If you work with others, sooner or later you will almost inevitably face the need for conflict resolution. You may need to mediate a dispute between two members of your department. Or you may find yourself angered by something a colleague reportedly said about you in a meeting. Or you may need to engage in … Read More 
When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.
effective conflict management
The following items are tagged effective conflict management:
Harvard Negotiation Master Class: Advanced Strategies for Experienced Negotiators – April 13–17, 2026
The program’s intimate format fosters deep engagement with faculty, meaningful connections with accomplished peers, and memorable after-hours events. Participation is strictly limited to 42 experienced professionals who have completed prior negotiation training.
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Negotiation Master Class Spring 2026 Program Guide
Over the years thousands of professionals have participated in negotiation programs at the Program on Negotiation (PON) at Harvard Law School. And after a few months or years of putting their negotiation skills and techniques to work, participants inevitably ask us, what’s next?
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Negotiation Skills from the World of Improv for Conflict Management
A Q&A with Michael Wheeler, author of The Art of Negotiation: How to Improvise Agreement in a Chaotic World.
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Negotiation and Leadership
NEGOTIATION MASTER CLASS
Negotiation Essentials Online
Articles & Insights
BATNA
- Business Negotiations
- Conflict Resolution
- Crisis Negotiations
- Dealing with Difficult People
- Dealmaking
- Dispute Resolution
- Emotional Triggers: How Emotions Affect Your Negotiating Ability
- Dispute Resolution Strategies for Managing Internal Conflicts in Organizations
- Which Dispute-Resolution Process Is Right for You?
- Union Strikes and Dispute Resolution Strategies
- Negotiation Case Studies: Google’s Approach to Dispute Resolution
- International Negotiation
- The Importance of Relationship Building in China
- Top International Negotiation Examples: Apple’s Apology in China
- Former Secretary of State Mike Pompeo Calls for U.S. Global Leadership
- Negotiation Case Studies: The Bangladesh Factory-Safety Agreements
- Government Negotiations and Beyond: Using Carrots and Sticks Effectively
- Leadership Skills
- Participative Leadership: What It Can Do for Organizations
- What Is Facilitative Leadership?
- Implicit and Explicit Bias: When Negotiators Discriminate Based on Race
- Ethical Leadership: The Hidden Risks of Tolerance Standards
- Negotiating with Your Boss: Secure Your Mandate and Authority for External Talks
- Mediation
- Mediation Training: What Can You Expect?
- Mediation Process and Business Negotiations: How Does Mediation Work in a Lawsuit?
- Negotiations and Logrolling: Discover Opportunities to Generate Mutual Gains
- AI Mediation: Using AI to Help Mediate Disputes
- Employee Mediation Techniques – Resolve Disputes and Manage Conflict with These Mediation Skills
- Negotiation Skills
- Negotiation Training
- Salary Negotiations
- Teaching Negotiation
- Asynchronous Learning: Negotiation Exercises to Keep Students Engaged Outside the Classroom
- Teach by Example with These Negotiation Case Studies
- The Best Negotiation Exercises, Simulations and Videos
- Teaching the Fundamentals: The Best Introductory Negotiation Role Play Simulations
- Teach Your Students to Take Their Mediation Skills to the Next Level
- Win-Win Negotiations