If you work with others, sooner or later you will almost inevitably face the need for conflict resolution. You may need to mediate a dispute between two members of your department. Or you may find yourself angered by something a colleague reportedly said about you in a meeting. Or you may need to engage in … Read More
When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.
dealing with conflict at work
The following items are tagged dealing with conflict at work:
How to Manage Conflict at Work
Posted by Katie Shonk & filed under Conflict Resolution.
Sooner or later, almost all of us will find ourselves trying to cope with how to manage conflict at work. At the office, we may struggle to work through high-pressure situations with people with whom we have little in common. We need a special set of strategies to calm tempers, restore order, and meet each … Read More
Spring 2021 HARVARD NEGOTIATION MASTER CLASS
2021 Programs
- Spring Seminar Brochure
- Register Online:
Spring Sessions - Read More
Summer Programs
Contact us: Call 1-800-391-8629 (outside the US: +1-301-528-2676) between 9 a.m. and 5 p.m. ET any business day or email hni@law.harvard.edu
Select Your Free Special Report
- Negotiation Master Class Spring 2021 Program Guide
- Negotiation and Leadership Spring 2021 Brochure
- PON Global — Online February and March 2021 Brochure
- Negotiation and Leadership December 2020 Brochure
- PON Global — Online November 2020 Brochure
- Make the Most of Online Negotiations
- Negotiation Master Class Fall 2020 Program Guide
- Negotiation and Leadership October 2020 Brochure
- Managing Multiparty Negotiations
- Getting the Deal Done
Teaching Negotiation Resource Center
Preparing for Negotiation
Understanding how to arrange the meeting space is a key aspect of preparing for negotiation. In this video, Professor Guhan Subramanian discusses a real world example of how seating arrangements can influence a negotiator’s success. This discussion was held at the 3 day executive education workshop for senior executives at the Program on Negotiation at Harvard Law School.
Guhan Subramanian is the Professor of Law and Business at the Harvard Law School and Professor of Business Law at the Harvard Business School.
Articles & Insights
BATNA
Business Negotiations
Conflict Resolution
Crisis Negotiations
Dealing with Difficult People
Dealmaking
Dispute Resolution
- Dispute Resolution on Facebook: Using a Negotiation Approach to Resolve a Conflict
- Alternative Dispute Resolution In-House: Mediation, Arbitration, or Med-Arb?
- Dear Negotiation Coach: Responding (Or Not) to an Ultimatum in Negotiation
- Dispute Resolution, NHL style
- The Door in the Face Technique: Will It Backfire?
International Negotiation
- Cross Cultural Negotiations in International Business: Four Negotiation Tips for Bargaining in China
- Famous Negotiators: Tony Blair’s 10 Principles to Guide Diplomats in International Conflict Resolution
- International Negotiations and Agenda Setting: Controlling the Flow of the Negotiation Process
- Diplomacy Examples in the Covid-19 Era
- Famous Negotiators: Angela Merkel and Vladimir Putin
Leadership Skills
- Implicit and Explicit Bias: When Negotiators Discriminate Based on Race
- Servant Leadership and Warren Buffett’s Giving Pledge
- How to Negotiate in Cross-Cultural Situations
- Ethics in Business Negotiations and in Leadership: How Collusion Limits Value Creating Opportunities
- Effective Leadership Techniques: Negotiating as an Agent
Mediation
- When Lose-Lose is the Best Alternative to a Negotiated Agreement (BATNA)
- What Makes a Good Mediator?
- Mediation Training: What Can You Expect?
- Arbitration vs Mediation: The Definition of Mediation as a Problem Solving Process
- Definition of Mediation and the Mediation Process: The Impact of Lawyers on Alternative Dispute Resolution (ADR)
Negotiation Skills
- Dear Negotiation Coach: Responsible Negotiation Means Caring Beyond the Deal Closing
- Building Coalitions: Apple and the Art of Persuasion
- Negotiation Research Examines Ethics in Negotiating
- 5 Common Negotiation Mistakes and How You Can Avoid Them
- A Token Concession: In Negotiation, the Gift that Keeps on Giving
Negotiation Training
Salary Negotiations
Teaching Negotiation
- Advice for Peace: Ending Civil War in Colombia
- New Simulation and Case Study: Camp Lemonnier
- Teaching Mediation: Exercises to Help Students Acquire Mediation Skills
- Teaching Community Dispute Resolution: Exercises to Facilitate Positive Change
- New International Negotiation Simulations: Teaching International Negotiation with Current Global Dynamics
Win-Win Negotiations
Executive Seminars
- Negotiation and Leadership: Dealing with Difficult People and Problems BR
- Negotiation and Leadership: Dealing with Difficult People and Problems AQ
- Negotiation and Leadership NL P
- Negotiation and Leadership NL O
- Negotiation and Leadership: Dealing with Difficult People and Problems
- Negotiation and Leadership: Dealing with Difficult People and Problems
Harvard Negotiation Institute Seminars
- Mediating Disputes – Now Live and Online
- Negotiation Workshop: Improving Your Negotiating Effectiveness
- Negotiation Workshop: Strategies, Tools, and Skills for Success
- Secrets of Successful Dealmaking
- Negotiating Difficult Conversations: Dealing with Tough Topics Productively
- Advanced Mediation Workshop: Mediating Complex Disputes