PON – Program on Negotiation at Harvard Law School - https://www.pon.harvard.edu
A framework for describing how to apply interest-based negotiation techniques to conversations and dilemmas in daily life. According to this framework, underlying every difficult conversation are actually three deeper conversations. (Douglas Stone, Bruce Patton and Sheila Heen, Difficult Conversations [Viking/Penguin, 1999], 7). Also see “three conversations”.
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