Managing Difficult Employees: Listening to Learn

Managing Difficult Employees: Listening to Learn

| | Dealing with Difficult People

Managing difficult employees is one of the biggest challenges that leaders face. When employees seem unreasonable, belligerent, or uncooperative, managers may be tempted either to brush aside … Read Managing Difficult Employees: Listening to Learn

sale sign in store window

The Anchoring Bias: Consumers, Beware!

| | Negotiation Skills

Retailers often take advantage of the anchoring bias when setting prices. As consumers, we need to be wary of seemingly “great deals” so that we can make … Read The Anchoring Bias: Consumers, Beware!

leadership styles

Advantages and Disadvantages of Leadership Styles: Uncovering Bias and Generating Mutual Gains

| | Leadership Skills

The persistence of the so-called “glass ceiling” and salary gap between men and women is often chalked up to the fact that men historically have been more … Read This Post

Euro-Idol

Bidding in an International Business Negotiation: Euro-Idol

| | Teaching Negotiation

Euro-Idol is a four-party, two-round international business negotiation over the selection of the host country and city for the upcoming Euro-Idol music competition. In this bidding simulation … Read This Post

hardball strategy

Dealing with Hardball Tactics in Negotiation

| | Dealing with Difficult People

Hardball tactics—such as lies, threats, and insults—can catch us off guard in negotiation and lead us to make poor decisions. Our expert tips on preparing for hardball … Read Dealing with Hardball Tactics in Negotiation

negotiate higher salary

How to Negotiate a Higher Salary

| | Salary Negotiations

When considering how to negotiate a higher salary, job candidates often focus on back-and-forth haggling strategies. But it’s at least as important to think about our broader … Read How to Negotiate a Higher Salary

leadership and communication

The Inseparable Link Between Effective Leadership and Communication

| | Negotiation Skills

Effective leadership and communication go hand in hand, especially when it comes to negotiating a leadership role in an organization. … Read This Post

negotiation team

Negotiation Team Strategy

| | Negotiation Skills

Some negotiations are simple enough to handle on our own, but those deals are increasingly rare in the business world. These days, to thrive in negotiation, you … Read Negotiation Team Strategy

deceptive tactics in negotiation

Deceptive Tactics in Negotiation: How to Ward Them Off

| | Negotiation Skills

Deceptive tactics in negotiation can run rampant: parties “stretch” the numbers, conceal key information, and make promises they know they can’t keep. The benefits of negotiation in … Read This Post

When Dealing with Difficult People, Look Inward

| | Dealing with Difficult People

Yes, there are difficult people in the world, but people often have good reason for behaving as they do. Reexamining our assumptions for bias can help us … Read When Dealing with Difficult People, Look Inward

negotiation styles

Understanding Different Negotiation Styles

| | Negotiation Skills

In the business world, some negotiators always seem to get what they want, while others more often tend to come up short. What might make some people … Read Understanding Different Negotiation Styles

Check Out Videos from the PON 40th Anniversary Symposium on Negotiation Pedagogy, Practice, & Research

| | Teaching Negotiation

The PON 40th Anniversary Symposium featured presentations on the latest innovations in negotiation scholarship, pedagogy, and practice.
On December 9th, 2023, negotiation teachers, trainers, and practitioners from around … Read This Post