conflict

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conflict

Showing 17–32 of 130 results

  • Role Simulations
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    Corporate Decision Making Role-Play:

    Blueville Health Foundation

    Mieke van der Wansem, Lawrence Susskind and Janet Martinez
    Five-party multi-issue negotiation among foundation, community, and medical board members of a new health foundation to set community health funding priorities and strategies for community engagement
  • Role Simulations
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    Community Dispute Resolution Role-Play:

    Boston Busing Role PlayWorkable Peace: Civil Rights and Integration in the United States

    Melissa Manwaring, under the direction of David Fairman and Stacie Nicole Smith
    Six-party, multi-issue negotiation among governmental, organizational, and family stakeholders regarding the implementation of court-ordered racial integration measures in Boston public schools and possible improvements in education and community relations
  • Role Simulations
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    Labor Relations Role-Play:

    Brachton Collective Bargaining Exercise

    Two-team, multi-issue employment contract negotiation between three teachers' union representatives and three school committee representatives; includes internal team meetings before external negotiations
  • Books
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    Breaking Robert’s RulesThe New Way to Run Your Meeting, Build Consensus, and Get Results

    Lawrence Susskind & Jeffrey L. Cruikshank

    A handbook to change the way you hold meetings, paving the way for efficiency, efficacy, and peaceful decision making
  • Books
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    Bringing Peace Into the RoomHow the Personal Qualities of the Mediator Impact the Process of Conflict Resolution

    Daniel Bowling & David Hoffman

    "Rich insights and diverse perspectives, valuable for novices and experienced practitioners alike." - William Ury
  • Video and Audio
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    Caitlin’s Challenge

    Deborah M. Kolb, with the Simmons College Graduate School of Management, and the Program on Negotiation at Harvard Law School


    "Caitlin's Challenge" is a short case recounting Caitlin Elliot's history at a company called Microenterprises Incorporated and her negotiation with its CEO, George Baker, about a promotion and a bonus. The case is good for discussion about what makes negotiating for oneself in an organization more difficult than negotiating on behalf of others. The video can be analyzed using a moves and turns framework and it ideal for management and leadership courses in addition to negotiation and conflict resolution courses.
  • Role Simulations
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    Business and Commercial Role-Play:

    Camilia Pictures

    Robyn Cali and Robert C. Bordone
    Two-party, multi-issue, potentially integrative settlement negotiation between lawyers for a large entertainment conglomerate and its wholly-owned film production company over the rights to a new documentary film and the clients' future relationship
  • Role Simulations
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    Business and Commercial Role-Play:

    Chemco, Inc.

    Wendy Pabich and Lawrence Susskind
    Six-person, five-issue negotiation between three industrial factory representatives and three environmental agency representatives over environmental and economic concerns in the wake of damaging negative publicity for both parties
  • Books
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    Civic FusionMediating Polarized Public Disputes

    By Susan L. Podziba. Civic fusion is when people bond to achieve a common public goal, even as they sustain deep value differences. This book offers proven strategies for moving polarized parties to consensus solutions based on the author's 25 years of mediation experience, including working with pro-life and pro-choice leaders after fatal shootings at women's health clinics, crane industry and union representatives to develop federal worker safety regulations, and citizens of a failed city that reclaimed their democracy by writing a consensus charter.
  • Role Simulations
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    Environmental Role-Play:

    Coastal Flooding and Climate-Related Risks in Launton

    Seven-person, multi-issue facilitated negotiation among local government, community, business, and environmental representatives trying to reach agreement on a strategy for managing climate change risks in a small, beachfront community.
  • Role Simulations
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    Environmental Role-Play:

    Coastal Flooding in ShorehamResponding to Climate Change Risks

    Seven-person, multi-issue facilitated negotiation among local government, community, business, and environmental representatives trying to reach agreement on a strategy for managing climate change risks in a medium-sized coastal community
  • Role Simulations
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    Labor Relations Role-Play:

    Collective Bargaining at Central Division

    Lawrence Susskind, Charles Hecksher, and Elaine Landry
    Two-team, multi-issue collective bargaining contract negotiation between three union representatives and three management representatives for a telephone company; includes an internal team meeting before external negotiations
  • Books
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    Consensus Building HandbookA Comprehensive Guide to Reaching Agreement

    Lawrence Susskind, Sarah McKearnan & Jennifer Thomas-Larmer

    Winner of the 1999 CPR Award for Excellence in ADR (Outstanding Book Category)
  • Role Simulations
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    Business and Commercial Role-Play:

    Costless Warehouse

    Joe Voyticky
    Four- or five-person negotiation to settle an employee's claim of discriminatory firing and employer's claim of illegal conduct; negotiators represent each party, with optional fifth role who knows confidential details of each party's case