Negotiation Skills

Negotiation is a deliberative process between two or more actors that seek a solution to a common issue or who are bartering over an item of value. Negotiation skills include the range of negotiation techniques negotiators employ to create value and claim value in their dealmaking business negotiations and beyond. Negotiation skills can help you make deals, solve problems, manage conflicts, and build relationships as well as preserve relationships. Negotiation skills can be learned with conscious effort and should be practiced once learned.

Negotiation training includes the range of activities and exercises negotiators undertake to improve their skills and techniques. Role-play simulations developed from real-world research and negotiation case studies, negotiation training provides benefits for teams and individuals seeking to create and claim more value in their negotiations.

The right skills allow you to maximize the value of your negotiated outcomes by effectively navigating the negotiation process from setup to commitment to implementation.

The Program on Negotiation’s Executive Education negotiation training programs include Negotiation and Leadership: Dealing with Difficult People and Problems, the Harvard Negotiation Master Class, and the Harvard Mediation Intensive.

This training allows negotiators to:

  • Acquire a systematic framework for analyzing and understanding negotiation
  • Assess and heighten awareness of your strengths and weaknesses as a negotiator
  • Learn how to create and maximize value in negotiations
  • Gain problem-solving techniques for distributing value fairly while strengthening relationships
  • Develop skills to deal with difficult negotiators and hard-bargaining tactics
  • Learn how to match the process to the context
  • Discover how effectively to manage and coordinate across and behind-the-table negotiations
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Fight or Flight

PON Staff   •  02/17/2012   •  Filed in Negotiation Skills

Many things factor into whether you choose “fight or flight” when faced with a difficult situation in life. Whether it is a disagreeable coworker or a border struggle between nations, the decisions made at the onset of conflict often determine the tenor of the entire proceeding.

Along with information and a good-faith desire for collaboration, knowing … Read Fight or Flight

Negotiation Workshop Students Offer U.S. Assistant Attorney General Advice on Guantanamo Bay

PON Staff   •  02/10/2012   •  Filed in Negotiation Skills

Guantanamo Bay is a location firmly fixed in the public mind as one of the many physical symbols associated with the age of terrorism. Before becoming President of the United States, Barack Obama promised the closure of this controversial site. Yet that promise was fraught with many political considerations, such as how to close a … Learn More About This Program

Touchy-feely Negotiators?

PON Staff   •  02/07/2012   •  Filed in Negotiation Skills

In a series of studies, Joshua M.Ackerman of the Massachusetts Institute of Technology, Christopher C. Nocera of Harvard University, and John A. Bargh of Yale University explored how the feel of physical objects could arbitrarily be influencing our choices without our knowledge.

In one study, the researchers asked passersby to evaluate a job candidate by reviewing … Read Touchy-feely Negotiators?

Video: Moving beyond barriers with Eileen Babbitt

PON Staff   •  12/21/2011   •  Filed in Negotiation Skills, Videos

In this video, Eileen Babbitt, Director of the International Negotiation and Conflict Resolution Program at Fletcher School of Law and Diplomacy, outlines three types of obstacles that generate barriers in negotiations, and how to move beyond them. This video includes excerpts from a session taught by Dr. Babbitt at the Program on Negotiation for Senior … Read Video: Moving beyond barriers with Eileen Babbitt

Negotiation as the Art of Interaction

PON Staff   •  11/28/2011   •  Filed in Events, Negotiation Skills, Student Events

“Negotiation as the Art of Interaction”
A workshop with
Professor Alisher Faizullaev
Visiting Fulbright Scholar, Tufts University

When: Friday, December 9
Time: 12:00 — 1:30 p.m.
Where: Pound Hall, Room 334, Harvard Law School Campus
Please bring your lunch. Drinks and desserts provided.

No negotiation happens without interaction between negotiators, but there are many concepts, ways and forms of organizing and executing interaction. … Read Negotiation as the Art of Interaction

Dr. William Ury and Dr. Gary Slutkin speak at the PON screening of The Interrupters

PON Staff   •  11/22/2011   •  Filed in Events, Negotiation Skills

The Program on Negotiation Film Series recently screened The Interrupters, a documentary film that follows three “violence interrupters” as they work to prevent violence in Chicago’s neighborhoods. The interrupters are outreach workers who were once notorious for their past gang-related experience, but who now work for an organization called CeaseFire, an initiative of the Chicago … Learn More About This Program

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