Dispute Resolution Directory
For more information about current negotiation and conflict mediation course offerings, please visit the school’s websites:
Harvard Law School
Harvard Business School
Harvard Kennedy School
Harvard University
Massachusetts Institute of Technology
The Fletcher School, Tufts University
The Heller School, Brandeis University
Simmons College
UMass Boston
Framingham Court Mediation Services, Inc.
600 Concord Street
Framingham, MA 01702
Tel: 508-872-9495
Fax: 508-872-9764
www.framinghammediation.org
info@framinghammediation.org
Contact: Susan Ostberg
FCMS, established in 1979, is a public, non-profit organization serving the communities of MetroWest, the Framingham, Concord, Marlborough, and Natick District Courts, and the Middlesex Juvenile Court, as well as the Middlesex Probate and Family Court. We provide alternative dispute resolution services for … Read Framingham Court Mediation Services, Inc. 
Advanced Negotiation/Mediation: Reconciliation (ConRes 603)
MCCORMACK GRADUATE SCHOOL OF POLICY STUDIES
FALL 2013
Instructor:
David E. Matz
This is a “changing topics” course. Each semester it examines the resolution of conflict in a different context(s); topics covered in the past have included Arab Israeli Negotiation, Women and Conflict, Public Policy Disputes, Organizational Conflict, and Workplace Conflict. Specific focus and … Read Advanced Negotiation/Mediation: Reconciliation 
Advanced Intervention (DisRes 626)
MCCORMACK GRADUATE SCHOOL OF POLICY STUDIES
FALL 2013
Instructor:
TBD
This course applies the principles of mediation and other forms of intervention to a particular context. Each year, the specific course context changes. Possibilities include intervention in environmental disputes, family disputes, organizational disputes, or international disputes.
(Thursday 6:00 p.m.-8:30 p.m.) … Read Advanced Intervention 
Conflict Resolution Systems for Organizations (DisRes 625)
MCCORMACK GRADUATE SCHOOL OF POLICY STUDIES
SPRING 2014
Instructor:
David Matz
617-287-7489
www.disres.umb.edu
This course is designed to deepen students’ understanding of open and hidden organizational conflict and the formal and informal dispute resolution systems that address or obscure these conflicts. Students will examine different kinds of conflict management systems and the criteria for … Read Conflict Resolution Systems for Organizations 
Cross-Cultural Conflict (ConRes 624)
MCCORMACK GRADUATE SCHOOL OF POLICY STUDIES
FALL 2013
Instructor:
TBD
This course emphasizes the special characteristics of conflict based in religious, ethnic, national, or racial identity-conflicts that the field calls “intractable.” The primary focus of the course is on intervention techniques that have been used and that have been proposed for use in these settings. … Read Cross-Cultural Conflict 
Introductory Theory (ConRes 623)
McCormack Graduate School of Policy Studies
FALL 2013
Instructors:
TBD
This course examines the theories and assumptions underpinning the practice of negotiation and mediation. It identifies the major schools of thought that influence models in practice and shape research agendas. It examines theories critically, with three aims-uncovering implicit assumptions of practice, testing those assumptions against empirical … Read Introductory Theory 
Negotiation (ConRes 621)
McCormack Graduate School of Policy Studies
FALL 2013
Instructor:
David Matz
617-287-7489
www.disres.umb.edu
Negotiation is the bedrock skill in this field. The course addresses the development of negotiation techniques and fosters student knowledge of the substantial body of negotiation theory that is now available. (Wednesday 5:30 p.m.-8:15 p.m.) … Read Negotiation 
Conflict Management: Strategies, Tactics, and Behavior (MMG747)
CAMBRIDGE COLLEGE SCHOOL OF MANAGEMENT
FALL 2013
Instructor:
Martha Belden
This course explores different conflict management styles and situational considerations available to the individual that impact negotiations. It introduces theories and strategies that characterize the competitive bargaining styles and evaluates the consequences of using each. The course also explores planning, communication, perception, … Learn More About This Program 
Mediation in the Workplace (MMG 758)
CAMBRIDGE COLLEGE SCHOOL OF MANAGEMENT
SUMMER
Instructor:
Moshe Cohen
800-877-4723 X0163
Workplace mediation supplements or replaces institutional conflict resolution processes in order to increase job satisfaction, boost productivity, reduce employee turnover and decrease the chance of legal action. The course is designed to give the students the theory and skills necessary to begin to … Read Mediation in the Workplace 
The Manager as Negotiator (MMG746)
CAMBRIDGE COLLEGE SCHOOL OF MANAGEMENT
FALL 2013
Instructors:
Martha Belden
Effective managers must be able to deal successfully with limitedresources, divergent interests of people, and organizational conflict.This course improves skills in negotiation and joint decision-making that students can apply immediately. Emphasis is on integrative bargaining and problem-solving. Students learn the theory and tactics for … Read The Manager as Negotiator 
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