Question: I’m aware of lots of unresolved personnel issues that seem to be festering in my department, such as complaints about someone who is not doing his share of the work, another person whose griping is causing a drop in morale, and two coworkers who can’t seem to get along. I’m comfortable negotiating with customers, … Read More 
When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.
conflict management tips
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Spring 2020 HARVARD NEGOTIATION MASTER CLASS
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Articles & Insights
BATNA
- The Top Three Defensive Negotiation Strategies You Need to Know
- BATNA and Risky Negotiation Tactics
- Star Wars Stories: George Lucas and a Strong BATNA, Passed Over
- Understanding Your Counterpart’s BATNA
- Overcoming Barriers to Agreement: How Dell Computer’s BATNA Informed Its Privatization Negotiations
- Business Negotiations
- Four Ways to Manage Conflict in the Workplace
- How to Build a Relationship at the Bargaining Table During Business Negotiations
- In Contract Negotiation, Wise Business Negotiators Sweat the Small Stuff
- Integrative Negotiations, Value Creation, and Creativity at the Bargaining Table
- The Winner’s Curse in Negotiations: How to Avoid It
- Conflict Resolution
- Crisis Negotiations
- Harvard Law Professor Guhan Subramanian Moderates Panel on Difficult Negotiation Scenarios
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- Crisis Negotiation Skills: The Hostage Negotiator’s Drill
- Hostage Negotiation Techniques for Business Negotiators
- What is Crisis Management in Negotiation?
- Dealing with Difficult People
- How to Renegotiate a Bad Deal
- Managing Difficult Employees: Listening to Learn
- Negotiation Strategies: Bernie Sanders’ Pragmatic Approach to Negotiating in the Senate
- Trust and Honesty in Negotiations: Dealing with Dishonest Negotiators
- Managing Difficult Employees, and Those Who Just Seem Difficult
- Dealmaking
- Dispute Resolution
- Dispute Resolution Strategies for Managing Internal Conflicts in Organizations
- Diagnose Your Negotiation Techniques and Negotiation Style
- What is Alternative Dispute Resolution?
- Alternative Dispute Resolution (ADR) Techniques: Negotiating Conditions
- The Importance of Power in Negotiations: Taylor Swift Shakes it Off
- International Negotiation
- Cross-Cultural Communication in Business Negotiations
- Crisis Negotiation: The European Financial Crisis
- Overcoming Cross-Cultural Barriers to a Negotiated Agreement: Negotiation Ethics and International Negotiations
- How to Negotiate with Difficult People: International Negotiation, and a Refusal to Communicate
- Overcoming Cultural Barriers in Negotiations and the Importance of Communication in International Business Deals
- Leadership Skills
- Ethics in Business Negotiations and in Leadership: How Collusion Limits Value Creating Opportunities
- Leadership Styles in Crisis Negotiations
- Servant Leadership and Warren Buffett’s Giving Pledge
- Body Language in the Negotiation Process and the Impact of Gender at the Bargaining Table
- How to Negotiate in Cross-Cultural Situations
- Mediation
- Negotiation Skills
- Negotiation Training
- Salary Negotiations
- Teaching Negotiation
- Win-Win Negotiations