Question: I’m aware of lots of unresolved personnel issues that seem to be festering in my department, such as complaints about someone who is not doing his share of the work, another person whose griping is causing a drop in morale, and two coworkers who can’t seem to get along. I’m comfortable negotiating with customers, … Read More 
When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.
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Fall 2020 HARVARD NEGOTIATION MASTER CLASS
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Articles & Insights
BATNA
- Business Negotiations
- Conflict Resolution
- Crisis Negotiations
- Dealing with Difficult People
- Managing Difficult Employees, and Those Who Just Seem Difficult
- Dealing with Difficult People: Lies, Lies, and More Lies
- Coping with Difficult Coworkers
- Managing Difficult Conversations: Achieving Objectives with Backmapping Negotiation Strategies
- When Dealing with Difficult People, Try a Complementary Approach
- Dealmaking
- Negotiation Techniques: How to Predict a Negotiator’s Decisions
- Negotiation Skills in Business Communication – Use Chaos to Your Advantage at the Bargaining Table
- Deal-Making Negotiation Strategies: Short on Cash? Try Bartering
- How Does Mediation Work in a Lawsuit?
- Dealmaking Tips: 7 Negotiation Tactics for Saving a Deal from Collapse
- Dispute Resolution
- 3 Negotiation Strategies for Conflict Resolution
- Win Win Negotiation Example – Change the Name of the Game
- What are the Three Basic Types of Dispute Resolution? What to Know About Mediation, Arbitration, and Litigation
- Patience is a Winning Negotiation Skill for Getting What You Want at the Negotiation Table
- How Fast-Food Workers Used Alternative Dispute Resolution (ADR) to Demand Higher Wages
- International Negotiation
- Negotiation Case Studies: The Bangladesh Factory-Safety Agreements
- A Crisis Negotiations Case Study: Chen Guangcheng, the United States, China, and Diplomatic Negotiations
- Cross Cultural Communication: Translation and Negotiation
- The Importance of Relationship Building in China
- How to Overcome Cultural Barriers in Negotiation
- Leadership Skills
- Mediation
- Undecided on Your Dispute Resolution Process? Combine Mediation and Arbitration, Known as Med-Arb
- How Mediation Can Help Resolve Pro Sports Disputes
- Why is Negotiation Important: Mediation in Transactional Negotiations
- Mediation Process and Business Negotiations: How Does Mediation Work in a Lawsuit?
- Mediation: Sitting Down at the Table
- Negotiation Skills
- Negotiation Training
- Salary Negotiations
- Teaching Negotiation
- Nagorno-Karabakh: Decades Old Conflict Resurfaces Between Armenia and Azerbaijan
- Asynchronous Learning: Negotiation Exercises to Keep Students Learning Outside the Classroom
- Check Out Our Advanced Search Tool! Find New Teaching Materials in Seconds
- Internal Negotiation: How to Set Up For Success
- Teach Your Students to Negotiate Climate Change
- Win-Win Negotiations