Bringing Peace Into the Room How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution

Daniel Bowling & David Hoffman

"Rich insights and diverse perspectives, valuable for novices and experienced practitioners alike."
– William Ury

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Bringing Peace Into the Room examines the personal qualities that make a mediator effective. The eminent authors of this volume go beyond traditional descriptions of academic training, theoretical orientation, and refinement of technique to confront issues related to personal temperament and the crucial psychological, intellectual and spiritual qualities of the mediation professional— qualities that are often the most potent elements of successful mediation. In this comprehensive resource, Daniel Bowling and David Hoffman bring together a stellar panel of practitioners, academics, teachers, and trainers in the field— Michele LeBaron, Kenneth Cloke, Robert Benjamin, Don Saposnek, Sara Cobb, Peter Adler, Jonathan Reitman, Lois Gold, Marvin Johnson, and others— ¾who share their personal experiences as mediators. Each contributor demonstrates that at the very heart of conflict resolution is the subtle interaction between the parties and the mediator's personal and authentic style.

"Ever wonder what personal qualities make a mediator effective? Read this wonderfully thought-provoking book for rich insights and diverse perspectives, valuable for novices and experienced practitioners alike."
— William Ury, co-author Getting to Yes, author The Third Side

"Anyone curious about how a skilled and self-aware mediator can help people in conflict will want to read this book. Drawing on philosophy, psychology, the arts, and education, the authors explore how mediators can bring real and lasting value to people in conflict."
— Susan Hackley, managing director, Program on Negotiation at Harvard Law School

"Finally, a book that touches on the heart of the mystery of mediation. Bowling, Hoffman and company have opened vistas for all mediators to use as touchstones for their work."
— Gary Friedman, co-founder and director of the Center for Mediation in Law

Bringing Peace Into the Room Attributes

Author: Daniel Bowling (Editor)David A. Hoffman (Editor)
Publisher: Jossey-Bass (Sept. 2003)