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Difficult ConversationsHow to Discuss What Matters Most
Douglas Stone, Bruce Patton, and Sheila Heen
This third edition of the bestseller provides a step-by-step approach to having those tough conversations with less stress and more success. -
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Business and Commercial Role-Play:
DirtyStuff I
Lawrence Susskind
Five-person, multi-issue facilitated negotiation among industry, environmental, labor, and government representatives to develop single-text regulation of toxic industrial by-product -
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Business and Commercial Role-Play:
DirtyStuff II
Jeffrey Litwak and Lawrence Susskind
Six-person, multi-issue facilitated negotiation among industry, environmental, consumer/community, labor, and government representatives to develop single-text regulation of toxic industrial by-product -
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Legal Role-Play:
DONS Negotiation
Robert Bordone and Jonathan Cohen, adapted from PONS Negotiation by Nevan Elam and Whitney Fox
Four-person, two-party, two-round between a former couple and their lawyers regarding the knowing transmission of DONS, a fatal disease communicated through sexual intercourse -
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Business and Commercial Role-Play:
DS-30
Robert Ricigliano and Victor Issraelyan
Two-party, integrative international negotiation between representatives of two neighboring countries over compensation for pollution in one of the countries caused by an industrial accident in the other country -
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Business and Commercial Role-Play:
Eazy’s Garage – Four-PartyFour-party (lawyers & clients) version
Bruce Patton (adapted by Sheila Heen)
Four-party, two-stage negotiation between an auto mechanic and a client and their respective attorneys over a disputed repair bill; first stage involves lawyer-client interviews and second stage involves negotiation -
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Business and Commercial Role-Play:
Eazy’s Garage – Two-PartyTwo-party (lawyers only) version
Bruce Patton
Two-party negotiation between lawyers for an auto mechanic and a customer over a disputed auto repair bill -
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Corporate Decision Making Role-Play:
Ellis v. MacroB
Kate Harvey and David Kovick, under the supervision of Lawrence Susskind and Jennifer Brown
5-person nonscorable mediation between an employee and his/her corporate employer regarding potentially conflicting values and interests around issues of homosexuality and religious faith -
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Cross-Cultural Role-Play:
ENCO
Jeswald W. Salacuse, Arun Venkataraman, and Fritz von Carp
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Environmental DiplomacyNegotiating More Effective Global Agreements
Lawrence Susskind & Saleem Ali
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Video and AudioView Details
Escalation of a Conflict
Jeffrey Z. Rubin (featured) and Lavinia Hall
A videotaped lecture featuring former PON Executive Director Jeffrey Z. Rubin discussing the elements involved in the development of a conflict, including theories on interdependence and escalation -
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Community Dispute Resolution Role-Play:
Farrakhan Negotiation, The
Eric Collins
Five-person, multi-issue negotiation among university administrators and student organizers over cost and arrangements for a controversial figure to speak on campus