When Dealing with Difficult People, Look Inward

| | Dealing with Difficult People

Yes, there are difficult people in the world, but people often have good reason for behaving as they do. Reexamining our assumptions for bias can help us … Read When Dealing with Difficult People, Look Inward

Relationship in Negotiation

The Importance of a Relationship in Negotiation

| | Negotiation Training

At the negotiation table, what’s the best way to uncover your negotiation counterpart’s hidden interests? Build a relationship in negotiation by asking questions, then listening carefully. Even … Read The Importance of a Relationship in Negotiation

negotiation styles

Understanding Different Negotiation Styles

| | Negotiation Skills

In the business world, some negotiators always seem to get what they want, while others more often tend to come up short. What might make some people … Read Understanding Different Negotiation Styles

winner's curse

Winner’s Curse: Negotiation Mistakes to Avoid

| | Business Negotiations

Imagine that at the beginning of class, a professor produces a jar full of coins and announces that he is auctioning it off. Students can write down … Read Winner’s Curse: Negotiation Mistakes to Avoid

Ethics in Negotiations

Ethics in Negotiations: How to Deal with Deception at the Bargaining Table

| | Dealing with Difficult People

You say you would never lie during a negotiation. Your ethical standards are solid—right? Ethics in negotiations are an important subject. Learn how ethics in negotiations can … Read This Post

negotiation Negotiations over email

The Pitfalls of Negotiations Over Email

| | Conflict Resolution

Negotiation research suggests that email often poses more problems than solutions when it comes to relationships, information exchange, and outcomes in conflict resolution negotiation scenarios. First, establishing … Read The Pitfalls of Negotiations Over Email

Check Out Videos from the PON 40th Anniversary Symposium on Negotiation Pedagogy, Practice, & Research

| | Teaching Negotiation

The PON 40th Anniversary Symposium featured presentations on the latest innovations in negotiation scholarship, pedagogy, and practice.
On December 9th, 2023, negotiation teachers, trainers, and practitioners from around … Read This Post

What is BATNA? How to Find Your Best Alternative to a Negotiated Agreement

What is BATNA? How to Find Your Best Alternative to a Negotiated Agreement

| Guhan Subramanian | BATNA

Your BATNA, or the ability to identify a negotiator’s best alternative to a negotiated agreement, is among one of the many pieces of information negotiators seek when … Read This Post

settling out of court

Settling Out of Court: Negotiating in the Shadow of the Law

| | Dispute Resolution

When disputes arise, negotiators face the difficult question of whether to try to reach a settlement on their own or hand decision-making power over to a judge, … Read This Post

win-win negotiation

What is a Win-Win Negotiation?

| | Win-Win Negotiations

In an episode of the American television show The Office, bumbling manager Michael Scott consults with a manual on conflict resolution while attempting to mediate a dispute … Read What is a Win-Win Negotiation?

international negotiation

A Top International Negotiation Case Study in Business: The Microsoft-Nokia Deal

| | International Negotiation

Let’s look at the international negotiation case study of Microsoft’s decision to purchase Finnish mobile phone company Nokia’s mobile device business for $9.5 billion. The deal, which … Read This Post

Collaborative negotiation examples

Collaborative Negotiation Examples: Tenants and Landlords

| | Negotiation Training

In the best of times, negotiators brim with resources, energy, and optimism, which inspire collaboration and creativity. In the worst of times, negotiators are so stressed and … Read This Post