If you work with others, sooner or later you will almost inevitably face the need for conflict resolution. You may need to mediate a dispute between two members of your department. Or you may find yourself angered by something a colleague reportedly said about you in a meeting. Or you may need to engage in … Read More 
When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.
dealing with conflict at work
The following items are tagged dealing with conflict at work:
How to Manage Conflict at Work
Sooner or later, almost all of us will find ourselves trying to cope with how to manage conflict at work. At the office, we may struggle to work through high-pressure situations with people with whom we have little in common. We need a special set of strategies to calm tempers, restore order, and meet each … Read More
Spring 2020 HARVARD NEGOTIATION MASTER CLASS
2020 Programs
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Contact us: Call 1-800-391-8629 (outside the US: +1-301-528-2676) between 9 a.m. and 5 p.m. ET any business day or email hni@law.harvard.edu
Articles & Insights
BATNA
- Business Negotiations
- In Contract Negotiation, Wise Business Negotiators Sweat the Small Stuff
- Integrative Negotiations, Value Creation, and Creativity at the Bargaining Table
- The Winner’s Curse in Negotiations: How to Avoid It
- Negotiation in Business: Apple and Samsung’s Dispute Resolution Case Study
- Navigating Business Relationships Using Negotiation
- Conflict Resolution
- How to Maintain Your Power While Engaging in Conflict Resolution
- Conflict Resolution in the Family
- Conflict Management and Negotiation: Personality and Individual Differences That Matter
- In Conflict Resolution, President Carter Turned Flaws Into Virtues
- Conflict Management: The Challenges of Negotiating Online
- Crisis Negotiations
- Harvard Law Professor Guhan Subramanian Moderates Panel on Difficult Negotiation Scenarios
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- Crisis Negotiation Skills: The Hostage Negotiator’s Drill
- Hostage Negotiation Techniques for Business Negotiators
- What is Crisis Management in Negotiation?
- Dealing with Difficult People
- How to Renegotiate a Bad Deal
- Managing Difficult Employees: Listening to Learn
- Negotiation Strategies: Bernie Sanders’ Pragmatic Approach to Negotiating in the Senate
- Trust and Honesty in Negotiations: Dealing with Dishonest Negotiators
- Managing Difficult Employees, and Those Who Just Seem Difficult
- Dealmaking
- Dispute Resolution
- Diagnose Your Negotiation Techniques and Negotiation Style
- What is Alternative Dispute Resolution?
- Alternative Dispute Resolution (ADR) Techniques: Negotiating Conditions
- The Importance of Power in Negotiations: Taylor Swift Shakes it Off
- Employee Grievances: Are Most Legal Disputes Resolved in Litigation or Arbitration?
- International Negotiation
- Crisis Negotiation: The European Financial Crisis
- Overcoming Cross-Cultural Barriers to a Negotiated Agreement: Negotiation Ethics and International Negotiations
- How to Negotiate with Difficult People: International Negotiation, and a Refusal to Communicate
- Overcoming Cultural Barriers in Negotiations and the Importance of Communication in International Business Deals
- International Negotiations: North and South Korea Talks Collapse
- Leadership Skills
- Mediation
- The Mediation Process and Dispute Resolution
- Techniques for Leading Multiparty Negotiations: Structuring the Bargaining Process
- Types of Mediation: Choose the Type Best Suited to Your Conflict
- Communicate Your Interests Behind the Deal
- Dispute Resolution: The Advantages of a Neutral Third-Party Mediator
- Negotiation Skills
- Negotiation Training
- Salary Negotiations
- Teaching Negotiation
- Win-Win Negotiations
- Negotiating for a Win Win Coalition at the Bargaining Table
- The Importance of Negotiation for Female Negotiators: Women Should “Negotiate Hard”
- Labor Negotiation Strategies
- Win-Win Negotiations: Should You Consider a Deal Sweetener?
- Google’s Negotiations with Groupon: How Business Negotiators Can Maximize Value Claiming When Engaging in Integrative Negotiations