PON – Program on Negotiation at Harvard Law School - https://www.pon.harvard.edu
Cross-Cultural Role-Play:
Phoenix, The
$0.00 – $6.00
Sheila Heen and Michael Moffitt, based on a case by Doug Stone
Two-party negotiation between the director of a county tutoring program and a tutor regarding pay, work conditions, and job performance; ethnic differences are an issue
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SCENARIO:
The "Phoenix Program" is an elementary school tutoring program based in an inner-city Minneapolis neighborhood. The co-founder and director of the program is disappointed with one of the tutors, because the tutor does not have adequate Spanish-language skills and does not seem to be working as hard as the other tutors. The tutor believes that the director is unappreciative and difficult to work with, but feels entitled to a raised and has called a meeting in order to ask for one.
This simulation raises issues around shared and differing interests, partisan perceptions, racial and cultural sensitivity, and the dynamics of difficult conversations.
Prof. Susskind’s Top 5 Environmental Negotiation Teaching Materials
From time to time, the Teaching Negotiation Resource Center asks PON-affiliated faculty to nominate their top five books, top five teaching videos or top five role-play simulations in certain fields or teaching settings. These change periodically.