Douglas Stone

Douglas Stone

Co-Founder, Triad Consulting Group

Lecturer, Harvard Law School

Doug Stone has taught negotiation and helped resolve disputes around the world. In addition to being a lecturer on Law at Harvard Law School for more than 20 years, he teaches courses for the Program on Negotiation at Harvard Law School. Co-author of best-selling books and numerous articles on negotiation and conflict resolution, Stone has appeared on many radio and TV shows including Oprah.

As co-founder of Triad Consulting Group, Stone consults to a wide range of organizations, including Fidelity, Honda, HP, Merck, and Time Warner, and has lectured at Apple, Google, Microsoft, and Pixar. He has worked with journalists in South Africa, diplomats at the former Organization of African Unity, police and community leaders in Springfield, Massachusetts, and doctors at UN/AIDS and the World Health Organization. Stone has also partnered with the Boston Area Rape Crisis Center, the Nature Conservancy, the Nuclear Regulatory Commission, the State Department, and the White House. In addition to his teaching and consulting, from 1988 to 1998, Stone was an associate and then associate director of the Harvard Negotiation Project.


B.A., Brown University

J.D., Harvard Law School

Research interests

Negotiation theory, conflict resolution, improving conversations, decision making

Selected publications

  • With Bruce Patton and Sheila Heen. Difficult Conversations: How to Discuss What Matters Most. Penguin, 2000.
  • With Sheila Heen. Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Even When It’s Off-Base, Unfair, Poorly Delivered and Frankly, You’re Not in the Mood). Penguin, 2015.
  • With Sheila Heen. “Feedback: Evaluation Challenge.” Duke CE’s Dialogue Magazine, June 2014.
  • “Find the Coaching in Criticism.” Harvard Business Review, January–­February 2014.
  • “Difficult Conversations: Learning How to Address What Matters Most.” Rotman Magazine, May 1, 2011.
  • With Sheila Heen. “Talking about September 11: Sometimes Even Dispute Resolution Professionals May Need Help.” Dispute Resolutions Magazine, fall 2001, pp. 30–31.

3 Responses to “Douglas Stone”

  • Dear Professor Stone,

    “Difficult Conversations” has been a transformational book for me, and I have recently written a poem that carries what I see as some of the core messages of that book, which I see as relevant to social media and healthcare, in a way that I hope will complement the messages of the book. I am not sure what to do with it and was considering sending it to a poetry competition to see what others think of it. Would you be interested in seeing it?

    Physician, UK

  • Fred J.

    Dear Professor,

    Thank you for your time today. I was honored to meet you and have the opportunity of speaking with you this afternoon at the symposium.


    Fred Jankilevich
    Attorney At Law


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