Too often, dispute resolution can be an acrimonious and unproductive process. The following 10 negotiation and conflict resolution strategies can help you find creative ways to reach mutually satisfactory agreements.
… Read Top 10 Dispute Resolution Skills 
When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.
negotiation and conflict resolution
The following items are tagged negotiation and conflict resolution:
Is Cross-Cultural Conflict Resolution Education Collaborative Enough?
Cross-cultural conflict resolution education has swung from top-down to bottom-up models in recent years. A new Negotiation Journal article calls for a more balanced approach.
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AI Mediation: Using AI to Help Mediate Disputes
AI mediation is on the rise, with chatbots increasingly assisting human mediators in resolving disputes. Here’s what AI mediation is capable of—and where it falls short.
… Read AI Mediation: Using AI to Help Mediate Disputes
Jeswald Salacuse: A Great Scholar, Leader, and Negotiator
Jeswald Salacuse, a Tufts University professor and pivotal member of the Program on Negotiation, made rich and lasting contributions to the fields of negotiation, leadership, and beyond over the course of his distinguished career.
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Negotiation and Leadership
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Articles & Insights
BATNA
- Business Negotiations
- Conflict Resolution
- Advanced Negotiation Strategies and Concepts: Hostage Negotiation Tips for Business Negotiators
- Conflict Management: Intervening in Workplace Conflict
- Do Attitudes in Negotiation Influence Results?
- MESO: Make Multiple Equivalent Simultaneous Offers to Create Value in Dealmaking Table
- Elements of Conflict: Diagnose What’s Gone Wrong
- Crisis Negotiations
- Power Tactics in Negotiation: How to Gain Leverage with Stronger Parties
- Crisis Communication Examples: What’s So Funny?
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
- Crisis Negotiation Skills: The Hostage Negotiator’s Drill
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Dealing with Difficult People
- Dealmaking
- Negotiation Techniques: The First Offer Dilemma in Negotiations
- Should Women “Lean In” to Create More Value in Negotiations?
- How to Counter Offer Successfully With a Strong Rationale
- Perspective Taking and Empathy in Business Negotiations
- Understanding Exclusive Negotiation Periods in Business Negotiations
- Dispute Resolution
- How Fast-Food Workers Used Alternative Dispute Resolution (ADR) to Demand Higher Wages
- Using Principled Negotiation to Resolve Disagreements
- Conflict Negotiation Strategies: When Do Employees Choose to Negotiate?
- What are the Three Basic Types of Dispute Resolution? What to Know About Mediation, Arbitration, and Litigation
- What is Dispute System Design?
- International Negotiation
- Leadership Skills
- Mediation
- Negotiation Skills
- Ask A Negotiation Expert: The Surprising Benefits of Negotiating with Your Kids
- Aggressive Negotiation Tactics: Threats at the Bargaining Table
- Negotiation Skills: Which Negotiating Style Is Best?
- Is Humor in Business Negotiation Ever Appropriate?
- Unethical Negotiation Tactics: Are You Prepared for Dirty Tricks?
- Negotiation Training
- Salary Negotiations
- Teaching Negotiation
- Win-Win Negotiations