Negotiation Skills

Negotiation is a deliberative process between two or more actors that seek a solution to a common issue or who are bartering over an item of value. Negotiation skills include the range of negotiation techniques negotiators employ to create value and claim value in their dealmaking business negotiations and beyond. Negotiation skills can help you make deals, solve problems, manage conflicts, and build relationships as well as preserve relationships. Negotiation skills can be learned with conscious effort and should be practiced once learned.

Negotiation training includes the range of activities and exercises negotiators undertake to improve their skills and techniques. Role-play simulations developed from real-world research and negotiation case studies, negotiation training provides benefits for teams and individuals seeking to create and claim more value in their negotiations.

The right skills allow you to maximize the value of your negotiated outcomes by effectively navigating the negotiation process from setup to commitment to implementation.

The Program on Negotiation’s Executive Education negotiation training programs include Negotiation and Leadership: Dealing with Difficult People and Problems, the Harvard Negotiation Master Class, and the Harvard Mediation Intensive.

This training allows negotiators to:

  • Acquire a systematic framework for analyzing and understanding negotiation
  • Assess and heighten awareness of your strengths and weaknesses as a negotiator
  • Learn how to create and maximize value in negotiations
  • Gain problem-solving techniques for distributing value fairly while strengthening relationships
  • Develop skills to deal with difficult negotiators and hard-bargaining tactics
  • Learn how to match the process to the context
  • Discover how effectively to manage and coordinate across and behind-the-table negotiations
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Negotiation Skills Tips: Be a Relationship Negotiator

PON Staff   •  11/20/2012   •  Filed in Negotiation Skills

During talks, effective relationship negotiators focus on a variety of noncontractual issues, including:

Getting to know the other side well
Establishing a positive personal chemistry between the leadership of the companies involved
Understanding and respecting each other’s cultures, expectations, and goals
Putting mechanisms in place to foster communication after the contract is signed
Ensuring that the proposed deal is … Learn More About This Program

There is No ‘I’ in Team, Only in Organizations

PON Staff   •  11/08/2012   •  Filed in Negotiation Skills

The old saying goes, “there is no ‘I’ in team,” but recent research by Program on Negotiation faculty member and Harvard Business School Associate Professor Francesca Gino and others suggests that an organization should pay attention to the various individuals it recruits, and by doing so it can improve employee retention and productivity. … Read There is No ‘I’ in Team, Only in Organizations

Setting and Articulating the Goal: Great Negotiator Charlene Barshefsky Shares Her Negotiation Strategy with HLS Students

PON Staff   •  11/05/2012   •  Filed in Negotiation Skills

Great Negotiator Award winner and former United States trade representative (1997-2001) to Japan and China, Ambassador Charlene Barshefsky visited Harvard Law School to speak with students in HLS Clinical Professor Robert Bordone’s Advanced Negotiations Workshop course on October 3. … Learn More About This Program

Why Busy People Like Drafts

PON Staff   •  10/30/2012   •  Filed in Negotiation Skills

How can you gain an edge when you’re in the seemingly weak position of negotiating a favor from a government or powerful bureaucracy? Present the other side with a draft agreement that authorizes or approves your request. Busy bureaucrats who lack a strong grasp of the details at hand are likely to seize on your … Read Why Busy People Like Drafts

The Program on Negotiation Mourns the Loss of Co-Founder Roger Fisher

PON Staff   •  10/12/2012   •  Filed in Negotiation Skills

Roger Fisher, co-founder of the Program on Negotiation and the Harvard Negotiation Project, died on August 25 at age 90. A true pioneer and leader, he helped launch a new way of thinking about negotiation, and he worked tirelessly to help people deal productively with conflict.

“Through his writing and teaching, Roger Fisher’s seminal contributions literally … Learn More About This Program

Google Searches for a More Diverse Team

PON Staff   •  10/10/2012   •  Filed in Negotiation Skills

Recently, executives at the Silicon Valley-based internet giant Google noticed a disturbing trend: the company was having difficulty hiring and retaining female employees, from engineers to senior executives, Claire Cain Miller writes in the August 22 issue of the New York Times. Women were dropping out during the job interview process and were not being … Read Google Searches for a More Diverse Team

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