When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.

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ADR in the Corporation: An Overview of the “Solutions” Program at Coca-Cola Enterprises

Posted by & filed under Events.

Melanie Lewis, Corporate Manager of Conflict Management and the Solutions Program Director for Coca-Cola Enterprises Inc.

Chuck Doran, mediator, trainer, ombudsman and founder of Mediation Works Incorporated (MWI)

In an effort to proactively address employee concerns, senior management at Coca-Cola Enterprises (CCE) approved a plan in 2000 to launch a comprehensive ADR program designed to assist every