Organizations often establish elaborate business crisis management plans. Through a rapid, centralized response, an organization can shift swiftly and efficiently from day-to-day operations into crisis-management mode, whether that crisis involves a building evacuation, a tumble in the company’s stock price, or a product recall.
… Read More 
Discover how to apply the lessons of hostage negotiation scenarios to avoid disasters, diffuse tensions, and break through impasse with open communication when you download your copy of the FREE special report, Crisis Communication: How to Avoid Being Held Hostage by Crisis Negotiations, from the Program on Negotiation at Harvard Law School today!
hostage crisis negotiation
The following items are tagged hostage crisis negotiation:
Hostage Negotiation Techniques for Business Negotiators
What do FBI hostage negotiation techniques and business dealmaking have in common? Not a lot, we might assume. In workplace talks, lives are rarely at stake, and tensions seldom escalate into violence. Yet dig a bit deeper, and similarities emerge: just as in a crisis negotiation, business talks can be highly charged, unpredictable, and emotional.
In … Read More
Spring 2021 HARVARD NEGOTIATION MASTER CLASS
2021 Programs
Summer Programs
Contact us: Call 1-800-391-8629 (outside the US: +1-301-528-2676) between 9 a.m. and 5 p.m. ET any business day or email hni@law.harvard.edu
Articles & Insights
BATNA
- Business Negotiations
- Bargaining for a New Car: Real World Negotiations Examples
- Contract Negotiations and Business Communication: How to Write an Iron-Clad Contract
- Business Negotiation Skills to Curb Your Overconfidence
- Negotiation Skills: Four Steps for Changing Negotiation Practices in Your Organization
- Amazon–Whole Foods Negotiation: Did the Exclusive Courtship Move Too Fast?
- Conflict Resolution
- Crisis Negotiations
- What is Crisis Management in Negotiation?
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Negotiation in the News: Last Negotiating Moves From A Never-Boring President
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- Negotiating Change During the Covid-19 Pandemic
- Dealing with Difficult People
- Examples of Difficult Situations at Work: Consensus and Negotiated Agreements
- Dealing with Difficult People and Negotiation: When Should You Give Up the Fight?
- Negotiation Tips: Listening Skills for Dealing with Difficult People
- How to Handle Difficult Customers
- Bargaining in Bad Faith: Dealing with “False Negotiators”
- Dealmaking
- Dispute Resolution
- Negotiation Case Studies: Google’s Approach to Dispute Resolution
- Cultural Barriers and Conflict Negotiation Strategies: Apple’s Apology in China
- Difficult Situations at Work – Negotiation Skills for Dealing with Difficult People
- Dispute Resolution on Facebook: Using a Negotiation Approach to Resolve a Conflict
- Alternative Dispute Resolution In-House: Mediation, Arbitration, or Med-Arb?
- International Negotiation
- Dear Negotiation Coach: How Can I Improve My Cross-Cultural Negotiation Skills?
- Dispute Resolution for India and Bangladesh
- Cross Cultural Negotiations in International Business: Four Negotiation Tips for Bargaining in China
- Famous Negotiators: Tony Blair’s 10 Principles to Guide Diplomats in International Conflict Resolution
- International Negotiations and Agenda Setting: Controlling the Flow of the Negotiation Process
- Leadership Skills
- Mediation
- Negotiation Research on Mediation Techniques: Focus on Interests
- Mediation vs Arbitration – The Alternative Dispute Resolution Process
- Interest-Based Negotiation: In Mediation, Focus on Your Goals
- Using E-Mediation and Online Mediation Techniques for Conflict Resolution
- Negotiations and Logrolling: Discover Opportunities to Generate Mutual Gains
- Negotiation Skills
- Negotiation Training
- Salary Negotiations
- Teaching Negotiation
- Win-Win Negotiations