When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.

conflict management system

The following items are tagged conflict management system:

Mary Rowe

Posted by & filed under Greater Boston PON Network.

Mary Rowe is an MIT Ombudsperson and Adjunct Professor of Negotiation and Conflict Management at the MIT Sloan School of Management. In 1973 MIT may have been the first large organization to use the term “sexual harassment” and to adopt procedures, to deal with harassment, in part because of … Read Mary Rowe

ADR in the Corporation: An Overview of the “Solutions” Program at Coca-Cola Enterprises

Posted by & filed under Events.

Melanie Lewis, Corporate Manager of Conflict Management and the Solutions Program Director for Coca-Cola Enterprises Inc.

Chuck Doran, mediator, trainer, ombudsman and founder of Mediation Works Incorporated (MWI)

In an effort to proactively address employee concerns, senior management at Coca-Cola Enterprises (CCE) approved a plan in 2000 to launch a comprehensive ADR program designed to assist every