Often, disputing parties are unable achieve satisfactory or sustainable outcomes on their own through direct negotiation, and require the assistance of a mediator or facilitator. Mediators can help parties involved in a dispute through examining the issues at hand, uncovering the parties’ underlying interests, and identifying creative solutions. To act as mediator requires a great … Read More 
When you download the New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation you will learn how wise negotiators extract unexpected value using an indirect approach to conflict management.
causes of conflict
The following items are tagged causes of conflict:
The Two Koreas Practice Conflict Management
In August 2015, the decades-long conflict between South Korea and North Korea threatened to reach a breaking point. The causes of conflict between North and South go deep, but in this case, the South accused the North of planting landmines that seriously injured two South Korean border guards. South Korea retaliated with an old tactic … Read More
Types of Conflict in Business Negotiation—and How to Avoid Them
Conflict in business negotiation is common, but it doesn’t have to be that way. There are steps we can take to avoid types of conflict and misunderstandings. Often, it helps to analyze the unique causes of conflict in particular negotiation situations. Here, we look at three frequent types of conflict in business negotiations and offer … Read More
5 Conflict Resolution Strategies
Whether a conflict erupts at work or at home, we frequently fall back on the tendency to try to correct the other person or group’s perceptions, lecturing them about why we’re right—and they’re wrong. Deep down, we know that this conflict management approach usually fails to resolve the conflict and often only makes it worse.
… Read More
Four Ways to Manage Conflict in the Workplace
Samantha was livid. While making a presentation during a meeting that both attended, Brad, a newcomer in her department, had shared some slides during a presentation that were clearly based on ideas for a project she’d shared with him privately—without giving her credit. Samantha angrily confronted Brad in his office after the meeting; he became … Read More
Causes of Conflict: When Taboos Create Trouble
In negotiation, some topics are difficult to even bring up. Such taboo issues can easily become causes of conflict, writes Daniel Shapiro, founder and director of the Harvard International Negotiation Program, in Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts (Viking, 2016). Consider these real-life conflict scenarios:
While negotiating an acquisition that would … Read More
In Acrimonious Disputes, Conflict Management is Key
Parties to a business dispute often become so focused on beating the other party that they lose sight of their most important goals. Conflict management efforts can be even more intense and seeming insurmountable between estranged romantic partners with a history of acrimony and distrust.
Consider rock star Madonna’s ongoing legal dispute with her ex-husband, film … Read More
2022 Programs
MAY 2022 HARVARD NEGOTIATION MASTER CLASS
Articles & Insights
BATNA
- Business Negotiations
- The Star Wars Negotiations and Trust at the Negotiation Table
- Salary Negotiations in the NBA and Beyond
- Negotiation Research You Can Use: Are Women More or Less Likely than Men to Use Deceptive Tactics in Negotiation
- Dear Negotiation Coach: What Happens When a Business Contract Falls Apart?
- Emotion and the Art of Business Negotiations
- Conflict Resolution
- Crisis Negotiations
- Dealing with Difficult People
- Negotiation Tips: Listening Skills for Dealing with Difficult People
- How to Handle Difficult Customers
- How To Counteract Deceptive Tactics in Negotiation
- Dear Negotiation Coach: The Case for Lowering Your Salary Expectations
- Negotiation Tactics for Bargaining with Difficult People: The Comcast Merger
- Dealmaking
- Six Strategies for Creating Value at the Negotiation Table
- The Art of Negotiation: Anger Management at the Bargaining Table
- Negotiation Techniques: The First Offer Dilemma in Negotiations
- Understanding Exclusive Negotiation Periods in Business Negotiations
- Dealmaking: Relationship Rules for Dealmakers
- Dispute Resolution
- Dispute Resolution on Facebook: Using a Negotiation Approach to Resolve a Conflict
- Alternative Dispute Resolution In-House: Mediation, Arbitration, or Med-Arb?
- Dispute Resolution, NHL style
- What is Dispute System Design?
- Dear Negotiation Coach: Determining the Right Compensation Offer After a Disaster
- International Negotiation
- Cross Cultural Negotiations in International Business: Four Negotiation Tips for Bargaining in China
- Famous Negotiators: Tony Blair’s 10 Principles to Guide Diplomats in International Conflict Resolution
- International Negotiations and Agenda Setting: Controlling the Flow of the Negotiation Process
- Famous Negotiators: Angela Merkel and Vladimir Putin
- Overcoming Cultural Barriers in Negotiations and the Importance of Communication in International Business Deals
- Leadership Skills
- Servant Leadership and Warren Buffett’s Giving Pledge
- Managing Negotiators? Avoid 3 Common Negotiation Mistakes
- Dear Negotiation Coach: Will a Flexible Schedule Change Salary Expectations?
- Leadership Principles: The Importance of Follow-Through
- Negotiations, Gender, and Status at the Bargaining Table
- Mediation
- When Lose-Lose is the Best Alternative to a Negotiated Agreement (BATNA)
- What Makes a Good Mediator?
- Mediation Training: What Can You Expect?
- Negotiation Research You Can Use: Moving from In-Person to Online Mediation
- Arbitration vs Mediation: The Definition of Mediation as a Problem Solving Process
- Negotiation Skills
- Negotiation Training
- Salary Negotiations
- Teaching Negotiation
- Sally Soprano All-In-One Curriculum Package is Now Available!
- Bidding in an International Business Negotiation: Euro-Idol
- Asynchronous Learning: Negotiation Exercises to Keep Students Engaged Outside the Classroom
- Learn from the Best with the Great Negotiator Case Studies
- Bakra Beverage All-In-One Curriculum Package is Now Available!
- Win-Win Negotiations