To hear some tell it, we are experiencing an epidemic of conflict avoidance, finding new ways to walk away from conflict rather than engaging in interpersonal conflict resolution. Ghosting, for example—ending a relationship by disappearing—has become common. Numerous tech companies are being criticized for laying off people via email rather than in person. Many people … Read More 
When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.
interpersonal conflict resolution
The following items are tagged interpersonal conflict resolution:
Conflict Styles and Bargaining Styles
What type of bargainer are you? Many negotiation strategies are “one size fits all,” but our unique personalities and life experiences will shape how we carry out and react to such strategies. Familiarity with popular models of conflict styles and bargaining styles can help us better understand and work with our own proclivities and … Read Conflict Styles and Bargaining Styles
Conflict-Management Styles: Pitfalls and Best Practices
People approach conflict differently, depending on their innate tendencies, their life experiences, and the demands of the moment. Negotiation and conflict-management research reveals how our differing conflict-management styles mesh with best practices in conflict resolution.
… Read More
Negotiation and Leadership
NEGOTIATION MASTER CLASS
Negotiation Essentials Online
Articles & Insights
BATNA
- Business Negotiations
- Conflict Resolution
- Lessons Learned from Cultural Conflicts in the Covid-19 Era
- Types of Conflict in Business Negotiation—and How to Avoid Them
- Conflict Management Skills When Dealing with an Angry Public
- NEW! from the Negotiation Journal: Special Issue, “Why It Worked”
- How to Maintain Your Power While Engaging in Conflict Resolution
- Crisis Negotiations
- Crisis Communication Examples: What’s So Funny?
- Crisis Negotiation Lessons: The U.S.-Russia Prisoner Swap
- Negotiating Change During the Covid-19 Pandemic
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- Dealing with Difficult People
- Dealmaking
- Dispute Resolution
- What are the Three Basic Types of Dispute Resolution? What to Know About Mediation, Arbitration, and Litigation
- Dispute Resolution on Facebook: Using a Negotiation Approach to Resolve a Conflict
- Conflict Negotiation Strategies: When Do Employees Choose to Negotiate?
- What is Dispute System Design?
- Top 10 Dispute Resolution Skills
- International Negotiation
- Leadership Skills
- Mediation
- Mediation Checklist: 5 Questions to Ask When Hiring Mediators
- Negotiation Research on Mediation Techniques: Focus on Interests
- What Makes a Good Mediator?
- Interest-Based Negotiation: In Mediation, Focus on Your Goals
- Employee Mediation Techniques – Resolve Disputes and Manage Conflict with These Mediation Skills
- Negotiation Skills
- Negotiation Training
- Collaborative Negotiation Examples: Tenants and Landlords
- Ethics and Negotiation: 5 Principles of Negotiation to Boost Your Bargaining Skills in Business Situations
- The Importance of a Relationship in Negotiation
- Negotiation Training: What’s Special About Technology Negotiations?
- Use a Negotiation Preparation Worksheet for Continuous Improvement
- Salary Negotiations
- Teaching Negotiation
- Download Your Next Mediation Video
- Managing Emotions in Negotiation: Teaching Students to Turn Emotions into an Opportunity for Mutual Gain
- The Value of Using Scorable Simulations in Negotiation Training
- Teaching Mediation: Exercises to Help Students Acquire Mediation Skills
- Teaching with Multi-Round Simulations: Balancing Internal and External Negotiations
- Win-Win Negotiations