Question: I’m aware of lots of unresolved personnel issues that seem to be festering in my department, such as complaints about someone who is not doing his share of the work, another person whose griping is causing a drop in morale, and two coworkers who can’t seem to get along. I’m comfortable negotiating with customers, … Read More 
When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.
conflict management tips
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Spring 2020 HARVARD NEGOTIATION MASTER CLASS
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Articles & Insights
BATNA
- Business Negotiations
- Conflict Resolution
- Types of Conflict in Business Negotiation—and How to Avoid Them
- Managing Expectations in Negotiations
- A Case Study of Conflict Management and Negotiation
- Case Study of Conflict Management: To Resolve Disputes and Manage Conflicts, Assume a Neutral 3rd Party Role
- Advanced Negotiation Strategies and Concepts: Hostage Negotiation Tips for Business Negotiators
- Crisis Negotiations
- What is Crisis Management in Negotiation?
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Harvard Law Professor Guhan Subramanian Moderates Panel on Difficult Negotiation Scenarios
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- Crisis Negotiation Skills: The Hostage Negotiator’s Drill
- Dealing with Difficult People
- Ethics in Negotiations: How to Deal with Deception at the Bargaining Table
- Negotiation Tactics for Bargaining with Difficult People: The Comcast Merger
- Examples of Difficult Situations at Work: Consensus and Negotiated Agreements
- Dealing with Difficult People and Negotiation: When Should You Give Up the Fight?
- Negotiation Tips: Listening Skills for Dealing with Difficult People
- Dealmaking
- Closing the Deal in Negotiations: 3 Tips for Sequential Dealmaking
- What is Distributive Negotiation and Five Proven Strategies
- Power in Negotiation: Examples of Being Overly Committed to the Deal
- MESO Negotiation: The Benefits of Making Multiple Equivalent Simultaneous Offers in Business Negotiations
- What Leads to Renegotiation?
- Dispute Resolution
- International Negotiation
- International Negotiations and Cognitive Biases in Negotiation
- Diplomatic Negotiations: The Surprising Benefits of Conflict and Teamwork at the Negotiation Table
- Political Negotiation and Beyond: How (and How Not) to Make Threats
- The Negotiation Process in China
- Dispute Resolution for India and Bangladesh
- Leadership Skills
- Organizational Leadership in High-Stakes Business Negotiations
- Negotiations, Gender, and Status at the Bargaining Table
- Leadership Styles in Negotiation: The Case of Ebay and Paypal
- Leadership Skills in Negotiation: How to Negotiate Equity Incentives with Senior Management
- Moral Leadership: Do Women Negotiate More Ethically than Men?
- Mediation
- Negotiation Skills
- Negotiation Training
- Salary Negotiations
- Teaching Negotiation
- Win-Win Negotiations