Question: I’m aware of lots of unresolved personnel issues that seem to be festering in my department, such as complaints about someone who is not doing his share of the work, another person whose griping is causing a drop in morale, and two coworkers who can’t seem to get along. I’m comfortable negotiating with customers, … Read More 
When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.
conflict management tips
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Spring 2021 HARVARD NEGOTIATION MASTER CLASS
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Articles & Insights
BATNA
- What is BATNA? How to Find Your Best Alternative to a Negotiated Agreement
- Negotiation research you can use: The irrational impact of disappearing BATNAs
- BATNA and Other Sources of Power at the Negotiation Table
- Negotiation Examples: How Crisis Negotiators Use Text Messaging
- Take your BATNA to the Next Level
- Business Negotiations
- Conflict Resolution
- Crisis Negotiations
- Learning from crisis negotiations
- What is Crisis Management in Negotiation?
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Negotiation in the News: Last Negotiating Moves From A Never-Boring President
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- Dealing with Difficult People
- Managing Difficult Conversations: Achieving Objectives with Backmapping Negotiation Strategies
- When Dealing with Difficult People, Try a Complementary Approach
- Examples of Difficult Situations at Work: Consensus and Negotiated Agreements
- Dealing with Difficult People and Negotiation: When Should You Give Up the Fight?
- Negotiation Tips: Listening Skills for Dealing with Difficult People
- Dealmaking
- Dispute Resolution
- Methods of Dispute Resolution: Building Trust in Online Mediation
- Using Principled Negotiation to Resolve Disagreements
- Repairing Relationships Using Negotiation Skills
- Alternative Dispute Resolution Examples: Restorative Justice
- Patience is a Winning Negotiation Skill for Getting What You Want at the Negotiation Table
- International Negotiation
- Leadership Skills
- How to Negotiate in Cross-Cultural Situations
- Organizational Leadership: Negotiating Buy-In to Your Cause
- Leadership Styles in Negotiation: The Case of Ebay and Paypal
- Leadership Skills in Negotiation: How to Negotiate Equity Incentives with Senior Management
- Why diversity hiring efforts often fail—and how your organization can do better
- Mediation
- Negotiation Skills
- Four Negotiation Examples in the Workplace That Sought Greater Equity and Diversity
- Dear Negotiation Coach: To Resolve Conflict, Address Dignity Concerns
- Aggressive Negotiation Tactics: Threats at the Bargaining Table
- Team Building Using Negotiation Skills
- Ask A Negotiation Expert: The Accidental Negotiation Expert
- Negotiation Training
- Salary Negotiations
- Teaching Negotiation
- New Simulation on Bidding in an International Business Negotiation: Euro-Idol
- Learn from the Best with the Great Negotiator Case Studies
- Negotiating Identity and Values-Based Disputes
- Digitally Enhanced Simulation Packages – With Live Data Analytics
- Lessons Learned from Teaching Online: Pedagogy in a Pandemic
- Win-Win Negotiations