Brief Outline of the Mediation Process

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Bruce M. Patton

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This is an overview of the formal mediation process. It includes a list of the advantages of formal mediation over a court hearing. The goals of each step of the process are touched upon. There are some tips as to technique and caucuses. This outline is meant for people who want to learn to mediate, but can also be very useful for people who are going to be involved in a formal mediation in another capacity. In other words, it is exactly what it claims to be.

Brief Outline of the Mediation Process Attributes

Author: Bruce M. Patton
Publisher: Program on Negotiation
Non-English version available: German