Live-Mediation Teaching Video A Landlord-Tenant Small Claims Mediation


Charles Doran

Video featuring an actual landlord-tenant small claims mediation


The Negotiation Pedagogy Initiative at the Program on Negotiation (NP@PON) produced video of an actual landlord-tenant small claims mediation – from start to finish, including side bar conversations – for its 2009 Mediation Pedagogy Conference. It is rare that an actual (as opposed to staged or acted) mediation is available for instructional purposes. Of the many different styles of mediation that could have been employed, this is just one example – an unscripted video showing how one professional mediator handled a real small claims mediation. The mediator in this case is Charles Doran, Executive Director of Mediation Works, Inc. (MWI) in Massachusetts.

Two versions of the live mediation are available for purchase from the Teaching Negotiation Resource Center (TNRC). The edited 25-minute version can be downloaded for $100. The full, unedited 90-minute version can be downloaded for $200.

In May 2009, the Program on Negotiation hosted the first Mediation Pedagogy Conference. A Podcast captures some of the attendees’ reflections throughout the conference. Running time is 27 minutes. Click here to listen

Live-Mediation Teaching Video Attributes

Time required: Less than 30 minutes
Teaching notes available: No
Produced by: Charles Doran & Reelife Productions for the Program on Negotiation (2009)
Run Time for Edited Version: 25 Minutes
Run Time for Full Version: 90 Minutes