Question: I’m aware of lots of unresolved personnel issues that seem to be festering in my department, such as complaints about someone who is not doing his share of the work, another person whose griping is causing a drop in morale, and two coworkers who can’t seem to get along. I’m comfortable negotiating with customers, … Read More
When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.
conflict management tips
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Spring 2022 Programs
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June & July 2022 - Register Online:
June & July 2022 - Learn More about Negotiation and Leadership
Fall 2022 Programs
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Fall 2022 - Register Online:
Fall 2022 - Learn More about Negotiation and Leadership
NOVEMBER 2022 HARVARD NEGOTIATION MASTER CLASS
Select Your Free Special Report
- Negotiation Master Class November 2022 Program Guide
- Negotiation and Leadership In-Person Fall 2022 Brochure
- Negotiation and Leadership In-Person Spring/Summer 2022 Brochure
- Negotiation and Leadership March and April 2022 Brochure
- Make the Most of Online Negotiations
- Managing Multiparty Negotiations
- Getting the Deal Done
- Salary Negotiations
- Overcoming Cultural Barriers in Negotiation
- Negotiation Training: How Harvard Negotiation Exercises, Negotiation Cases and Good Negotiation Coaching Can Make You a Better Negotiator
Teaching Negotiation Resource Center
Preparing for Negotiation
Understanding how to arrange the meeting space is a key aspect of preparing for negotiation. In this video, Professor Guhan Subramanian discusses a real world example of how seating arrangements can influence a negotiator’s success. This discussion was held at the 3 day executive education workshop for senior executives at the Program on Negotiation at Harvard Law School.
Guhan Subramanian is the Professor of Law and Business at the Harvard Law School and Professor of Business Law at the Harvard Business School.
Articles & Insights
BATNA
Business Negotiations
- How to Find the ZOPA in Business Negotiations
- Advice for Bargaining Abroad: Tips on How To Overcome Cultural Barriers
- Bargaining for a New Car: Real World Negotiations Examples
- Contract Negotiations and Business Communication: How to Write an Iron-Clad Contract
- Business Negotiation Skills to Curb Your Overconfidence
Conflict Resolution
- Cognitive Biases in Negotiation and Conflict Resolution – Common Negotiation Mistakes
- MESO: Make Multiple Equivalent Simultaneous Offers to Create Value in Dealmaking Table
- What is Conflict Resolution, and How Does It Work?
- Negotiation Skills and Strategies: Winning Over Reluctant Counterparts
- How to Control Your Emotions in Conflict Resolution
Crisis Negotiations
Dealing with Difficult People
Dealmaking
Dispute Resolution
- Choose the Right Dispute Resolution Process
- Negotiation Case Studies: Google’s Approach to Dispute Resolution
- Difficult Situations at Work – Negotiation Skills for Dealing with Difficult People
- Dispute Resolution on Facebook: Using a Negotiation Approach to Resolve a Conflict
- Alternative Dispute Resolution In-House: Mediation, Arbitration, or Med-Arb?
International Negotiation
- Dear Negotiation Coach: How Can I Improve My Cross-Cultural Negotiation Skills?
- Dispute Resolution for India and Bangladesh
- Cross Cultural Negotiations in International Business: Four Negotiation Tips for Bargaining in China
- Famous Negotiators: Tony Blair’s 10 Principles to Guide Diplomats in International Conflict Resolution
- International Negotiations and Agenda Setting: Controlling the Flow of the Negotiation Process
Leadership Skills
Mediation
- Negotiation Research on Mediation Techniques: Focus on Interests
- Mediation vs Arbitration – The Alternative Dispute Resolution Process
- Interest-Based Negotiation: In Mediation, Focus on Your Goals
- Using E-Mediation and Online Mediation Techniques for Conflict Resolution
- Negotiations and Logrolling: Discover Opportunities to Generate Mutual Gains
Negotiation Skills
- Body Language in Negotiation Can Build Rapport—Without Saying a Word
- Distributive Bargaining Strategies
- Negotiation Techniques To Get New Business Partnerships Off on the Right Foot
- Negotiation Skills Training: Define Your Negotiation Style
- Negotiation Skills: The Science and Art of Receiving Feedback
Negotiation Training
- Negotiation Training: What’s Special About Technology Negotiations?
- Best Negotiation Books: A Negotiation Reading List
- Use a Negotiation Preparation Worksheet for Continuous Improvement
- The Importance of a Relationship in Negotiation
- Ethics and Negotiation: 5 Principles of Negotiation to Boost Your Bargaining Skills in Business Situations
Salary Negotiations
Teaching Negotiation
- Three-Party Coalition All-In-One Curriculum Package Now Available!
- The Collective Leadership Approach to Negotiating Climate Action
- Planning for Cyber Defense of Critical Urban Infrastructure
- Bakra Beverage All-In-One Curriculum Package is Now Available!
- Asynchronous Learning: Negotiation Exercises to Keep Students Engaged Outside the Classroom
Win-Win Negotiations