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Showing 65–80 of 249 results

  • Role Simulations
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    Corporate Decision Making Role-Play:

    Designing an Integrated Account SystemFacilitation in the Company

    Deborah Kolb and Lawrence Susskind
    Five-person, multi-issue, facilitated negotiation among four managers and a Human Resources facilitator over the design of the company's new account system
  • Role Simulations
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    Business and Commercial Role-Play:

    Development Dispute at Menehune Bay

    Lawrence Susskind, Thomas Dinell, and Vicki Shook
    Six-party, multi-issue, facilitated negotiation of a dispute over environmental issues, native rights, and commercial development interests in Hawaii
  • Role Simulations
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    Business and Commercial Role-Play:

    Development on Bay Island

    Rafael Montalvo and Bruce Stiftel
    Two-party distributive negotiation between a developer and a city representative over the amount of money the developer will pay the city to defray costs associated with development
  • Books
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    Difficult ConversationsHow to Discuss What Matters Most

    Douglas Stone, Bruce Patton, and Sheila Heen

    This 10th-anniversary edition bestseller provides a step-by-step approach to having those tough conversations with less stress and more success. Updated to include a fascinating chapter: "Answers to Ten Questions People Ask".
  • Role Simulations
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    Business and Commercial Role-Play:

    Dirty LaundrySmall claims mediation involving meeting design, emotions and differing views in value and legitimacy.

    Pat Aaron
    Three-person mediated small-claims dispute between a dry cleaning business and a customer over compensation for torn shirts
  • Role Simulations
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    Business and Commercial Role-Play:

    DirtyStuff I

    Lawrence Susskind
    Five-person, multi-issue facilitated negotiation among industry, environmental, labor, and government representatives to develop single-text regulation of toxic industrial by-product
  • Role Simulations
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    Business and Commercial Role-Play:

    DirtyStuff II

    Jeffrey Litwak and Lawrence Susskind
    Six-person, multi-issue facilitated negotiation among industry, environmental, consumer/community, labor, and government representatives to develop single-text regulation of toxic industrial by-product
  • Role Simulations
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    Business and Commercial Role-Play:

    Discount Marketplace and Hawkins Development

    Lawrence Bacow
    Two-party negotiation between a shopping center developer and a prospective anchor tenant over the terms of the proposed lease's "use, assignment, and subletting" clause
  • Role Simulations
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    Legal Role-Play:

    DONS Negotiation

    Robert Bordone and Jonathan Cohen, adapted from PONS Negotiation by Nevan Elam and Whitney Fox
    Four-person, two-party, two-round between a former couple and their lawyers regarding the knowing transmission of DONS, a fatal disease communicated through sexual intercourse
  • Role Simulations
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    Academia Role-Play:

    DS-30

    Robert Ricigliano and Victor Issraelyan
    Two-party, integrative international negotiation between representatives of two neighboring countries over compensation for pollution in one of the countries caused by an industrial accident in the other country
  • Role Simulations
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    Business and Commercial Role-Play:

    Eazy’s Garage – Four-PartyFour-party (lawyers & clients) version

    Bruce Patton (adapted by Sheila Heen)
    Four-party, two-stage negotiation between an auto mechanic and a client and their respective attorneys over a disputed repair bill; first stage involves lawyer-client interviews and second stage involves negotiation
  • Role Simulations
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    Business and Commercial Role-Play:

    Eazy’s Garage – Two-PartyTwo-party (lawyers only) version

    Bruce Patton
    Two-party negotiation between lawyers for an auto mechanic and a customer over a disputed auto repair bill
  • Role Simulations
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    Corporate Decision Making Role-Play:

    Ellis v. MacroB

    Kate Harvey and David Kovick, under the supervision of Lawrence Susskind and Jennifer Brown
    5-person nonscorable mediation between an employee and his/her corporate employer regarding potentially conflicting values and interests around issues of homosexuality and religious faith
  • Role Simulations
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    Cross-Cultural Role-Play:

    ENCO

    Jeswald W. Salacuse, Arun Venkataraman, and Fritz von Carp

  • Video and Audio
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    Escalation of a Conflict

    Jeffrey Z. Rubin (featured) and Lavinia Hall

    A videotaped lecture featuring former PON Executive Director Jeffrey Z. Rubin discussing the elements involved in the development of a conflict, including theories on interdependence and escalation