Dispute Resolution Directory

Massachusetts Department of Education (Bureau of Special Education Appeals)

350 Main Street
Malden, Massachusetts, 02148
(781) 338-6402
http://www.doe.mass.edu/bsea/

Contact: Richard Connolly

The Bureau of Special Education Appeals (”BSEA”) conducts mediations, advisory opinions and due process hearings to resolve disputes among parents, school districts, private schools and state agencies. The BSEA derives its authority from both federal law and regulations (the Individuals … Learn More About This Program

Massachusetts Office of Dispute Resolution

University of Massachusetts, Boston
100 Morrissey Blvd.
McCormack Bldg. 1st Floor, Room 627
Boston, MA 02125
617-287-4040; fax: 617-287-4049
www.umb.edu/modr

Executive Director: Susan M. Jeghelian
susan.jeghelian@umb.edu

Deputy Director: Loraine M. Della Porta
loraine.dellaporta@umb.edu

The Massachusetts Office of Dispute Resolution & Public Collaboration (MODR), formerly a state agency, is now a free-standing institute of the University of Massachusetts Boston. MODR’s mission is … Read Massachusetts Office of Dispute Resolution

Mediation Works Incorporated (MWI)

4 Faneuil Hall – Fourth Floor
Boston, MA 02109-1632
617-973-9739 x22
800-348-4888
617-973-9532 fax
www.mwi.org

Mediator / Executive Director: Charles P. Doran
cdoran@mwi.org

Mediation Works Incorporated (MWI) is dedicated to providing innovative dispute resolution services and training to corporate, institutional and individual clients seeking to resolve difficult disputes.

MWI’s Training Programs include public and private “in-house” basic and advanced mediation and … Read Mediation Works Incorporated

Mercy Corps

The Roger Fisher House
9 Waterhouse St.
Cambridge, MA 02138
(617) 354-5444
www.mercycorps.org

Contact: Jenny Vaughan, Program Officer
jvaughan@cr.mercycorps.org

Mercy Corps is a relief and development organization that works amid disasters, conflicts, chronic poverty and instability to unleash the potential of people who can win against nearly impossible odds. Our mission is to alleviate suffering, poverty, and oppression by helping people … Read Mercy Corps

The M.I.T.-Harvard Public Disputes Program

512 Pound Hall
Harvard Law School
Cambridge, MA 02138

Managing Directors: David Fairman and Patrick Field
Founder and Senior Advisor: Lawrence Susskind

Contact: Ed Minor
617-844-1113
eminor@cbuilding.org

The Public Disputes Program (PDP) seeks to bring together scholars and professionals to improve the practice of negotiation, mediation, and conflict management in the public sector. The Program undertakes basic and applied … Read The M.I.T.-Harvard Public Disputes Program

National Institutes of Health Office of the Ombudsman

Center for Cooperative Resolution
Building 31, Room 2B63
31 Center Drive, MSC 2087
Bethesda, Maryland 20892-2087
Tel: (301) 594-7231
Fax: (301) 594-7948
http://ombudsman.nih.gov

Contacts:
Howard Gadlin
301-594-6916
gadlinh@od.nih.gov

Kevin Jessar
301-594-7231
jessark@od.nih.gov

The NIH, a part of the U.S. Department of Health and Human Services, is the primary Federal agency for conducting and supporting medical research. Helping to lead the way … Learn More About This Program

Resolution of Intra-Institutional Disputes

Ombudsperson
Massachusetts Institute of Technology
M.I.T. 10-213
Cambridge, MA 02139
617-253-5921
http://web.mit.edu/ombud

Contact: Mary P. Rowe
mrowe@mit.edu

Non-paid research assistantships are available on a selected basis. Areas of research include: development of intra-institutional dispute resolution systems procedures, scientific and technical disputes within institutions, harassment of all kinds. Particular interest this year: the role of bystanders in conflict management. … Read Resolution of Intra-Institutional Disputes

Somerville Mediation Program

Somerville Community Corporation
One Davis Square
Somerville, MA 02144
617-625-6600 X6146

Contact: Alice Comack
acomack@k12.somerville.ma.us

There is an internship available in our peer-mediation program at Somerville High School. This program primarily handles disputes between students. Intern duties include conducting intake and setting up mediations, co-mediating and assisting in the training of student mediators. A requirement for this internship is … Read Somerville Mediation Program

Susan Podziba & Associates

21 Orchard Road
Brookline, MA 02445
contact@podziba.com

Tel: (617)738-5320
Fax: (617)738-6911
http://www.podziba.com

Contact: Susan Podziba
susan@podziba.com

Susan Podziba & Associates conducts processes that enable government to engage with stakeholders to resolve complex public policy questions and conflicts. SP&A designs unique processes to address seemingly impossible situations, guides complex multi-stakeholder deliberations to create actionable solutions, and works in diverse subject areas … Read Susan Podziba & Associates

U.S. Equal Employment Opportunity Commission, Boston Area Office

John F. Kennedy Federal Building
475 Government Center
Boston, MA 02203
Tel: 1-800-669-4000
Fax: 617-565-3196

http://www.eeoc.gov/boston/index.html

Contact: Elizabeth Marcus, Mediator
(617) 565-3212
elizabeth.marcus@eeoc.gov

The Equal Employment Opportunity Commission is an independent federal agency created by Congress in 1964 to eradicate discrimination in employment. The various statutes enforced by the Commission prohibit employment discrimination on the basis of … Learn More About This Program