mediation process

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mediation process

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  • Case Studies & Articles
    View Details This product has multiple variants. The options may be chosen on the product page

    An Actual Small Claims Mediation

    Bruce Patton

  • Case Studies & Articles
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    Brief Outline of the Mediation Process

    Bruce M. Patton

  • Role Simulations
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    Business and Commercial Role-Play:

    Dirty LaundrySmall claims mediation involving meeting design, emotions and differing views in value and legitimacy.

    Pat Aaron
    Three-person mediated small-claims dispute between a dry cleaning business and a customer over compensation for torn shirts
  • Role Simulations
    View Details This product has multiple variants. The options may be chosen on the product page
    Legal Role-Play:

    Gator v. City of Quincy

    Karen Falkenstein Green
    Three-person small-claims mediation between a motorist and a city attorney regarding liability for damage to the motorist's automobile due to a pothole
  • Role Simulations
    View Details This product has multiple variants. The options may be chosen on the product page
    Legal Role-Play:

    Little v. Jenks

    Karen Falkenstein Green
    Two-party small-claims settlement mediation between two former friends over the sale of a problematic used car
  • Role Simulations
    View Details This product has multiple variants. The options may be chosen on the product page
    Business and Commercial Role-Play:

    Managing Growth in Rockville

    Armand Ciccarelli and Lawrence Susskind
    Seven-person, multi-issue mediation among business, planning, environmental, and agricultural interests regarding growth management and comprehensive planning
  • Video and Audio
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    Mediator Responsibility and Accountability in Public Disputes

    Lawrence Susskind

    An educational video for mediators or mediation students regarding mediator responsibility when parties have unequal knowledge, skills or power
  • Video and Audio
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    Mediators At Work: Breach of Warranty

    Marjorie Corman Aaron and Dwight Golann

    An unscripted, realistic demonstration of the mediation of a commercial legal dispute
  • Role Simulations
    View Details This product has multiple variants. The options may be chosen on the product page
    Business and Commercial Role-Play:

    Onembo and Benjamin Rug Co. v. Runyon and Lebeau

    Karen Falkenstein Green
    Three-person small claims court mediation between a rug company owner and a customer over the return of a made-to-order rug
  • Role Simulations
    View Details This product has multiple variants. The options may be chosen on the product page
    Business and Commercial Role-Play:

    Smithfield v. Rudfurd’s Home Repairs

    Pat Aaron
    Three-person small claims mediation between a homeowner and repair company regarding unfinished roof repair
  • Role Simulations
    View Details This product has multiple variants. The options may be chosen on the product page
    Legal Role-Play:

    Summitville Service Agreement

    Patrick Field and Tracy Dyke
    A two-team (four-party), co-mediated, multi-issue negotiation simulation involving a bitter property tax dispute between a small town and an Indian band living on a nearby reservation