Question: I’m aware of lots of unresolved personnel issues that seem to be festering in my department, such as complaints about someone who is not doing his share of the work, another person whose griping is causing a drop in morale, and two coworkers who can’t seem to get along. I’m comfortable negotiating with customers, … Read More 
When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.
conflict management tips
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FALL 2019 HARVARD NEGOTIATION MASTER CLASS
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Contact us: Call 1-800-391-8629 (outside the US: +1-301-528-2676) between 9 a.m. and 5 p.m. ET any business day or email hni@law.harvard.edu
Articles & Insights
BATNA
- Business Negotiations
- How Principal Agent Theory Works in Business Negotiations: Dealmaking Strategies for Bargaining with Agents
- Negotiation Examples in Real Life – Buying a Home and Dealing with Difficult People
- Winner’s Curse: Negotiation Mistakes to Avoid
- What is the Right of First Refusal?
- Business Negotiation Strategies When Your Boss Is the Problem
- Conflict Resolution
- How to Manage Conflict at Work
- Tough Topics in Negotiation: Negotiating a Non-Compete Agreement with Employers
- When Family Business Disputes Require Conflict Resolution
- How to Deal with Threats: 4 Negotiation Tips for Managing Conflict at the Bargaining Table
- Case Study of Conflict Management: To Resolve Disputes and Manage Conflicts, Assume a Neutral 3rd Party Role
- Crisis Negotiations
- Hostage Negotiation Techniques for Business Negotiators
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- What is Crisis Management in Negotiation?
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Crisis Negotiation Skills: The Hostage Negotiator’s Drill
- Dealing with Difficult People
- Dealing with Difficult People and Negotiation: When Should You Give Up the Fight?
- Managing Difficult Employees, and Those Who Just Seem Difficult
- Trust and Honesty in Negotiations: Dealing with Dishonest Negotiators
- Negotiation Tips: Listening Skills for Dealing with Difficult People
- Examples of Difficult Situations at Work: Consensus and Negotiated Agreements
- Dealmaking
- Dispute Resolution
- Difficult Situations at Work – Negotiation Skills for Dealing with Difficult People
- What is Dispute System Design?
- Four Conflict Negotiation Strategies for Resolving Value-Based Disputes
- In Contract Negotiations, Agree on How You’ll Disagree
- Conflict Negotiation Strategies: When Do Employees Choose to Negotiate?
- International Negotiation
- Leadership Skills
- Negotiations, Gender, and Status at the Bargaining Table
- Negotiation Skills and Bargaining Techniques from Female Executives
- Advantages and Disadvantages of Leadership Styles: Uncovering Bias and Generating Mutual Gains
- Challenges Facing Women Negotiators
- How to Negotiate in Cross-Cultural Situations
- Mediation
- The Mediation Process and Dispute Resolution
- When Lose-Lose is the Best Alternative to a Negotiated Agreement (BATNA)
- Mediation Training: What Can You Expect?
- Mediation Techniques – Resolve Disputes and Manage Conflict with These Mediation Skills
- Using E-Mediation and Online Mediation Techniques for Conflict Resolution
- Negotiation Skills
- Creating Value in Integrative Negotiations: Myth of the Fixed-Pie of Resources
- Professional Negotiators: Give Texts a Chance
- Negotiation Skills Training: Define Your Negotiation Style
- The Power of a Simple Thank You in Negotiation
- Negotiation Techniques To Get New Business Partnerships Off on the Right Foot
- Negotiation Training
- Use a Negotiation Preparation Worksheet for Continuous Improvement
- Ethics and Negotiation: 5 Principles of Negotiation to Boost Your Bargaining Skills in Business Situations
- 10 Negotiation Training Skills Every Organization Needs
- The Importance of a Relationship in Negotiation
- 3-D Negotiation Strategy
- Salary Negotiations
- Teaching Negotiation
- Win-Win Negotiations