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BooksView DetailsInside OutHow Conflict Professionals Can Use Self-Reflection to Help Their Clients
Gary Friedman
Designed to help people who work with parties in conflict use their inner experiences for the benefit of their clients, this book challenges many of the conventions conflict-resolution professionals bring to this field. Rooted in self-awareness, this practical guide encourages us to work from the "inside out". -
Video and AudioView DetailsLawyers & ClientsThe Initial Interview
Robert H. Mnookin and Susan Hackley
An illustration of interviewing and listening techniques appropriate for lawyer-client interviews, featuring Harvard Law School Professor Robert Mnookin -
BooksView DetailsLeading LeadersHow to Manage Smart, Talented, Rich and Powerful People
Selected by the Toronto Globe & Mail as one of the Top Ten Business Books of 2006 -
BooksView DetailsLectures on Negotiation Analysis
An edited version of three lectures on negotiation analysis by Professor Howard Raiffa -
BooksView DetailsMediation:A Practice Guide for Mediators, Lawyers, and Other Professionals
David Hoffman
A mediator's quintessential one-stop guide for tested techniques and sources. -
Video and AudioView Details
Mediator Responsibility and Accountability in Public Disputes
Lawrence Susskind
An educational video for mediators or mediation students regarding mediator responsibility when parties have unequal knowledge, skills or power -
Video and AudioView DetailsNegotiation Pedagogy Video Series, Part III
Sheila Heen and Melissa Manwaring
An unscripted video showing an experienced negotiation instructor running and debriefing the "Oil Pricing" exercise, interspersed with excerpts from a post-workshop interview with the instructor -
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Papers on International Environmental Negotiation, Volume 02 International Environmental Treaty Making
Lawrence Susskind, Eric Dolan and J. William Breslin
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Papers on International Environmental Negotiation, Volume 08 New Directions in International Environmental Negotiation
Lawrence E. Susskind and William Moomaw, eds.
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BooksView DetailsPoint of the Deal (The)How to Negotiate When Yes Is Not Enough
A practical explanation of how to transition from a deal-maker mentality (focusing on making the agreement) to an implementation mindset (ensuring the deal generates value for your company after the ink on the contract has dried) -
BooksView DetailsPower of a Positive No (The): Save The Deal Save The Relationship and Still Say No
From the coauthor of Getting to YES, a simple yet powerful three-step method for saying No firmly and effectively, without destroying relationships
