What do you do when you believe you’ve been wronged, the offending party won’t talk to you, and you have no legal recourse? Would you look for new paths for communication and conflict resolution? Or would you go public? That’s what the world-renowned art museum the Uffizi Gallery in Florence, Italy, did in January 2019 to … Read More
When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.
communication and conflict
The following items are tagged communication and conflict:
Poor communication explains many of our negotiation mistakes, write Roger Fisher, William Ury, and Bruce Patton in Getting to Yes, their landmark book. Here are four negotiation skills tips adapted from Susan Hackley’s May 2005 article “Can You Break the Cycle of Bad Communication?,” first published in Negotiation. … Read More
Here are a few interview questions that job candidates often dread:
“How much do you earn at your current position?” “Can you see yourself working here in five years?” “Do you have any other offers?”
Most of us feel compelled to respond honestly and completely to direct questions in negotiation, communication and conflict management, even when doing so could … Read More
“Uncommon Loss: Common Bond,” published in the Harvard Law School Bulletin discusses Project Common Bond, which was started by two former Harvard Negotiation and Mediation Clinical Program students working with Professor Robert Bordone and clinic associate, Toby Berkman. “For teens… from around the globe with family members killed or seriously injured in acts of violence, … Read More
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