figueres and the Road to the Paris Agreement
- New Simulation: Teaching Multi‑Party Negotiation on Energy, Environment, and Community Impacts
- Camp Lemonnier: Negotiating a Lease Agreement for a Key Military Base in Africa
- When Deceptive Tactics in Negotiation Arise from “Paranoid Pessimism

Win-Win Negotiations




