Organizations often establish elaborate business crisis management plans. Through a rapid, centralized response, an organization can shift swiftly and efficiently from day-to-day operations into crisis-management mode, whether that crisis involves a building evacuation, a tumble in the company’s stock price, or a product recall.
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Discover how to apply the lessons of hostage negotiation scenarios to avoid disasters, diffuse tensions, and break through impasse with open communication when you download your copy of the FREE special report, Crisis Communication: How to Avoid Being Held Hostage by Crisis Negotiations, from the Program on Negotiation at Harvard Law School today!
hostage crisis negotiation
The following items are tagged hostage crisis negotiation:
Hostage Negotiation Techniques for Business Negotiators
What do FBI hostage negotiation techniques and business dealmaking have in common? Not a lot, we might assume. In workplace talks, lives are rarely at stake, and tensions seldom escalate into violence. Yet dig a bit deeper, and similarities emerge: just as in a crisis negotiation, business talks can be highly charged, unpredictable, and emotional.
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2021-2022 Programs
Fall 2021 HARVARD NEGOTIATION MASTER CLASS
Articles & Insights
BATNA
- Business Negotiations
- How to Find the ZOPA in Business Negotiations
- Advice for Bargaining Abroad: Tips on How To Overcome Cultural Barriers
- Union Negotiations Show How to Bring Reluctant Parties to the Table
- Bargaining for a New Car: Real World Negotiations Examples
- Contract Negotiations and Business Communication: How to Write an Iron-Clad Contract
- Conflict Resolution
- Conflict Management Skills When Dealing with an Angry Public
- Away from the Podium and Off to the Balcony: William Ury Discusses the Debt Ceiling Negotiations Facing Obama and US Congressional Republicans
- Conflict-Management Styles: Pitfalls and Best Practices
- Cognitive Biases in Negotiation and Conflict Resolution – Common Negotiation Mistakes
- MESO: Make Multiple Equivalent Simultaneous Offers to Create Value in Dealmaking Table
- Crisis Negotiations
- Dealing with Difficult People
- Examples of Difficult Situations at Work: Consensus and Negotiated Agreements
- Dealing with Difficult People and Negotiation: When Should You Give Up the Fight?
- M&A Negotiation Strategy: Dealing with an Unpredictable Counterpart
- Negotiation Tips: Listening Skills for Dealing with Difficult People
- How to Handle Difficult Customers
- Dealmaking
- Dispute Resolution
- Choose the Right Dispute Resolution Process
- Negotiation Case Studies: Google’s Approach to Dispute Resolution
- What are the Three Basic Types of Dispute Resolution? What to Know About Mediation, Arbitration, and Litigation
- 3 Negotiation Strategies for Conflict Resolution
- Difficult Situations at Work – Negotiation Skills for Dealing with Difficult People
- International Negotiation
- Elements of Negotiation Style: Angela Merkel
- Dispute Resolution for India and Bangladesh
- Cross Cultural Negotiations in International Business: Four Negotiation Tips for Bargaining in China
- Famous Negotiators: Tony Blair’s 10 Principles to Guide Diplomats in International Conflict Resolution
- International Negotiations and Agenda Setting: Controlling the Flow of the Negotiation Process
- Leadership Skills
- Negotiation Skills and Bargaining Techniques from Female Executives
- Dear Negotiation Coach: Confronting Unconscious Bias Constructively
- Great Women Leaders Negotiate
- Advantages and Disadvantages of Leadership Styles: Uncovering Bias and Generating Mutual Gains
- The Opposite of Autocratic Leadership Styles
- Mediation
- How Mediation Can Help Resolve Pro Sports Disputes
- Negotiation Research on Mediation Techniques: Focus on Interests
- Mediation vs Arbitration – The Alternative Dispute Resolution Process
- Alternative Dispute Resolution (ADR): Negotiating for the Right Mediator
- When Lose-Lose is the Best Alternative to a Negotiated Agreement (BATNA)
- Negotiation Skills
- Negotiation Strategies: Emotional Expression at the Bargaining Table
- Distributive Bargaining Strategies
- Negotiation Techniques To Get New Business Partnerships Off on the Right Foot
- Dear Negotiation Coach: Negotiation Mistakes in Choosing the Room
- Negotiation Skills Training: Define Your Negotiation Style
- Negotiation Training
- Salary Negotiations
- Teaching Negotiation
- Bidding in an International Business Negotiation: Euro-Idol
- Ask A Negotiation Expert: Using Law Teaching Materials to Build Bridges
- Digitally Enhanced Simulation Packages – With Live Data Analytics
- Check Out the Brief Course Outlines from the TNRC
- Teaching the Fundamentals: The Best Introductory Negotiation Role Play Simulations
- Win-Win Negotiations