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Case Studies & ArticlesView Details This product has multiple variants. The options may be chosen on the product page
An Actual Small Claims Mediation
Bruce Patton
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BooksView DetailsBringing Peace Into the RoomHow the Personal Qualities of the Mediator Impact the Process of Conflict Resolution
Daniel Bowling & David Hoffman
"Rich insights and diverse perspectives, valuable for novices and experienced practitioners alike." - William Ury -
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Role SimulationsView Details This product has multiple variants. The options may be chosen on the product page
Business and Commercial Role-Play:
Chestnut Village
Thomas Wiegand
Multi-party, multi-issue negotiation between 3-4 construction company representatives and 5-6 neighborhood representatives over safety and nuisance complaints regarding a local construction project; internal team meetings precede external negotiations -
BooksView DetailsCivic FusionMediating Polarized Public Disputes
By Susan L. Podziba. Civic fusion is when people bond to achieve a common public goal, even as they sustain deep value differences. This book offers proven strategies for moving polarized parties to consensus solutions based on the author's 25 years of mediation experience, including working with pro-life and pro-choice leaders after fatal shootings at women's health clinics, crane industry and union representatives to develop federal worker safety regulations, and citizens of a failed city that reclaimed their democracy by writing a consensus charter. -
Role SimulationsView Details This product has multiple variants. The options may be chosen on the product page
Community Dispute Resolution Role-Play:
Construction in Bunyonville
Bruce Patton
Six-person, multi-issue mediation between two construction company representatives and two neighborhood residents over a construction project's safety and noise issues; mediated by two representatives of the bank financing the construction -
BooksView DetailsDealing with an Angry PublicThe Mutual Gains Approach to Resolving Public Disputes
Lawrence Susskind & Patrick Field
Winner of the 1996 CPR Award for Excellence in ADR (Outstanding Book Category) -
BooksView DetailsGood For You, Great For MeFinding the Trading Zone and Winning at Win-Win Negotiation
Lawrence Susskind
Win at win-win negotiating! Find trades that create much more value than either you or your opponent thought possible while satisfying the interests of your back table - the people to whom you report. -
BooksView DetailsHandbook of Dispute Resolution (The)
Winner, National Institute for Advanced Conflict Resolution's 2005 Book Award - A cutting-edge, comprehensive, inter-disciplinary resource regarding the nature of disputes and the range of dispute resolution processes -
BooksView DetailsInside OutHow Conflict Professionals Can Use Self-Reflection to Help Their Clients
Gary Friedman
Designed to help people who work with parties in conflict use their inner experiences for the benefit of their clients, this book challenges many of the conventions conflict-resolution professionals bring to this field. Rooted in self-awareness, this practical guide encourages us to work from the "inside out". -
Role SimulationsView Details This product has multiple variants. The options may be chosen on the product page
Community Dispute Resolution Role-Play:
Juvenile Justice Restorative Circle
David Baharvar under the supervision of Robert C. Bordone
Six- or eight-party mediated restorative justice circle among juvenile offender, offender's parent, victim, community member, facilitators supporting each side, and one or two mediators, regarding a juvenile shoplifting incident -
Role SimulationsView Details This product has multiple variants. The options may be chosen on the product page
Environmental Role-Play:
Least-Cost Planning Exercise
Clinton Andrews and Lavinia Hall
Six-party, multi-issue mediation among electric utilities, consumer interests, environmentalists, and mediator with technical expertise, over the best way to meet increased demands for electricity
