If you work with others, sooner or later you will almost inevitably face the need for conflict resolution. You may need to mediate a dispute between two members of your department. Or you may find yourself angered by something a colleague reportedly said about you in a meeting. Or you may need to engage in … Read More 
When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.
dealing with conflict at work
The following items are tagged dealing with conflict at work:
How to Manage Conflict at Work
Sooner or later, almost all of us will find ourselves trying to cope with how to manage conflict at work. At the office, we may struggle to work through high-pressure situations with people with whom we have little in common. We need a special set of strategies to calm tempers, restore order, and meet each … Read More
Spring 2021 HARVARD NEGOTIATION MASTER CLASS
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Articles & Insights
BATNA
- Business Negotiations
- Conflict Resolution
- Crisis Negotiations
- Dealing with Difficult People
- Dealmaking
- Dispute Resolution
- Dispute Resolution on Facebook: Using a Negotiation Approach to Resolve a Conflict
- Alternative Dispute Resolution In-House: Mediation, Arbitration, or Med-Arb?
- Dear Negotiation Coach: Responding (Or Not) to an Ultimatum in Negotiation
- Dispute Resolution, NHL style
- The Door in the Face Technique: Will It Backfire?
- International Negotiation
- Cross Cultural Negotiations in International Business: Four Negotiation Tips for Bargaining in China
- Famous Negotiators: Tony Blair’s 10 Principles to Guide Diplomats in International Conflict Resolution
- International Negotiations and Agenda Setting: Controlling the Flow of the Negotiation Process
- Diplomacy Examples in the Covid-19 Era
- Famous Negotiators: Angela Merkel and Vladimir Putin
- Leadership Skills
- Implicit and Explicit Bias: When Negotiators Discriminate Based on Race
- Servant Leadership and Warren Buffett’s Giving Pledge
- How to Negotiate in Cross-Cultural Situations
- Ethics in Business Negotiations and in Leadership: How Collusion Limits Value Creating Opportunities
- Effective Leadership Techniques: Negotiating as an Agent
- Mediation
- When Lose-Lose is the Best Alternative to a Negotiated Agreement (BATNA)
- What Makes a Good Mediator?
- Mediation Training: What Can You Expect?
- Arbitration vs Mediation: The Definition of Mediation as a Problem Solving Process
- Definition of Mediation and the Mediation Process: The Impact of Lawyers on Alternative Dispute Resolution (ADR)
- Negotiation Skills
- Dear Negotiation Coach: Responsible Negotiation Means Caring Beyond the Deal Closing
- Building Coalitions: Apple and the Art of Persuasion
- Negotiation Research Examines Ethics in Negotiating
- 5 Common Negotiation Mistakes and How You Can Avoid Them
- A Token Concession: In Negotiation, the Gift that Keeps on Giving
- Negotiation Training
- Salary Negotiations
- Teaching Negotiation
- Advice for Peace: Ending Civil War in Colombia
- New Simulation and Case Study: Camp Lemonnier
- Teaching Mediation: Exercises to Help Students Acquire Mediation Skills
- Teaching Community Dispute Resolution: Exercises to Facilitate Positive Change
- New International Negotiation Simulations: Teaching International Negotiation with Current Global Dynamics
- Win-Win Negotiations