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identity conversation

The part of a "difficult conversation" that we have with ourselves about what a problematic situation means to us. This conversation is an internal debate about who we are and how we see ourselves. (Douglas Stone, Bruce Patton and Sheila Heen, Difficult Conversations [Viking/Penguin, 1999], 8,14). See Also: Conflict Management at the Office.

The following items are tagged identity conversation:

Relationship-Building in Negotiation

Posted by & filed under Business Negotiations.

Forging close bonds often helps negotiators reach better deals, collaborate more effectively over time, and manage conflict when it arises. Yet negotiators frequently rush through—or overlook—the relationship-building phase of negotiation. Here’s some advice on how to approach this critical aspect of negotiation in a more deliberate and systematic way. Overcome Partisan Perceptions An unconscious bias often gets … Read Relationship-Building in Negotiation